2

Full Time Walmart Call Center Jobs in San Ramon, CA

Join our team as a FULL TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Join our team as a FULL TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands ... Experience managing remote/offshore teams * Full-time, aligned with ET hours Bonus if you've worked ...

Call Center Representative

Oakland, CA · On-site

$55K - $80K/yr

Previous experience in an inside sales, call center, or customer service role preferred ... Job Type: Full-time Pay: $55,000.00 - $80,000.00 per year Benefits: * 401(k) * Dental insurance

Sr. Director Call Center

San Leandro, CA · On-site

$160K - $175K/yr

About the Role Ariat is seeking a skilled Senior Director, Call Center who runs the team and the ... Ariat's holistic benefits package for full-time team members includes (but is not limited to)

Employment Type: Full-Time Available shifts: Mid-Shift, Closing Location Wal-Mart #2031 30600 DYER ST, UNION CITY, CA, 94587, US Job Overview These Auto Care Center roles focus on the needs of our ...

next page

Showing results 1-20

Full Time Walmart Call Center information

See San Ramon, CA salary details

$9

$18

$22

How much do full time walmart call center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for full time walmart call center in San Ramon, CA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $20.67 per hour, depending on experience, location, and employer.

What is a full time Walmart call center?

A Full Time Walmart Call Center job involves providing customer service and support over the phone or through online channels for Walmart customers. Employees assist with inquiries about orders, store locations, product availability, returns, and other Walmart services. Working full time generally means a standard 40-hour work week, and the role may require working evenings, weekends, or holidays. Strong communication skills and problem-solving abilities are important in this position.

What are the key skills and qualifications needed to thrive as a full time Walmart call center representative?

To thrive as a Full Time Walmart Call Center Representative, you need strong customer service skills, problem-solving abilities, a high school diploma or equivalent, and familiarity with call center operations. Proficiency with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Excellent communication, patience, and the ability to remain calm under pressure are crucial soft skills for this role. These competencies ensure efficient support, customer satisfaction, and effective handling of a high volume of inquiries in a fast-paced environment.

What are the typical challenges faced by associates in a full-time Walmart call center role?

Associates in a full-time Walmart call center often manage high call volumes and encounter a wide range of customer inquiries, from order issues to product information and returns. One common challenge is maintaining a positive and patient demeanor, especially when handling upset or frustrated customers. Team members are expected to multitask efficiently, using various software systems while ensuring each customer receives accurate and timely assistance. Effective communication and adaptability are essential, and support is usually available from supervisors or experienced colleagues to help navigate complex situations.

What is the difference between Full Time Walmart Call Center vs Full Time Amazon Customer Service Representative?

AspectFull Time Walmart Call CenterFull Time Amazon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting within Walmart facilities or remoteCall center setting, often remote or warehouse-based
Employer & Industry UsageWalmart retail and customer service industryAmazon e-commerce and logistics industry
Common Search & ComparisonYesYes

Both roles involve handling customer inquiries via phone or chat, requiring similar credentials and work environments. The main difference lies in the employer and industry focus: Walmart's call center supports retail customers, while Amazon's customer service representatives assist e-commerce clients. Both positions are popular choices for those seeking full-time customer service roles in large corporations.

How many hours is a full-time Walmart call center job?

A full-time Walmart call center job typically requires working around 40 hours per week, often scheduled in shifts that may include evenings, weekends, or holidays. Employees usually work five days a week, with schedules determined by the employer and the specific call center's needs.

What cities near San Ramon, CA are hiring for Full Time Walmart Call Center jobs?

Cities near San Ramon, CA with the most Full Time Walmart Call Center job openings:

Infographic showing various Full Time Walmart Call Center job openings in San Ramon, CA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,959 per year, or $18.7 per hour.

Full Time Call Center Agent

San Ramon, CA • On-site

Apexchat
Internet and IT • 51 - 200 employees

$11 - $12/hr

Full-time

Re-posted 6 hours ago


Job description

Join our team as a FULL TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities will include handling inbound and outbound calls, managing legal contracts, ensuring compliance, and providing exceptional customer service.
Responsibilities:
  • Customer Support Excellence: Serve as a liaison for customers, handling inquiries, resolving issues, and delivering top-notch service standards.
  • Contract Closing Expertise: Manage legal contract finalization, ensuring accuracy and compliance with legal guidelines.
  • Compliance Assurance: Ensure adherence to regulatory standards and company policies.
  • Cross-Functional Collaboration: Collaborate with legal and compliance teams to escalate issues and obtain approvals.
  • Industry Knowledge: Acquire comprehensive knowledge across various sectors to effectively address customer inquiries.
  • Communication Mastery: Utilize excellent verbal and written communication skills to interact with customers.
  • Problem-Solving: Analyze issues, troubleshoot problems, and provide efficient solutions.
  • Product/Service Expertise: Stay updated on industry trends and company services to assist customers effectively.
  • Adaptability/Flexibility: Adapt to different industry protocols and procedures seamlessly.

Qualifications:
  • Customer Service Experience: Minimum 1 year in a customer-facing role, preferably in a Call Center or Intake Department.
  • Legal Intake Experience: Minimum 1 year in a Law Firm handling direct phone contact or intake coordination (PREFERRED)
  • Versatility: Ability to multitask and thrive in a fast-paced environment.
  • Communication Skills: Excellent verbal and written communication in English and Spanish.
  • Adaptability: Quick learner with the capability to adapt to changing procedures and software.
  • Problem-Solving Skills: Strong analytical and problem-solving abilities.
  • Residency: Must reside in the United States.

Why Join Us:
  • Diverse Exposure: Engage with customers from various industries, broadening your skillset.
  • Career Development: Ongoing training and growth opportunities.
  • Team Environment: Collaborative workspace fostering innovation and mutual support.

Compensation and Benefits:
  • Wages: Starting at $12/hr base, with performance-based incentives and bonuses.
  • Training: $11/hr during the 2-week training period.
  • Shift Differentials: Additional pay for evening, night, and weekend shifts.
  • Contract Signing Bonus: $2.50 bonus per successfully signed contract, with monthly payouts.
  • Billable Capacity Bonus: Earn up to an additional $2.00/hr based on performance metrics.
  • Additional Incentives: Including customer satisfaction and attendance bonuses.
  • Earning Potential: Top-performing agents can earn between $35,000 and $47,000 annually.

Begin your journey with us, delivering exceptional customer service across diverse industries while advancing your career in a dynamic and supportive environment. This is a contract position with potential for advancement. Apply now to join our team!