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Full Time Walmart Customer Service Chat Jobs (NOW HIRING)

E-Commerce Customer Service Specialist

High Point, NC · On-site

$15.25 - $20/hr

Communication channels include phone, email, website chat, marketplace messages, and social media ... Respond to customer messages and reviews from the company website, Amazon, Walmart, Wayfair, Etsy ...

You will oversee the customer strategy - deliver growth, identify new opportunities, and partner ... forecasting, service, OTIF), and on time delivery of business priorities. * Travel as needed ...

You will oversee the customer strategy - deliver growth, identify new opportunities, and partner ... forecasting, service, OTIF), and on time delivery of business priorities. * Travel as needed ...

$15.25 - $20.75/hr

... customer service team, you should be comfortable supporting customers via the phone, on chat and ... Employment Type: FULL_TIME

Pay: $20 Hours: Full-Time. Responsibilities * Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and ...

Contact Center Banker

Wichita, KS · On-site

$16 - $20.25/hr

Customer service/chat support experience as well as strong computer skills * Ability to work late and/or flexible hours EEO/Veterans/Disabled Equal Opportunity Employer/Protected Veterans/Individuals ...

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Respond promptly to customer inquiries via phone, email, and live chat. * Provide accurate ... What We Offer: * Full-time, on-site position with growth potential * Competitive pay and full ...

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Marketing Employment Type: Full Time Location: New York ... Respond to customer inquiries via phone, email, and chat in a professional and timely manner.

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Sales Employment Type: Full Time Location: New York Compensation: Competitive Description The Role ... Respond to customer inquiries via phone, email, and chat in a professional and timely manner.

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Full Time Walmart Customer Service Chat information

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How much do full time walmart customer service chat jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for full time walmart customer service chat in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

How to get hired quickly at Walmart?

To get hired quickly as a Walmart Customer Service Associate, ensure your application is complete and accurate, highlighting relevant customer service skills and experience. Applying during peak hiring seasons and demonstrating flexibility with shifts can also improve your chances of a faster hire. Preparing for the interview by understanding Walmart's values and customer service standards is beneficial.

What are some common challenges faced by Full Time Walmart Customer Service Chat representatives, and how can they be managed effectively?

Full Time Walmart Customer Service Chat representatives often encounter challenges such as handling high volumes of inquiries, managing difficult customer interactions, and quickly resolving complex issues without face-to-face communication. Effective time management, strong written communication skills, and maintaining a calm, empathetic approach are key to overcoming these challenges. Walmart provides extensive training and ongoing support, and team members frequently collaborate in virtual environments to share solutions and best practices, helping each other deliver excellent customer service.

What is the difference between Full Time Walmart Customer Service Chat vs Full Time Walmart Phone Customer Service?

AspectFull Time Walmart Customer Service ChatFull Time Walmart Phone Customer Service
Work EnvironmentOnline chat platform, remote or on-sitePhone calls, on-site or remote
Required SkillsWritten communication, problem-solving, typing speedVerbal communication, active listening, problem-solving
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Employer UsageWalmart's online support channelsWalmart's call centers or customer service departments

Both roles involve assisting customers, but the main difference lies in the communication method: chat versus phone. Chat roles focus on written communication and may offer more flexibility, while phone roles require verbal skills and active listening. Both positions typically require similar credentials and are integral to Walmart's customer service operations.

What are the key skills and qualifications needed to thrive as a Full Time Walmart Customer Service Chat Representative, and why are they important?

To thrive as a Full Time Walmart Customer Service Chat Representative, you generally need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer service software, online chat platforms, and basic computer systems is typically required. Exceptional patience, active listening, and a customer-focused attitude help individuals excel in this role. These skills ensure efficient, accurate, and positive interactions with customers, directly impacting customer satisfaction and loyalty.

Does Walmart let you work from home?

Full Time Walmart Customer Service Chat positions are typically performed remotely, allowing employees to work from home. These roles often require strong communication skills and familiarity with online chat tools, and may involve scheduled shifts that can be completed remotely depending on company policies and current operational needs.

How to get a job as a chat customer service?

