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Full Time User Provisioning Jobs (NOW HIRING)

BradyPLUS

IT Support/Help Desk Specialist

Bell, CA · On-site

This position requires full-time onsite work. Responsibilities Include: * Complete call center ... system support, including user provisioning, voicemail configuration, and call quality ...

Straffic

System Administrator

Vienna, VA · On-site

Full-time Experience Level:Mid-level (35 years) Position Summary The System Administrator is ... Manage identity and access control including user provisioning and permission reviews. IT Support & ...

MLabs

DevOps / Infrastructure Engineer

$100K - $130K/yr

Location: Remote - EST timezone Remote Full-time Compensation: $100K - $130K We are hiring on ... Architect, provision, and scale the core user agent fleet across a hybrid Railway and AWS ecosystem ...

Enchanted Rock

IT Manager

Houston, TX · On-site

$90K - $111K/yr

Job Type Full-time Description We are ERock! ERock is a leader and innovator in distributed energy ... Drive automation initiatives across IT operations, including user provisioning, device management ...

One, Inc.

Business Systems Administrator- VoIP

Corporate Systems / IT Support Reports To: Sr. Director, Corporate Systems Job Type: Full-time ... Manage user provisioning, extensions, call flows, auto attendants, and hunt groups * Monitor system ...

BradyPLUS

IT Support Specialist

Auburn, NY · On-site

$24.04 - $28.85/hr

This position requires full-time onsite work. Essential Responsibilities: * Complete help desk ... user provisioning, voicemail setup, and call quality troubleshooting. * Monitor backups, review ...

RedMatter Solutions

Entra ID Engineer

Washington, DC · On-site

Job Type Full-time Description RedMatter Solutions is seeking Entra ID Engineer for a to support ... Develop and maintain PowerShell automation for user provisioning, authentication policies ...

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Full Time User Provisioning information

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$232.5K

How much do full time user provisioning jobs pay per year?

As of Jul 6, 2026, the average yearly pay for full time user provisioning in the United States is $133,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,500.00 and $165,000.00 per year, depending on experience, location, and employer.

What is a Full Time User Provisioning specialist?

A Full Time User Provisioning specialist is responsible for creating, managing, and removing user accounts and access to systems within an organization. They ensure that employees have the correct permissions to perform their jobs while maintaining security standards. This role often involves working closely with IT, HR, and security teams to handle onboarding, offboarding, and changes in user access. Their work helps protect sensitive data and ensures compliance with internal and external regulations.

What are the typical daily responsibilities of a full-time user provisioning specialist?

A full-time user provisioning specialist is primarily responsible for managing user access within an organization's IT systems. Their daily tasks typically include creating, modifying, and disabling user accounts based on onboarding, role changes, or terminations. They work closely with HR and IT security teams to ensure that access rights are properly assigned and compliant with company policies. Regularly, they may also respond to access-related support tickets, perform audits of user accounts, and help implement automation tools to improve efficiency in the provisioning process.

What are the key skills and qualifications needed to thrive as a Full Time User Provisioning Specialist, and why are they important?

To thrive as a Full Time User Provisioning Specialist, you need a solid understanding of identity and access management (IAM) principles, directory services, and experience with onboarding/offboarding processes, often supported by a degree in IT or related certifications. Familiarity with tools like Active Directory, Azure AD, ServiceNow, and ticketing systems is typically required. Attention to detail, strong problem-solving skills, and effective communication are essential soft skills for ensuring accurate user access and collaborating across departments. These competencies are crucial for maintaining security, compliance, and efficient user lifecycle management within an organization.

What is the difference between Full Time User Provisioning vs Full Time Identity Access Management Specialist?

AspectFull Time User ProvisioningFull Time Identity Access Management Specialist
CredentialsTypically requires IT certifications, knowledge of provisioning toolsRequires certifications in identity management, security, and access controls
Work EnvironmentIT departments, cloud services, enterprise systemsSecurity teams, IT security departments, enterprise environments
Industry UsageCommon in tech, finance, healthcare sectorsPrevalent in organizations with strict security and compliance needs
Search & Comparison IntentUnderstanding provisioning processes, onboarding new usersManaging access rights, security policies, and compliance

Full Time User Provisioning focuses on creating and managing user accounts across systems, while Full Time Identity Access Management Specialists handle security policies, access controls, and compliance. Both roles are essential in IT security and often work together to ensure secure and efficient user access management.

