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Full Time Urdu Speaking Customer Service information

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How much do full time urdu speaking customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for full time urdu speaking customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a full time Urdu speaking customer service job?

Full Time Urdu Speaking Customer Service jobs involve assisting customers, typically over the phone, email, or chat, while communicating fluently in Urdu. These roles require strong communication skills in both Urdu and often English, as well as the ability to handle customer inquiries, resolve issues, and provide product or service information. Employees usually work standard full-time hours and may be employed in sectors such as telecommunications, retail, finance, or travel. The main goal is to ensure customer satisfaction by addressing the needs of Urdu-speaking clients.

What are some common challenges faced by Urdu-speaking customer service representatives, and how can they be managed effectively?

Urdu-speaking customer service representatives often encounter challenges such as handling complex customer inquiries, managing language or cultural nuances, and addressing issues for customers who may have limited technical knowledge. To manage these effectively, strong communication skills, patience, and empathy are essential. Additionally, collaborating closely with team members and utilizing available support resources can help resolve issues efficiently and ensure a positive customer experience. Ongoing training and feedback sessions also play a key role in skill development and adapting to evolving customer needs.

What are the key skills and qualifications needed to thrive as a full time Urdu speaking customer service representative, and why are they important?

To thrive as a Full Time Urdu Speaking Customer Service representative, you need fluency in Urdu and English, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic office applications is often required. Outstanding interpersonal skills, patience, and cultural sensitivity help you connect with customers and resolve issues effectively. These skills ensure effective communication, customer satisfaction, and efficient resolution of inquiries in a multicultural service environment.

What is the difference between Full Time Urdu Speaking Customer Service vs Part Time Urdu Speaking Customer Service?

AspectFull Time Urdu Speaking Customer ServicePart Time Urdu Speaking Customer Service
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
Employment StatusFull-time employment with benefitsPart-time employment, usually no benefits
Work EnvironmentOffice or call center settingFlexible, remote, or part-time office
Required SkillsCustomer service, communication in Urdu, problem-solvingSame as full-time, but with flexible scheduling

Full Time Urdu Speaking Customer Service roles involve standard working hours, full employment benefits, and a consistent schedule, ideal for those seeking stability. Part Time roles offer flexibility with fewer hours, suitable for students or those balancing other commitments. Both roles require strong Urdu communication skills and customer service experience, but differ mainly in hours and benefits.

What cities are hiring for Full Time Urdu Speaking Customer Service jobs?

Cities with the most Full Time Urdu Speaking Customer Service job openings:

What are the most commonly searched types of Urdu Speaking Customer Service jobs?

The most popular types of Urdu Speaking Customer Service jobs are:

What states have the most Full Time Urdu Speaking Customer Service jobs?

States with the most job openings for Full Time Urdu Speaking Customer Service jobs include:

Full Time Urdu Speaking Customer Service jobs near you
Infographic showing various Full Time Urdu Speaking Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Hawaii - Japanese Speaking Customer Service Coordinator, Nippon Rent-a-Car

jtbamericas

Honolulu, HI

$17 - $22.50/hr

Full-time

Re-posted yesterday

Job description

 
 

Dayforce Code:  Hawaii-Coordinator-NRC 

Pay Range:  $17.00 to $22.50 hourly 

Nippon Rent A Car department (NRC) is responsible for the handling and processing rent-a-car reservations and agreements while delivering excellent customer service. 

PRIMARY RESPONSIBILITIES:  Provide customer service for rent-a-car reservations and walk-ins.  Explain rental policies and address any questions related to the services. 

Percentage

Time Spent

Essential Job Functions 

50%

Rental Service: 

  1. Handle customer inquiries such as availability and cost of vehicles. 
  1. Process rental of vehicle and any optional products. 
  1. Collect payment and complete required paperwork. 

30%

Problem Resolution: 

  1. Resolve minor problems and complaints, and assist with emergencies, as needed. 
  • Update management on incidents with tours such as accidents and long flight delays. 

20%

Reporting: 

  1. Perform basic revenue tracking and process marketing data for the daily report. 

Other Duties: Perform special projects and other miscellaneous duties as assigned by management. 

Minimum Qualification Requirements: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and Experience 

  • High school diploma; or equivalent combination of education and experience.
  • Possess more than one (1) year of experience in the travel industry or equivalent skills. 

Skills and Knowledge  

  • Bi-lingual language skills required to speak, read and write in both English and Japanese.
  • Possess knowledge of the tour industry, tour movements, and arrangements; possess understanding of Japanese culture and etiquette.
  • Possess working knowledge of basic computer systems, application programs such as Microsoft Office, email, and standard office equipment.
  • Able to plan, organize, and assign activities.
  • Possess valid Hawaii driver’s license with clean abstract. 

 

Working Conditions: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

Working Hours:  

  • Normal business hours: 7:00 am to 5:00 pm, Sunday – Saturday, including holidays, as needed 
  • Regular attendance is required for this position and you may be required to work after normal business hours and/or on weekends.  Overtime pay of time and a half for hours worked over 40 per week, with prior management approval.

 

 Working Environment:  

  • Air-conditioned office. 
  • Occasional travel required by car and/or foot.
  • Subject to varying weather conditions, up to and including, noise, pollution, dust, fumes and vehicle exhaust.

 

Equipment Used: 

  • General office equipment including phones, fax, copier, personal computer, scanner, etc.
  • Software includes the use of Windows operating system, MS Office. 

Physical and Mental Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Able to work independently to operate a location on own without supervision.
  • Able to work cooperatively with others and deal constructively with conflict.
  • Able to exercise self-control and handle stressful situations.
  • Able to work with alertness, attention to detail, and handle multiple tasks.
  • Able to process information quickly to assist staff in other areas.
  • Constant – vision, hearing;
  • Frequent – lifting less than 25 pounds, sitting, standing, eye-hand-foot coordination;
  • Occasional – pushing, pulling/carrying less than 25 pounds, walking, stair climbing, bending, crawling, kneeling, stooping, climbing, forward and overhead reaching, side bending, twisting, grasping, handling, finger dexterity;
  • Seldom – pulling 25 pounds to more than 50 pounds, lifting more than 50 pounds,running, crouching;
  • Not applicable – carrying more than 50 pounds. 

 

Communication Demands 

  • Constant – talking and written communication to co-workers, customers and outside trades persons and vendors, talking on the telephone, responding to written or verbal requests of co-workers, training/giving verbal instructions, receiving verbal and written instructions, writing/composing written language, reading;
  • Frequent – responding to written or verbal requests of vendors, visiting/working at different work sites.
  • Seldom – receiving training/giving verbal instructions;
  • Not applicable – supervising others. 

***

 

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