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Futons Jobs (NOW HIRING)

Futonland

Sales Associate/Store Manager

Brooklyn, NY

$55K - $90K/yr

About Futonland Futonland has been serving customers since 1995, specializing in futons, sofa beds, natural mattresses, Japanese-style furniture, platform beds, storage beds, and space-saving ...

Futonland

Sales Associate/Store Manager

Brooklyn, NY · On-site

$55K - $90K/yr

About Futonland Futonland has been serving customers since 1995, specializing in futons, sofa beds, natural mattresses, Japanese-style furniture, platform beds, storage beds, and space-saving ...

Futonland

Customer Service Manager - In-Store

Brooklyn, NY · On-site

$65K - $85K/yr

About Futonland Futonland has been serving customers since 1995, specializing in futons, sofa beds, natural mattresses, space-saving furniture, and functional furniture solutions. We serve customers ...

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What are the key skills and qualifications needed to thrive as a furniture sales associate specializing in futons, and why are they important?

To thrive as a furniture sales associate specializing in futons, you need strong product knowledge, sales techniques, and customer service skills, typically supported by retail or sales experience. Familiarity with point-of-sale (POS) systems and inventory management software is commonly required. Outstanding interpersonal communication, active listening, and problem-solving abilities make someone stand out in this role. These skills are important to effectively match customer needs with suitable products, ensure seamless transactions, and foster repeat business.

What are some common challenges faced by futon sales associates, and how can they overcome them?

Futon sales associates often encounter challenges such as helping customers navigate a wide range of styles and materials, addressing concerns about comfort and durability, and explaining the differences between various futon mechanisms. To overcome these challenges, successful associates stay informed about product specifications, demonstrate features in-store, and listen carefully to customer needs to recommend suitable options. Building strong product knowledge and providing excellent customer service can help create a positive shopping experience and increase sales.

What are futons?

Futons are versatile pieces of furniture that can function both as a couch and a bed. Originating from traditional Japanese bedding, modern futons typically consist of a mattress and a frame that can be easily converted from a sofa to a sleeping surface. They are popular for their space-saving design, making them ideal for small apartments, guest rooms, or multipurpose spaces. Futons are available in various styles, sizes, and materials to suit different décor preferences and comfort needs.

What is the difference between Futons vs Mattress Technicians?

AspectFutonsMattress Technicians
Required CredentialsNone specific, basic furniture knowledgeCertifications in mattress repair or upholstery
Work EnvironmentFurniture stores, showrooms, customer homesRepair shops, manufacturing facilities, customer sites
Industry UsageFurniture retail and manufacturingMattress manufacturing, repair, and upholstery
Common Search/ComparisonFutons vs Mattress Technicians

Futons are primarily involved in selling, assembling, and customizing futon furniture, while Mattress Technicians focus on repairing, upholstering, and maintaining mattresses. Both roles require knowledge of furniture or mattress materials but differ in certifications and work environments. Understanding these differences helps customers and job seekers find the right fit within the furniture and mattress industry.

What job categories do people searching Futons jobs look for? The top searched job categories for Futons jobs are:
Futons jobs near you
Infographic showing various Futons job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Physical job distribution.

Sales Associate/Store Manager

Futonland

Brooklyn, NY

$55K - $90K/yr

Full-time

Posted 23 days ago

Job description

Futonland is looking for a motivated, reliable, and sales-driven Sales Associate / Store Manager to join our Brooklyn, NY showroom.
We are looking for someone who enjoys working with customers, understands how to close sales, and can help manage the day-to-day showroom experience. The ideal candidate is friendly, professional, organized, and comfortable selling furniture, mattresses, sofa beds, futons, and space-saving furniture solutions.
This is a great opportunity for someone with retail sales experience who wants to grow into a stronger leadership role.
About Futonland

Futonland has been serving customers since 1995, specializing in futons, sofa beds, natural mattresses, Japanese-style furniture, platform beds, storage beds, and space-saving furniture. We work with customers both in-store and online, helping them find practical and comfortable furniture for apartments, homes, guest rooms, offices, and small spaces.
Responsibilities:
  • Greet and assist customers in the showroom.
  • Help customers choose the right furniture, mattress, futon, sofa bed, or accessory based on their needs.
  • Educate customers on product options, sizes, materials, comfort levels, delivery options, and lead times.
  • Follow up with customers by phone, email, and chat to help close sales.
  • Prepare quotes, assist with orders, and provide accurate product information.
  • Work with online and in-store customers to improve sales conversions.
  • Maintain a clean, organized, and professional showroom.
  • Help manage daily store operations, including opening/closing procedures when needed.
  • Monitor customer inquiries, pending quotes, and open opportunities.
  • Coordinate with customer service, warehouse, and delivery teams to ensure smooth order fulfillment.
  • Assist with customer concerns, exchanges, delivery questions, and basic service issues.
  • Help train and support other sales or showroom team members.
  • Meet or exceed sales goals and contribute to store performance.
  • Provide feedback on customer needs, popular products, pricing, and showroom improvements.

Requirements:
  • Retail sales experience required.
  • Furniture, mattress, home goods, or interior design sales experience preferred.
  • Strong customer service and communication skills.
  • Ability to build trust with customers and guide them through the buying process.
  • Comfortable asking questions, recommending products, and closing sales.
  • Strong follow-up skills by phone and email.
  • Organized, reliable, and detail-oriented.
  • Comfortable using computers, email, order systems, and point-of-sale tools.
  • Experience with Zendesk, G-Suite / Google Workspace, and customer service platforms is a plus.
  • Able to work in a fast-paced retail environment.
  • Positive attitude and professional appearance.
  • Must be available to work weekends.
  • Management or assistant manager experience is a plus.

Ideal Candidate
The right person for this role is not just an order taker. We are looking for someone who can listen to customers, understand their needs, recommend the right solution, and follow through until the order is completed.

You should be comfortable working with different types of customers, from walk-in shoppers to online buyers, designers, landlords, offices, and customers furnishing small apartments or guest rooms.

Compensation:
  • Base salary, plus commission and performance bonus.
  • Total compensation based on experience and performance.

Position Details:
  • Full-time position
  • In-store role
  • Location: Brooklyn, NY
  • Weekend availability required
  • Growth opportunity for the right candidate

How to Apply:
If you are a motivated sales professional who enjoys helping customers and wants to be part of a growing furniture company, we encourage you to apply.
Please submit your resume and a short note about your retail sales or furniture experience.
Check us out online at Futonland.com.