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Full Time Urdu Speaking Customer Service information

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How much do full time urdu speaking customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for full time urdu speaking customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a full time Urdu speaking customer service job?

Full Time Urdu Speaking Customer Service jobs involve assisting customers, typically over the phone, email, or chat, while communicating fluently in Urdu. These roles require strong communication skills in both Urdu and often English, as well as the ability to handle customer inquiries, resolve issues, and provide product or service information. Employees usually work standard full-time hours and may be employed in sectors such as telecommunications, retail, finance, or travel. The main goal is to ensure customer satisfaction by addressing the needs of Urdu-speaking clients.

What are some common challenges faced by Urdu-speaking customer service representatives, and how can they be managed effectively?

Urdu-speaking customer service representatives often encounter challenges such as handling complex customer inquiries, managing language or cultural nuances, and addressing issues for customers who may have limited technical knowledge. To manage these effectively, strong communication skills, patience, and empathy are essential. Additionally, collaborating closely with team members and utilizing available support resources can help resolve issues efficiently and ensure a positive customer experience. Ongoing training and feedback sessions also play a key role in skill development and adapting to evolving customer needs.

What are the key skills and qualifications needed to thrive as a full time Urdu speaking customer service representative, and why are they important?

To thrive as a Full Time Urdu Speaking Customer Service representative, you need fluency in Urdu and English, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic office applications is often required. Outstanding interpersonal skills, patience, and cultural sensitivity help you connect with customers and resolve issues effectively. These skills ensure effective communication, customer satisfaction, and efficient resolution of inquiries in a multicultural service environment.

What is the difference between Full Time Urdu Speaking Customer Service vs Part Time Urdu Speaking Customer Service?

AspectFull Time Urdu Speaking Customer ServicePart Time Urdu Speaking Customer Service
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
Employment StatusFull-time employment with benefitsPart-time employment, usually no benefits
Work EnvironmentOffice or call center settingFlexible, remote, or part-time office
Required SkillsCustomer service, communication in Urdu, problem-solvingSame as full-time, but with flexible scheduling

Full Time Urdu Speaking Customer Service roles involve standard working hours, full employment benefits, and a consistent schedule, ideal for those seeking stability. Part Time roles offer flexibility with fewer hours, suitable for students or those balancing other commitments. Both roles require strong Urdu communication skills and customer service experience, but differ mainly in hours and benefits.

What cities are hiring for Full Time Urdu Speaking Customer Service jobs?

Cities with the most Full Time Urdu Speaking Customer Service job openings:

What are the most commonly searched types of Urdu Speaking Customer Service jobs?

The most popular types of Urdu Speaking Customer Service jobs are:

What states have the most Full Time Urdu Speaking Customer Service jobs?

States with the most job openings for Full Time Urdu Speaking Customer Service jobs include:

Full Time Urdu Speaking Customer Service jobs near you
Infographic showing various Full Time Urdu Speaking Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Mortgage Account Executive (Urdu/English Bilingual) - Raleigh, NC

Guidance Residential

Cary, NC • On-site

$65K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Job description

At Guidance Residential, we help families achieve homeownership while staying true to their values. As the most recognized brand worldwide in Sharia-Compliant home financing, we've provided over $10 billion in home financing contracts across 34 states. Our commitment to excellence and adherence to faith-based principles have made us a trusted partner in the industry.
We are seeking a driven Mortgage Account Executive to join our field sales team providing front-line customer service helping families navigate the home financing process.
Your Impact:
  • Guide clients with the homebuying or refinancing process, delivering a transparent and professional customer experience.
  • Convert leads into funded home financing contracts, consistently achieving a target of 3-4 closed contracts per month.
  • Exhibit unwavering dedication to surpassing monthly home financing sales goals.
  • Manage an active pipeline by following up with clients, responding to inbound leads, and generating new business through networking, outreach, and referrals.
  • Host and attend outreach events and educational seminars promoting our Sharia-Compliant home financing product at local mosques, organizations, and community gatherings.
  • Build relationships with referral partners, including real estate agents and community leaders.
  • Collect and review required loan documentation ensuring completeness and accuracy.

Qualifications:
  • 2+ years of sales or customer service experience preferred.
  • Experience in articulating product or service features, benefits, and value.
  • Detail-oriented and the ability to manage multiple priorities and clients simultaneously.
  • Familiarity and connection with local Muslim-American communities and Mosques required.
  • Bilingual - English/Urdu or Arabic preferred
  • Must be able to communicate effectively with customers, employees, and managers via telephone, email, and in person.

Who We're Looking for:
  • A genuine passion for going above and beyond to ensure customer satisfaction.
  • Ambitious professional who takes initiative, works independently, with a natural drive to succeed.

What We Offer:
  • Uncapped earning potential with a 100% commission-based structure, allowing you to directly benefit from your efforts and success. The more you sell, the more you earn!
  • Extensive training and support, including NMLS exam preparation and structured onboarding to support ramp up and long-term success.
  • Tools to help you perform, including inbound leads (no cold calling), company-provided equipment, and professional marketing materials.
  • Comprehensive benefits package:
    • Medical, dental and vision coverage
    • Traditional and Roth 401(k) plans with immediate company match
    • Additional voluntary benefits (Legal, Identify Theft, Critical Illness, Accident, and more)
    • Company paid life and disability benefits
    • Student loan repayment assistance
  • Professional work environment and positive company culture.
  • Mission-driven work that aligns with faith and ethics.

If you're ready to go the extra mile to serve your community and deliver outstanding service through a high-earning career with meaningful work, Guidance Residential wants you! Apply now to become a member of our team.
Guidance Residential is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $65,000.00 - $90,000.00 per year
Language:
  • Urdu, Arabic, Bengali, Turkish, or Farsi (Preferred)

Ability to Commute:
  • Raleigh, NC 27695 (Required)

Ability to Relocate:
  • Raleigh, NC 27695: Relocate before starting work (Required)

Work Location: In person

Apply