More about Full Time User Provisioning jobs
What are the most commonly searched types of User Provisioning jobs? The most popular types of User Provisioning jobs are:
What states have the most Full Time User Provisioning jobs? States with the most job openings for Full Time User Provisioning jobs include:
What job categories do people searching Full Time User Provisioning jobs look for? The top searched job categories for Full Time User Provisioning jobs are:
Full Time User Provisioning jobs near you
IT Support/Help Desk Specialist

IT Support/Help Desk Specialist

BradyPLUS

Bell, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

BradyPLUS rating

6.9

Company rating: 6.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

215th of 351 rated retail wholesalers

Job description

General information
Name
IT Support/Help Desk Specialist
Ref #
2985
City
Bell
State
California
Country
United States
Function
Information Technology
Description & Requirements
Job Description
The IT Support / Help Desk Specialist is responsible for assisting the IT department in maintaining the company's computer systems, printers, computer hardware, and providing technical support to employees across BradyPLUS locations. This role assists with the daily administration of a network/server environment, installs upgrades, patches, and new applications and equipment, and supports and enforces disaster recovery, security, and backup and restore plans. The IT Support Specialist serves as a primary point of contact for end-user technical support, managing incidents and service requests through Freshservice while meeting established SLAs. The role encompasses endpoint management via Microsoft Intune, Microsoft 365 administration, Active Directory user lifecycle management, 8x8 phone system support, and adherence to BradyPLUS IT security and compliance policies. As BradyPLUS continues to grow through acquisitions and integrations, this position plays a vital role in ensuring seamless IT operations and exceptional service delivery across the enterprise. This position requires full-time onsite work.
Responsibilities Include:
  • Complete call center tickets for help desk calls and document resolutions
  • Monitor help desk calls throughout the day and prioritize/assign completion of tasks
  • Maintain network operations as directed, including: all PC software, hardware, security, firewall/VPN, phone system, upgrades & research, building security (key fob/keypad), copiers, printers, voicemail, and phone system
  • Monitor and administer backups, reviewing logs, and running various other procedures
  • Set up and assign user access to network shares & files
  • Set up and assign user ERP & CRM security
  • Maintain security cameras/DVR systems
  • Perform daily monitoring of backup systems
  • Conduct preventative maintenance on all PC hardware
  • Set up, configure, and install software on new PCs and mobile devices - manual imaging and Intune provisioning
  • Install and maintain network printers physically and remotely
  • Meet weekly with the IT Director to monitor workload and update projects
  • Regularly attend IT-related training to improve skills
  • Research new trends in the IT industry
  • Provide technical support to employees regarding software, hardware (including audio visual equipment), peripherals, and network access
  • Perform hardware/software audits
  • Deploy and manage security awareness training (e.g., KnowBe4 phishing simulations)
  • Provide on-site and remote technical support for hardware, software, and network issues across regional BradyPLUS locations
  • Troubleshoot and resolve issues with desktops, laptops, mobile devices (iOS/Android), printers, and other peripherals
  • Ensure timely resolution of IT tickets logged via Freshservice, meeting established SLAs for response and resolution
  • Support user onboarding and offboarding procedures, including Active Directory account management, Microsoft Entra ID provisioning, and Office 365 license allocation
  • Administer and maintain distribution and security groups within Active Directory
  • Support Microsoft 365 environment including Teams, Outlook, Exchange, SharePoint, and OneDrive troubleshooting
  • Assist with 8x8 phone system support, including user provisioning, voicemail configuration, and call quality troubleshooting
  • Support endpoint security initiatives including BitLocker enforcement, remote wipe procedures, and Intune compliance monitoring
  • Coordinate equipment shipping to remote sites or users and manage decommissioning of returned equipment with secure reimaging
  • Manage IT asset inventory including procurement, deployment, tracking, and decommissioning of devices
  • Follow and enforce BradyPLUS IT security policies, including Help Desk Identity Verification (SOP IT-SEC-001) procedures
  • Assist with incident response procedures for phishing, malware, and security events per established SOPs
  • Provide user training and guidance on IT systems, tools, and best practices; develop knowledge base articles in Freshservice
  • Support regional IT initiatives such as hardware rollouts, office relocations, Windows 10 to 11 migrations, and system upgrades
  • Collaborate with infrastructure, applications, security, and ERP teams to resolve complex issues and improve IT service delivery
  • Additional duties or special projects as assigned

