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Full Time Telecommunications Relay Service Jobs in Ohio

Monroe Mechanical, Inc.

Service Coordinator

Monroe, OH · On-site

$18.75 - $23.75/hr

Relay work orders, messages, or information to or from technicians or customers. * Communicate with ... Applicants must be currently authorized to work in the United States on a full-time basis. This ...

ViaPath Technologies

Telecom Technician

Marion, OH · On-site

... for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team ... Eligible full-time employees have access to a comprehensive benefits package that includes:

ViaPath Technologies

Telecom Technician

Marion, OH · On-site

... for a Telecommunication Technician 3 (Site Admin Technician 3) to join the Field Services team ... Eligible full-time employees have access to a comprehensive benefits package that includes:

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All JobsTelecommunications Relay Service JobsFull Time Telecommunications Relay Service JobsFull Time Telecommunications Relay Service Jobs in Ohio

Full Time Telecommunications Relay Service information

What is the difference between Full Time Telecommunications Relay Service vs Part Time Telecommunications Relay Service?

AspectFull Time Telecommunications Relay ServicePart Time Telecommunications Relay Service
CredentialsTypically requires certification in relay services and communication technologySame certifications as full time, but may not require advanced training
Work EnvironmentFull-time, office or remote-based, with consistent hoursPart-time, flexible hours, often project-based or shift work
Employer & Industry UsageUsed by relay service providers, government agencies, and telecom companiesSame industry, often for supplemental income or specific projects
Search & Comparison IntentInterested in full-time career opportunities in relay servicesLooking for part-time or flexible relay service roles

Full Time Telecommunications Relay Service roles involve consistent hours, full certification requirements, and are typically employed by major relay service providers or telecom companies. Part Time roles offer flexibility, may require similar certifications, but are suitable for those seeking supplemental income or flexible schedules within the same industry.

What are the most commonly searched types of Telecommunications Relay Service jobs in Ohio?

The most popular types of Telecommunications Relay Service jobs in Ohio are:

What are popular job titles related to Full Time Telecommunications Relay Service jobs in Ohio?

For Full Time Telecommunications Relay Service jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Full Time Telecommunications Relay Service jobs in Ohio look for?

The top searched job categories for Full Time Telecommunications Relay Service jobs in Ohio are:

Full Time Telecommunications Relay Service jobs near you
Infographic showing various Full Time Telecommunications Relay Service job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Service Coordinator

Monroe Mechanical, Inc.

Monroe, OH • On-site

$18.75 - $23.75/hr

Full-time

Posted 7 days ago

Key responsibilities

  • Serve as the initial point of contact for escalated issues and inform the manager.

  • Receive customer service calls, schedule or dispatch technicians, and relay work orders and information between technicians and customers.

  • Prepare and schedule daily work, track order status, coordinate tools and inventory, and monitor technician locations and utilization.

Job description

What we offer:
  • Work-life balance.
  • Career advancement opportunities.
  • A great manager and/or team.
  • A compelling work culture and company values.
  • A sense of purpose and employee appreciation.
  • Support & Stability & Technology
  • Training

Located in our Monroe, OH facility and reporting to the Business Operations Manager, the Service Coordinator will lead and direct the daily functions of the dispatch department. You will help with scheduling and dispatching technicians for service, maintenance, or emergency repairs outside the place of business and will act as a liaison between the customer and the company, making sure customer needs are met by creating a customer to client atmosphere in all interaction with internal and external customers.
Responsibilities:
  • Serve as the initial point of contact with escalated issues and inform manager.
  • Receive customer service calls and schedule or dispatch technicians to appropriate locations.
  • Relay work orders, messages, or information to or from technicians or customers.
  • Communicate with customers, coworkers, or supervising personnel to address questions, problems, or requests for service.
  • Communicate with the customer the status of service call and relay information to technician and service representatives as needed.
  • Prepare and schedule daily work and run schedules.
  • Receive and document customer purchase orders.
  • Track status of any orders and resolve problems.
  • Confirm time, check material, and submit for billing once matched to biller.
  • Monitor technician locations and utilization to coordinate service and schedules.
  • Record and enter records of customer requests, work or services performed.
  • Coordinate and determine tools and inventory needed for technician to complete service order.
  • Advise technicians and coworkers about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards if known.
  • Identify best itinerary based on customer and equipment knowledge.
  • Manage the unbilled hours report.
  • Submit tech hours for payroll processing.
  • Assist and train dispatchers.
  • Perform administrative activities, which may include returning parts for credit, assisting with labeling incoming equipment or parts for service and construction departments.
  • Other duties as assigned.

Qualifications:
  • High School Diploma (or GED or High School Equivalence Certificate).
  • 3+ years of dispatching experience.

Reasonable Accommodation
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so presents an undue hardship on the Company's business operations.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Employee understands the above job description and agrees to comply with and be subject to its conditions. Employee further agrees this job description does not alter his/her at-will employment status. Employee understands that the Company reserves the right to delegate, remove, expand or change any and all responsibilities. Employee acknowledges that he/she can fulfill the above duties with or without reasonable accommodation.
Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for employer visa sponsorship.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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