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Ga Power Customer Service Jobs in Decatur, GA (NOW HIRING)

PostNet

Customer Service Representative

Atlanta, GA · On-site

$14/hr

NW., Ste A7, Atlanta, GA 30318 We are looking for a friendly and dependable Customer Service Representative to join our team. This role helps customers with shipping, printing, packaging, and other ...

PostNet

Customer Service Representative

Atlanta, GA · On-site

$14/hr

Wieuca Rd NE, Atlanta, GA 30342 We are looking for a friendly and dependable Customer Service Representative to join our team. This role helps customers with shipping, printing, packaging, and other ...

Colony Roofers

Customer Service Representative

Atlanta, GA · On-site

$40K - $55K/yr

Vision insurance Customer Service Representative Atlanta, GA | Full-Time | Hybrid Opportunity | $40,000 - $55,000 based on experience Join a Growing Roofing Company with Real Career Growth Colony ...

Premier Rental Purchase

Customer Service

Snellville, GA · On-site

$15 - $18/hr

Handles customer service issues in a professional and timely manner. * Maintain the assigned ... Neither Premier Rental Purchase Inc. ("Franchisor") nor its affiliates have the power to: (1) hire ...

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All JobsGa Power Customer Service JobsGa Power Customer Service Jobs in Decatur, GA

Ga Power Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do ga power customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for ga power customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is a GA Power Customer Service representative?

A GA Power Customer Service representative is a professional who assists customers with their Georgia Power utility accounts. They handle a wide range of tasks, such as answering billing questions, processing payments, setting up new service requests, and resolving outages or service issues. Representatives also provide information about energy usage, payment options, and company programs, ensuring that customers have a positive experience and their needs are met effectively.

How to get a job at Ga Power?

To get a job at GA Power, applicants should review current openings on the company's careers website, ensure they meet the minimum qualifications such as relevant education or experience, and submit an online application. Preparing for interviews and demonstrating knowledge of utility operations or customer service can improve chances of employment.

Does Georgia Power offer remote work?

Georgia Power customer service roles are primarily based on-site, but some positions may offer remote or hybrid work options depending on the department and current company policies. Candidates should review specific job postings for remote work availability and requirements. Flexibility varies by role and operational needs.

What are some common challenges faced by Georgia Power Customer Service Representatives, and how can applicants prepare for them?

Georgia Power Customer Service Representatives often handle high call volumes and must address a variety of customer concerns, such as billing inquiries, service outages, and account issues. Key challenges include managing difficult conversations, quickly resolving problems, and maintaining a positive attitude under pressure. Applicants can prepare by developing strong communication and problem-solving skills, as well as familiarizing themselves with utility industry basics and Georgia Power's services. Training and support are typically provided, and teamwork is highly valued to ensure customer satisfaction.

What is the difference between Ga Power Customer Service vs Electric Meter Reader?

AspectGa Power Customer ServiceElectric Meter Reader
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; basic technical knowledge
Work EnvironmentOffice and call centers; some field workFieldwork; outdoor environment
Employer & IndustryGeorgia Power; utility industryUtility companies; energy sector
Common Search & ComparisonCustomer support roles in utilitiesField technician roles in energy

Ga Power Customer Service primarily involves assisting customers via phone or in-office, focusing on billing, account issues, and service inquiries. Electric Meter Readers typically work outdoors, reading meters at customer locations. While both roles serve the utility industry, they differ in work environment and daily tasks, with customer service emphasizing communication skills and meter reading focusing on technical outdoor work.

How much does Georgia Power pay per hour?

Georgia Power customer service representatives typically earn an hourly wage that ranges from $15 to $20, depending on experience and location. Entry-level positions may start at the lower end of this range, with opportunities for advancement and pay increases with experience and additional skills such as customer management and communication tools.

What are the key skills and qualifications needed to thrive as a Georgia Power Customer Service Representative, and why are they important?

To thrive as a Georgia Power Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and telephone systems is typically required. Patience, active listening, and professionalism help you effectively address customer inquiries and resolve issues. These skills are essential for maintaining customer satisfaction and ensuring efficient service delivery in a utility environment.

Does Ga Power pay well?

Ga Power customer service representatives typically earn a competitive salary that aligns with industry standards for utility companies. Compensation can vary based on experience, location, and specific roles, often including benefits such as health insurance and retirement plans.
What are popular job titles related to Ga Power Customer Service jobs in Decatur, GA? For Ga Power Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Ga Power Customer Service jobs in Decatur, GA look for? The top searched job categories for Ga Power Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Ga Power Customer Service jobs? Cities near Decatur, GA with the most Ga Power Customer Service job openings:
Ga Power Customer Service jobs near you
Infographic showing various Ga Power Customer Service job openings in Decatur, GA as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,172 per year, or $18.4 per hour.
Mail Clerk Customer Service Representative (CSR)

Mail Clerk Customer Service Representative (CSR)

