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Ga Power Customer Service Jobs in Decatur, GA (NOW HIRING)

Customer Service Agent

Atlanta, GA ยท On-site

$15 - $20/hr

Atlanta, GA Job Type: Full-time Note On-campus work in Atlanta, GA About Us: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. As a pivotal point of contact ...

Customer Service Attendant

Norcross, GA ยท On-site

$11.75 - $14/hr

Sud Stop Car Wash is looking for a friendly Customer Service Attendant to join our team in Norcross, GA. About Us At Sud Stop Car Wash, every car (and every customer!) matters. We take pride in ...

Customer Service Specialist

Conyers, GA

$15 - $19.75/hr

If you believe in the power of clothes to create confidence and empower self-expression, you'll be ... Store 6577-Conyers Crsrds-LaneBryant-Conyers, GA 30013 Position Type: Regular/Part time Equal ...

Showing results 21-40

Ga Power Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do ga power customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ga power customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is a GA Power customer service representative?

A GA Power Customer Service representative is a professional who assists customers with their Georgia Power utility accounts. They handle a wide range of tasks, such as answering billing questions, processing payments, setting up new service requests, and resolving outages or service issues. Representatives also provide information about energy usage, payment options, and company programs, ensuring that customers have a positive experience and their needs are met effectively.

What are some common challenges faced by GA Power customer service representatives, and how can applicants prepare for them?

Georgia Power Customer Service Representatives often handle high call volumes and must address a variety of customer concerns, such as billing inquiries, service outages, and account issues. Key challenges include managing difficult conversations, quickly resolving problems, and maintaining a positive attitude under pressure. Applicants can prepare by developing strong communication and problem-solving skills, as well as familiarizing themselves with utility industry basics and Georgia Power's services. Training and support are typically provided, and teamwork is highly valued to ensure customer satisfaction.

What is the difference between Ga Power Customer Service vs Electric Meter Reader?

AspectGa Power Customer ServiceElectric Meter Reader
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; basic technical knowledge
Work EnvironmentOffice and call centers; some field workFieldwork; outdoor environment
Employer & IndustryGeorgia Power; utility industryUtility companies; energy sector
Common Search & ComparisonCustomer support roles in utilitiesField technician roles in energy

Ga Power Customer Service primarily involves assisting customers via phone or in-office, focusing on billing, account issues, and service inquiries. Electric Meter Readers typically work outdoors, reading meters at customer locations. While both roles serve the utility industry, they differ in work environment and daily tasks, with customer service emphasizing communication skills and meter reading focusing on technical outdoor work.

What are the key skills and qualifications needed to thrive as a GA Power customer service representative?

To thrive as a Georgia Power Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and telephone systems is typically required. Patience, active listening, and professionalism help you effectively address customer inquiries and resolve issues. These skills are essential for maintaining customer satisfaction and ensuring efficient service delivery in a utility environment.
What are popular job titles related to Ga Power Customer Service jobs in Decatur, GA? For Ga Power Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Ga Power Customer Service jobs? Cities near Decatur, GA with the most Ga Power Customer Service job openings:
Infographic showing various Ga Power Customer Service job openings in Decatur, GA as of August 2026, with employment types broken down into 10% As Needed, and 90% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Customer Service Agent

Marketing Consultancy Lab

Atlanta, GA โ€ข On-site

$15 - $20/hr

Other

Posted 10 days ago


Job description

Customer Service Agent

Location: Atlanta, GA

Job Type: Full-time

Note On-campus work in Atlanta, GA

About Us: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. As a pivotal point of contact between our company and our valued customers, you will play a vital role in ensuring customer satisfaction and fostering positive relationships. This position requires excellent communication skills, patience, and the ability to handle a variety of customer inquiries with professionalism and efficiency.

Key Responsibilities:
  • Respond promptly and professionally to customer inquiries via phone, email, or chat.
  • Provide accurate information about products, services, and company policies.
  • Assist customers with order placement, returns, and exchanges.
  • Handle and resolve customer complaints in a courteous and efficient manner.
  • Document all customer interactions and transactions accurately in the CRM system.
Requirements:
  • High school diploma or equivalent; a college degree is a plus.
  • Proven experience in a customer service role or related field.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to remain calm and professional in stressful situations.
  • Familiarity with CRM software and basic computer applications.