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Game Associate Jobs in Chicago, IL (NOW HIRING)

Guest Experience Associate

Evanston, IL · On-site

$14.25 - $17.25/hr

... game, we are here to support and guide them every step along the way. Everyone deserves the ... Guest Experience Associate Location: Evanston, IL Report To: General Manager Hours Required:

Guest Experience Associate

Evanston, IL · On-site

$13.75 - $17/hr

... game, we are here to support and guide them every step along the way. Everyone deserves the ... Guest Experience Associate Location: Evanston, IL Report To: General Manager Hours Required:

Guest Experience Associate

Evanston, IL

$14 - $17.25/hr

... game, we are here to support and guide them every step along the way. Everyone deserves the ... Guest Experience Associate Location: Evanston, IL Report To: General Manager Hours Required:

Lead Experience Associate Location: Evanston, IL Report To: General Manager Hours Required ... Your Game Plan: Own the Guest Experience (30%) * Greet guests like they're VIPs (because they are!

Lead Experience Associate

Evanston, IL · On-site

$36K - $43K/yr

... game, we are here to support and guide them every step along the way. Everyone deserves the ... Lead Experience Associate Location: Evanston, IL Report To: General Manager Hours Required:

Associate

North Riverside, IL · On-site

$16 - $17.75/hr

North Riverside Park Mall (North Riverside) Associate Location: 7503 W Cermak Rd Suite B, North ... Wage: $16.00-17.75 NO EXPERIENCE IS NECCESSARY Are you into video games, bowling, karaoke? Are you ...

Arcade Associate

Aurora, IL · On-site

$15 - $16.75/hr

Are you into video games, bowling, or karaoke? Are you friendly, and outgoing? Do you enjoy being around people and working in a fun environment? Then you're the kind of person we'd love to hire.

New

Job Summary We are looking for an Automotive Sales Associate to join our growing team! The right ... Bring your 'A game' along with a positive attitude to work with you every single day Qualifications

Job Summary We are looking for an Automotive Sales Associate to join our growing team! The right ... Bring your 'A game' along with a positive attitude to work with you every single day Qualifications

Job Summary We are looking for an Automotive Sales Associate to join our growing team! The right ... Bring your 'A game' along with a positive attitude to work with you every single day Qualifications

Showing results 41-60

Game Associate information

See Chicago, IL salary details

$11

$20

$34

How much do game associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for game associate in Chicago, IL is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.30 per hour, depending on experience, location, and employer.

What is a game associate?

Game Associates are retail employees who primarily assist customers with video game purchases, provide information about games and consoles, and help maintain the store's inventory. They are often found in gaming or electronics stores, where they answer customer questions, handle transactions, restock shelves, and sometimes organize in-store events related to gaming. Game Associates need strong knowledge of current video games and consoles, excellent communication skills, and a customer-focused attitude. Their role is essential in ensuring customers have a positive shopping experience and stay informed about the latest products and deals.

What skills and qualifications are needed to be a game associate?

To thrive as a Game Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and video game platforms is often required. Excellent communication, patience, and a passion for gaming help you connect with customers and create a positive retail environment. These skills ensure efficient operations, satisfied customers, and increased sales in a competitive retail gaming market.

How do game associates collaborate with other team members in a retail setting?

Game Associates often work closely with both sales staff and inventory teams to ensure customers have a positive shopping experience. They may assist customers on the sales floor, help organize and restock merchandise, and communicate with managers regarding inventory needs or upcoming promotions. Collaboration is key, especially during busy periods or new game releases, as associates must coordinate to handle crowds, answer customer questions, and maintain store organization. This teamwork not only helps the store run smoothly but also provides valuable experience for career advancement within retail environments.

What is the difference between Game Associate vs Game Dealer?

AspectGame AssociateGame Dealer
CredentialsHigh school diploma or equivalent; some roles may require gaming certificationsHigh school diploma; gaming certifications often preferred
Work EnvironmentCasino floors, gaming areas, customer service settingsCasino tables, gaming floors, customer interaction
Employer & Industry UsageCasinos, gaming establishmentsCasinos, gaming venues
Common Search & ComparisonOften compared for customer service roles in casinosMore focused on dealing cards and game management

The main difference between a Game Associate and a Game Dealer is that Game Associates typically handle customer service, assist players, and ensure smooth gaming operations, while Game Dealers are responsible for dealing cards or managing specific casino games. Both roles require similar certifications and work in casino environments, but their primary duties differ, with Dealers focusing more on game execution and Associates on customer interaction.

What are the most commonly searched types of Game jobs in Chicago, IL?

The most popular types of Game jobs in Chicago, IL are:

Call Center Representative

Gold Rush Gaming

Hoffman Estates, IL

$19 - $21/hr

Full-time

Re-posted 13 days ago


Job description

Job Title: Call Center Representative
Company: Gold Rush Gaming
Location: Hoffman Estates
Job Type: ON-SITE, Full-Time
Reports To: Call Center Manager
About Gold Rush Gaming:
Gold Rush Gaming is a leading terminal operator licensed by the Illinois Gaming Board, providing top-tier video gaming services to bars, restaurants, and other establishments across the state. We pride ourselves on exceptional service, strong partnerships, and a passion for delivering top-notch gaming experiences.
Position Summary:
As a Call Center Representative at Gold Rush Gaming, you’ll be the first point of contact for our partners and customers. You’ll handle inbound and outbound calls, respond to inquiries, troubleshoot basic technical issues, and deliver outstanding service that reflects our commitment to excellence. The Call Center is open 24/7/365.
Key Responsibilities:
  • Answer incoming calls and provide professional, courteous assistance to customers and gaming partners.
  • Respond to inquiries related to gaming equipment, technical issues, payouts, account information, and general support.
  • Troubleshoot and resolve common technical issues or escalate more complex problems to the appropriate team.
  • Log customer interactions, issues, and resolutions accurately in the system.
  • Follow company protocols for problem resolution and escalation.
  • Maintain a positive and helpful attitude, even during high call volumes or challenging situations.
  • Collaborate with internal teams (tech support, field service, compliance) to ensure smooth operations and top-tier service delivery.
  • Support special projects, promotions, or outreach campaigns as needed.
Qualifications:
  • High school diploma or equivalent required; associate degree or higher is a plus.
  • 1+ years of customer service or call center experience preferred.
  • Excellent verbal communication and active listening skills.
  • Basic technical troubleshooting abilities.
  • Strong multitasking and time management skills.
  • Comfortable working in a fast-paced environment.
  • Experience with CRM software or call center systems is a plus.
  • Flexibility to work various shifts, including evenings, weekends, or holidays as needed.
Why Join Gold Rush Gaming:
  • Be part of a fun, fast-growing company that values teamwork and service.
  • Opportunities for growth and career advancement.
  • Competitive pay and benefits package.
  • Supportive management and a collaborative team environment.