The Ideal Candidate Will Have:
  • High school diploma or equivalent required; Associates or Bachelor's degree in Information Technology. Computer Science preferred.
  • Minimum of 2 years of experience in an IT support or help desk role
  • Strong knowledge of Windows 10/11 and macOS operating systems
  • Familiarity with mobile OS support (iOS and Android)
  • Proficient in Microsoft Office 365 suite and M365 administration basics
  • Experience with ITSM/ticketing platforms (e.g., Freshservice, ServiceNow, Zendesk)
  • Experience with Active Directory - user account management, password resets, group membership, and security groups
  • Familiarity with network concepts and troubleshooting (TCP/IP, DNS, DHCP, VPN, Wi-Fi)
  • Experience with Windows Autopilot and MDM/Intune device deployments and provisioning
  • Experience in enterprise ticketing systems with disciplined ticket hygiene and documentation practices
  • Strong troubleshooting and problem-solving skills for hardware, software, and networking issues
  • Excellent interpersonal and communication skills with a customer-first approach
  • Ability to manage multiple tasks and priorities in a fast-paced, multi-site environment
  • Strong organizational skills, attention to detail, and thorough ticket documentation practices
  • Ability to write reports, correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from department heads, managers, employees, and customers
  • Industry certifications such as CompTIA A+, CompTIA Network+, ITIL Foundation, or Microsoft certifications (e.g., MS-900, MD-102)
  • Experience with Microsoft Entra ID (Azure AD), Conditional Access policies, and MFA administration
  • Experience with Microsoft Intune compliance policies, device configuration profiles, and endpoint security
  • Familiarity with 8x8 UCaaS phone system administration (user provisioning, auto attendants, call routing, number porting)
  • Knowledge of enterprise ERP/CRM systems (e.g., Prophet 21, SYSPRO, or similar)
  • Experience with backup systems and disaster recovery procedures (e.g., Veeam)
  • Familiarity with VMware/vSphere environments and basic server administration
  • Experience with remote support tools (e.g., AnyDesk, TeamViewer, NinjaRMM)
  • Knowledge of security awareness training platforms (e.g., KnowBe4)
  • Experience with PowerShell scripting for automation and task management
  • Understanding of SLA management, incident escalation, and ITIL best practices
  • Experience supporting multi-site or distributed enterprise environments (180+ locations preferred)
  • Familiarity with Single Sign-On (SSO) troubleshooting and federated identity management
  • Prior experience with cloud-based services, Microsoft Azure fundamentals, and endpoint management tools
  • Experience with VoIP/telephony systems and basic understanding of SIP, QoS, and call routing
  • Physical Requirements: While performing the duties of this job, the employee is regularly able to sit at a desk for extended periods and operate a computer. Ability to listen and speak clearly on the phone and in person. Must also have the ability to lift, carry. push or pull up to 25lbs occasionally for equipment setup and moves. Ability to reach, push, pull, stand, walk, stoop, kneel and crouch as needed for equipment installation.

Compensation & Benefits:
The pay range for this role is $26.00 to $27.00 per hour. This range represents what the company reasonably expects to pay an associate for this role based on current market data, internal equity, and other business factors. The actual compensation offered may vary depending on factors such as relevant experience, qualifications, geographic location, and other considerations. In addition to base pay, BradyPLUS offers a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.
About BradyPLUS:
BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experience. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change, and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at www.BradyPLUS.com.
BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodation for applicants and employees with disabilities.

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