Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
YOU MUST HAVE:
Qualified applicants must have a bachelor's degree or foreign equivalent in Computer Science, Information Technology, Information Systems, Networking, or a related field, and 3 years of experience with enterprise mobility management (EMM) or unified endpoint management (UEM) platforms (e.g., SOTI MobiControl, Intune, Workspace ONE, Jamf, MobileIron). Must have 3 years of experience with the following: Strong hands-on knowledge of iOS, Android, and Windows mobile operating systems; experience configuring and deploying mobile apps, profiles, security policies, and certificates; familiarity with MDM protocols, mobile security practices, and enterprise app lifecycle management; and knowledge of networking fundamentals, VPN, and authentication (e.g., SAML, Azure AD). Up to 25% domestic & international travel required. Telecommuting permitted up to 2 days per week
ADDITIONAL INFORMATION:
Sr Tech Supp Professional
Sr Tech Supp Professional for Hand Held Products, Inc. in Charlotte, NC
Responsibilities:
- Design, deploy, and support enterprise mobility solutions across various platforms including iOS, Android, and Windows;
- Work directly with clients and internal stakeholders to ensure seamless mobile device integration, security, and user experience, leveraging platforms such as SOTI MobiControl, Microsoft Intune, or other EMM/UEM systems.
- Utilize technical expertise and strong interpersonal skills to effectively understand customer needs, deliver tailored solutions, and provide ongoing support.
- Serve as the primary consultant for enterprise mobility projects, including assessments, deployments, and migrations.
- Design and configure enterprise mobile solutions using tools like MobiControl, Intune, VMware Workspace ONE, or MobileIron.
- Provide expert-level support for iOS, Android, and Windows mobile devices within managed environments.
- Collaborate with cross-functional teams to integrate mobile solutions with existing IT infrastructure and security policies.
- Conduct user training, write documentation, and create knowledge base articles to support deployment and end-user adoption.
- Participate in client-facing engagements, gathering requirements, presenting solutions, and managing stakeholder expectations.
- Monitor, troubleshoot, and resolve technical issues related to device management and mobile application performance.
- Stay up to date with mobility trends, OS updates, and emerging technologies to provide strategic recommendations to clients.