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Game Associate Jobs in Chicago, IL (NOW HIRING)

Round One Entertainment

Associate

Aurora, IL · On-site

$15 - $16.75/hr

Fox Valley Mall (Aurora) Associate Location: 2480 Fox Valley Center B13, Aurora, IL Department ... Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around ...

Round One Entertainment

Associate

North Riverside, IL · On-site

$16 - $17.75/hr

North Riverside Park Mall (North Riverside) Associate Location: 7503 W Cermak Rd Suite B, North ... Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around ...

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All JobsGame Associate JobsGame Associate Jobs in Chicago, IL

Game Associate information

See Chicago, IL salary details

$11

$20

$34

How much do game associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for game associate in Chicago, IL is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $21.30 per hour, depending on experience, location, and employer.

What is a game associate?

Game Associates are retail employees who primarily assist customers with video game purchases, provide information about games and consoles, and help maintain the store's inventory. They are often found in gaming or electronics stores, where they answer customer questions, handle transactions, restock shelves, and sometimes organize in-store events related to gaming. Game Associates need strong knowledge of current video games and consoles, excellent communication skills, and a customer-focused attitude. Their role is essential in ensuring customers have a positive shopping experience and stay informed about the latest products and deals.

What skills and qualifications are needed to be a game associate?

To thrive as a Game Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and video game platforms is often required. Excellent communication, patience, and a passion for gaming help you connect with customers and create a positive retail environment. These skills ensure efficient operations, satisfied customers, and increased sales in a competitive retail gaming market.

How do game associates collaborate with other team members in a retail setting?

Game Associates often work closely with both sales staff and inventory teams to ensure customers have a positive shopping experience. They may assist customers on the sales floor, help organize and restock merchandise, and communicate with managers regarding inventory needs or upcoming promotions. Collaboration is key, especially during busy periods or new game releases, as associates must coordinate to handle crowds, answer customer questions, and maintain store organization. This teamwork not only helps the store run smoothly but also provides valuable experience for career advancement within retail environments.

What is the difference between Game Associate vs Game Dealer?

AspectGame AssociateGame Dealer
CredentialsHigh school diploma or equivalent; some roles may require gaming certificationsHigh school diploma; gaming certifications often preferred
Work EnvironmentCasino floors, gaming areas, customer service settingsCasino tables, gaming floors, customer interaction
Employer & Industry UsageCasinos, gaming establishmentsCasinos, gaming venues
Common Search & ComparisonOften compared for customer service roles in casinosMore focused on dealing cards and game management

The main difference between a Game Associate and a Game Dealer is that Game Associates typically handle customer service, assist players, and ensure smooth gaming operations, while Game Dealers are responsible for dealing cards or managing specific casino games. Both roles require similar certifications and work in casino environments, but their primary duties differ, with Dealers focusing more on game execution and Associates on customer interaction.

What are the most commonly searched types of Game jobs in Chicago, IL?

The most popular types of Game jobs in Chicago, IL are:

Game Associate jobs near you

Game Support / Guest Experience Team

Puttshack

Oak Brook, IL • On-site

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Puttshack rating

4.5

Company rating: 4.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

53rd of 57 rated amusements

Job description

Headquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun - and doing something fun - together.
Position Summary:
Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Game Ambassador position is responsible for greeting guests with a warm welcome on the courses, checking in reservations, and guiding the guest safely throughout the course for an exciting Puttshack game experience. The Game Ambassador is the champion of our technology infused mini-golf game and is responsible for explaining the rules of the game, answering any questions, and troubleshooting any issues throughout the guests' gaming experience.
Schedule/Hours:
Our venues are open 7 days/week, typically from 11am-1am with some variations. While we will do our best to accommodate scheduling preferences, they may not always be guaranteed, and we value flexibility. All positions within our venue are variable schedules, meaning a typical schedule may be anywhere between 15 and 30 hours on a weekly basis depending on business needs and individual availability.
Position Responsibilities may include, but not limited to:
  • Bring your 'A' Game each and every day
  • Assist with general cleanliness of the kiosks, game courses, and guest services area
  • Assist guests with checking in their game play, answering questions, and guiding them throughout the course
  • Ensure all courses, golf balls, and other equipment are in proper working order
  • Troubleshoot small issues on the course and escalate any problems to Management
  • Maintain a pace sufficient to keep up with different levels of guest visits
  • Comply with all safety and sanitation guidelines and procedures
  • Take direction and be a team player
  • Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook
  • Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties.

Required Skills and Experience:
  • Must be 18+ years of age to apply
  • Prior experience in hospitality, customer service, or related field
  • Passion for games and technology
  • High standards of guest service
  • Good communication skills and ability to problem solve
  • Friendly and upbeat demeanor when interacting with guests and team members
  • Safely and effectively communicate in order to perform and follow job requirements

Physical Requirements:
  • Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfaces
  • Ability to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds.
  • Work in confined, crowded space with high noise levels and various temperature levels

We have a guest service mindset and treat our associates the same way, offering our eligible full-time associates:
  • Competitive pay
  • Health/dental/vision coverage
  • 401(k) matching
  • Life Insurance
  • PTO
  • Associate discounts - FREE mini golf and 50% off meals

Benefits eligibility and offerings may vary by location or position. Some of the above benefits are immediately available to our part-time or variable time associates, whereas others become available after completing initial employment periods. Please consult with the hiring team for more details.
At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.
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