OncoHealth

Atlanta, GA • On-site

$15.50 - $21/hr

Full-time

Posted 11 days ago

Job description

About OncoHealth
OncoHealth is a leading digital health company dedicated to helping health plans, employers, providers, and patients navigate the physical, mental, and financial complexities of cancer through technology enabled services. Supporting more than 14 million people in the US and Puerto Rico, OncoHealth offers digital solutions for treatment review and virtual care across all cancer types.
About the Role
The Mail Clerk Customer Service Representative (CSR) will be primarily responsible for OncoHealth's in-house mailing process for the Utilization Management (UM) business. This role will also fulfill other CSR responsibilities, such as the intake of all calls and ZenDesk requests (payers and providers) and helping resolve tier one issues (user resets, provider data management, fax and manual mailing process and other general questions). This position will report to the Atlanta office and must have reliable transportation to support all mail duties.
Primary Responsibilities
  • Flexible to work rotational shifts inside our office hours from 8:00 a.m. - 8:00 p.m. EST to cover the operational needs of the company. Shifts can range anywhere between Monday - Friday 8:00 am to 8:00 pm EST and Saturdays 8:30 am - 5:00 pm EST (Office hours may change/extend upon operational needs)
  • In House Mailing Process
  • Prepare and mail letters on weekends when assigned
  • Courier mail to post office/UPS on daily runs to drop off mail
  • Manage daily Turnaround reports to ensure timeliness on all cases with mailing
  • Manage inbound calls and requests
  • Collect and transfer non-clinical data into internal data management system
  • Acquire structured clinical data to place into internal data management system
  • Respond to customer queries timely and accurately
  • Ensure customer satisfaction and provide professional customer support
  • Triage, Resolve and/or Route requests using various systems as needed
  • Accurately document and update requests
  • Provide product support as assigned
  • Respond promptly in inquiries and assist with resolution
  • Perform on-going case audits by payer
  • Work across the organization with stakeholders, subject matter experts and trainers to develop documentation and support new and existing products, features, and services
  • Respond to customer and team member inquiries in an efficient and effective manner

About You
  • College degree or relevant experience preferred
  • Experience working remote independently
  • A minimum of 2 years of administrative experience and/or customer service or relevant educational attainment required
  • 1-2 years in healthcare operations, medical offices, hospital mailroom, or any insurance operations is preferred
  • Experience with fax queues, document management systems, EMH/EHR, medical billing or claims, and HIPAA compliance
  • Advanced customer service skills, excellent interpersonal and active listening skills, ability to work well in a team
  • Must also have multi-tasking, quality focus, problem solving, and documentation skills
  • Skilled in the implementation of systems for program effectiveness and productivity required
  • Must possess exceptional organizational and time management skills
  • MS Office Suite proficient
  • Reside within 25 miles of the Atlanta office: 7000 Central Parkway, Suite 1750, Atlanta, GA 30328
  • Reliable personal transportation

About the Location
OncoHealth is committed to remote, hybrid or in office work options. The majority of the team will be remote or in hybrid work arrangements with offices in Atlanta, GA and Guaynabo, PR. This position will report to our Atlanta, GA office on a daily basis.
Our Culture
Taking ownership of quick action, critically thinking through the needs, and working well with others are key competencies of team member success. Our leadership is dedicated to building a culture based on respect, clinical excellence, innovation - all with a focused mission of putting patients first!
We offer a full benefit package on your first day, along with a company bonus. You may visit or work from our very modern and engaging offices, and experience a fun, collaborative environment where social activities and community events matter. We enjoy being together!
OncoHealth is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment decisions are based on qualifications, merit, and business need.
The Opportunity
The cost of cancer related medical services and prescription drugs in the United States is expected to reach $246 billion by 2030. OncoHealth has enjoyed rapid growth over the past 3 years and seeks smart, collaborative people to join its team. We have just under 250 team members, so we can move swiftly but precisely to the market needs of our customers. Strongly backed financially by Arsenal Capital Partners & McKesson Corporation, we remain in an investment and growth mode. This means we are open-minded to how we get the work done - now is the perfect time to talk to us!
Our Current Solutions
Through the use of OncoHealth's utilization management system, OneUM, our customers can use a single e-Prior Authorization portal for all oncology drug request and treatments. Our system improves quality of care, reduces provider abrasion and gives health plans visibility into the total cost of oncology treatment.
OncoHealth offers Oncology Insights Pro, an analytic software solution that enables health plans to use data and analytics to improve oncology programs. Using real world data, our engineers normalize data to create analytic dashboards with drill down compatibilities. The data is the paired with expert guidance providing the strategies an insight needed to keep up with the continuing evolving cancer treatment landscape.
OncoHealth offers Pharmacy Consulting services to health plans and pharmaceutical companies. New cancer treatments are entering the market at an unrelenting pace. Since 2018, the FDA approved 121 new cancer applications including 49 novel cancer drug entities. Our Board-Certified Oncology Pharmacologists can help health plans update drug policies, offer utilization management and formulary advice, and development training for staff.
OncoHealth's latest offering is Iris, a digital telehealth platform that delivers personalized, oncology-specific support to navigate the physical symptoms and emotional challenges caused by cancer and cancer treatment. Powered by technology, staffed 24X7, and delivered with empathy, Iris allows patients to connect with trained oncology experts and receive personalized, oncology-specific telehealth support.

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