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Full Time Zendesk Jobs in Paterson, NJ (NOW HIRING)

Ramp

Backend Engineer, Ops

New York, NY · On-site

$168K - $284.90K/yr

Experience with platforms like Retool, Zendesk, or similar internal tooling platforms is a plus Benefits available to all full-time Ramp employees (Global) • Flexible PTO • Unlimited AI token ...

Ramp

Backend Engineer, Ops

New York, NY · Remote

$168K - $284.90K/yr

Experience with platforms like Retool, Zendesk, or similar internal tooling platforms is a plus Benefits available to all full-time Ramp employees (Global) • Flexible PTO • Unlimited AI token ...

Zealthy

Clinical Operations Associate

Manhattan, NY · On-site

As a full-time team member, you won't just shape the future of healthcare--you'll also share in our ... Strong familiarity with tools like ZenDesk and healthcare-specific ticketing or portal systems

Zealthy

Clinical Operations Associate

Manhattan, NY · On-site

As a full-time team member, you won't just shape the future of healthcare-you'll also share in our ... Strong familiarity with tools like ZenDesk and healthcare-specific ticketing or portal systems

Zealthy

Clinical Operations Associate

New York, NY

As a full-time team member, you won't just shape the future of healthcare-you'll also share in our ... Strong familiarity with tools like ZenDesk and healthcare-specific ticketing or portal systems

Musifai Inc.

Musifai Sales Associate

Manhattan, NY · On-site

$15.50 - $21/hr

Use multiple customer communication platforms, including Intercom and Zendesk, to communicate with ... A strong passion for music and arts preferred Employment Type: FULL_TIME

DermStreet

Be Seen First

Customer Service Representative

Spring Valley, NY · Remote

$50K - $60K/yr

This full-time role combines skincare expertise with a strong focus on customer support. You'll ... Experience with any major customer service/ticketing platforms (e.g., Gorgias, Zendesk, Freshdesk ...

DermStreet

Be Seen First

Esthetician / Skincare Customer Service Rep

Spring Valley, NY · Remote

$50K - $60K/yr

Remote Job Type: Full-time Schedule: Monday-Friday, 9:00 AM - 5:00 PM Pay: $50,000 - $60,000/year ... Experience with any major customer service/ticketing platforms (e.g., Gorgias, Zendesk, Freshdesk ...

Activate Talent

AI & Automation Lead

Manhattan, NY · Remote

AI & Automation Lead Job Type: Full-Time / Remote Work Hours: Flexible (aligned with US business ... Experience working with NetSuite, HubSpot, Zendesk, EZ Stock, Power BI, or Microsoft 365 Experience ...

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All JobsFull Time Zendesk JobsFull Time Zendesk Jobs in Paterson, NJ

Full Time Zendesk information

See Paterson, NJ salary details

$72.8K

$114K

$159.2K

How much do full time zendesk jobs pay per year?

As of May 28, 2026, the average yearly pay for full time zendesk in Paterson, NJ is $113,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,100.00 and $129,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Zendesk Specialist, and why are they important?

To thrive as a Full Time Zendesk Specialist, you need strong customer service skills, analytical abilities, and experience with helpdesk or ticketing systems, often supported by relevant certifications or prior support roles. Familiarity with Zendesk's platform, automation tools, and reporting systems is typically required to efficiently manage customer inquiries and workflows. Excellent problem-solving, communication, and multitasking skills help you resolve issues promptly while maintaining a positive customer experience. These competencies are essential for delivering high-quality support, improving customer satisfaction, and optimizing team productivity in a fast-paced environment.

What are some common challenges faced by full-time Zendesk specialists, and how can they be effectively managed?

Full-time Zendesk specialists often encounter challenges such as managing high ticket volumes, ensuring timely responses, and adapting to frequent updates in Zendesk features. To manage these effectively, it's important to prioritize tickets based on urgency, automate repetitive tasks using Zendesk macros and triggers, and stay updated on new platform functionalities through ongoing training. Collaboration with other departments, such as IT and product teams, is also crucial for resolving complex issues and optimizing workflows.

What is a Full Time Zendesk job?

A Full Time Zendesk job typically refers to a professional role focused on using the Zendesk platform, which is a popular customer service and support software. Employees in these roles may work as support agents, administrators, or specialists who manage customer inquiries, troubleshoot issues, and optimize support workflows full time. Duties often include responding to tickets, maintaining help centers, configuring Zendesk settings, and analyzing support metrics. These roles are essential for companies aiming to deliver efficient and high-quality customer service. Experience with Zendesk's tools and customer service best practices is usually required.

What is the difference between Full Time Zendesk vs Customer Support Specialist?

AspectFull Time ZendeskCustomer Support Specialist
Primary RoleManaging customer support tickets using Zendesk platformProviding direct customer assistance across channels
Required SkillsZendesk platform knowledge, communication skillsCustomer service skills, product knowledge
Work EnvironmentSupport teams, call centers, remoteSupport centers, retail, remote
CertificationsZendesk certifications often preferredCustomer service certifications optional

Full Time Zendesk roles focus on managing support tickets within the Zendesk platform, requiring platform-specific knowledge and certifications. Customer Support Specialists provide direct customer assistance across various channels, emphasizing communication and product knowledge. While both roles involve customer service, Full Time Zendesk positions are more technical and platform-oriented, whereas Customer Support Specialists focus on direct customer interaction.

What are popular job titles related to Full Time Zendesk jobs in Paterson, NJ? For Full Time Zendesk jobs in Paterson, NJ, the most frequently searched job titles are:
What job categories do people searching Full Time Zendesk jobs in Paterson, NJ look for? The top searched job categories for Full Time Zendesk jobs in Paterson, NJ are:
What cities near Paterson, NJ are hiring for Full Time Zendesk jobs? Cities near Paterson, NJ with the most Full Time Zendesk job openings:
Full Time Zendesk jobs near you
Remote EV Charging Dispatch & Reliability Coordinator

Remote EV Charging Dispatch & Reliability Coordinator

ChargerHelp

Manhattan, NY • Remote

$60K - $70K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

A leading EV service provider is seeking a Reliability Coordinator to manage real-time dispatching and service coordination. This role involves assigning technicians, monitoring EV charging performance, and ensuring timely, high-quality service for customers. Ideal candidates have experience in operations, a passion for customer experience, and familiarity with tools like Grafana and Zendesk.

The position is full-time and remote, with a compensation range of $60,000 to $70,000. #J-18808-Ljbffr

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