To get a job as a chat customer service representative, you should apply through the company's careers website or job boards, ensuring you meet the minimum requirements such as good communication skills and computer literacy. Many roles require prior customer service experience and familiarity with chat platforms or CRM tools. Preparing a clear resume highlighting relevant skills can improve your chances of securing the position.

What is a Full Time Walmart Customer Service Chat job?

A Full Time Walmart Customer Service Chat job involves assisting customers online through chat platforms. Employees in this role help resolve customer inquiries, process orders, handle returns, and provide information about Walmart's products and services. The job typically requires strong communication skills, patience, and the ability to multitask efficiently. As a full-time position, it generally includes a standard set of weekly hours along with benefits such as health insurance and paid time off.

Does Walmart have a customer service chat?

Walmart offers a customer service chat feature on its website to assist shoppers with inquiries, order issues, and product information. As a Walmart customer service representative or chat agent, you may be responsible for managing online chats and providing support through digital communication tools.
What cities are hiring for Full Time Walmart Customer Service Chat jobs? Cities with the most Full Time Walmart Customer Service Chat job openings:
What are the most commonly searched types of Walmart Customer Service Chat jobs? The most popular types of Walmart Customer Service Chat jobs are:
What states have the most Full Time Walmart Customer Service Chat jobs? States with the most job openings for Full Time Walmart Customer Service Chat jobs include:

E-Commerce Customer Service Specialist

Jayakas

High Point, NC • On-site

$15.25 - $20/hr

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Job description

Position Summary

BingLtd. is seeking a highly organized, customer-focused E-Commerce Customer Service Specialist to support our growing butcher block countertop and related wood products business.

This role is responsible for providing fast, accurate, and professional support to online customers purchasing butcher block countertops, table tops, shelves, and related wood products. Communication channels include phone, email, website chat, marketplace messages, and social media. You will work closely with sales, warehouse, shipping, and purchasing teams to ensure an excellent customer experience and order accuracy.


Key Responsibilities

  • Manage pre- and post-sale customer inquiries across multiple channels (phone, email, live chat, and online marketplaces).
  • Assist customers with product selection, wood species options, sizes, dimensions, finishes, shipping lead times, installation questions, returns, and warranty issues.
  • Provide recommendations for complementary products such as kitchen island posts, corbels, and floating shelves.
  • Review and process website and marketplace orders accurately, including verifying product specifications, shipping information, freight requirements, and inventory.
  • Coordinate with warehouse and shipping departments for timely order fulfillment.
  • Monitor order status and communicate delays, backorders, damage claims, or shipping issues to customers promptly.
  • Maintain product knowledge on various wood species (hevea, maple, oak, acacia, teak, birch) and care instructions.
  • Respond to customer messages and reviews from the company website, Amazon, Walmart, Wayfair, Etsy, and other online sales channels.
  • Enter notes and update customer interactions in CRM or order management systems.


Qualifications Required Qualifications

  • High school diploma or equivalent required (associate degree preferred).
  • 2+ years of customer service, e-commerce support, inside sales, or order processing experience.
  • Strong written and verbal communication skills.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Strong problem-solving and conflict resolution skills.
  • Comfortable working with dimensions, measurements, and product specifications.
  • Proficient in Google Gmail, Chat, Docs, Sheets as well as CRM systems, E-commerce platforms, and order management and inventory software.


Preferred Experience

  • Experience with online retail, home improvement, furniture, cabinetry, woodworking, or building materials.
  • Familiarity with LTL freight shipping and oversized product delivery.
  • Experience with platforms such as Shopify, BigCommerce, Finale Inventory, HubSpot, or Zoho CRM.
  • Knowledge of butcher block countertop installation, care, or woodworking products.


Ideal Candidate Traits

  • Friendly and patient with customers.
  • Detail-oriented and highly organized.
  • Able to remain calm under pressure.
  • Team player with strong follow-through.
  • Motivated to help grow Bing Ltd.'s butcher block countertop division.


Benefits:

Retirement plan, dental, vision, life insurance, critical illness, short term disability, paid time off and paid holidays.