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Full Time Tech Support Jobs in Nebraska (NOW HIRING)

Position details Status Full-Time Shift Days FTE / Hours 0.9 /36 Schedule Mon: 830a - 7p Tue: Off ... Basic Life Support (BLS) -required. Experience : * 1+ years of experience as an MRI Technologist ...

Position details Status Full-Time Shift Days FTE / Hours 0.9 /36 Schedule Mon: 830a - 7p Tue: Off ... Basic Life Support (BLS) -required. Experience : * 1+ years of experience as an MRI Technologist ...

Position details Status Full-Time Shift Days FTE / Hours 0.9 /36 Schedule Mon: 830a - 7p Tue: Off ... Basic Life Support (BLS) -required. Experience : * 1+ years of experience as an MRI Technologist ...

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Full Time Tech Support information

What are full time tech support jobs?

Full time tech support jobs involve assisting customers or employees with technical issues related to hardware, software, or network systems. Professionals in these roles troubleshoot problems, provide guidance, and often work with ticketing systems to track and resolve issues. Full time positions typically require strong communication skills, patience, and a good understanding of relevant technologies. They may work in various settings, including IT departments, call centers, or remotely, and often have regular business hours, though some roles require evening or weekend shifts.

What are the key skills and qualifications needed to thrive as a Full Time Tech Support, and why are they important?

To thrive as a Full Time Tech Support, you need strong problem-solving abilities, technical knowledge of common operating systems and software, and typically at least a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts is important, and certifications like CompTIA A+ can be beneficial. Excellent communication, patience, and customer service skills help you effectively resolve user issues and build trust. These skills and qualities are essential for quickly diagnosing problems, ensuring user satisfaction, and maintaining smooth IT operations.

What is the difference between Full Time Tech Support vs Help Desk Technician?

AspectFull Time Tech SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, sometimes entry-level
Work EnvironmentOn-site or remote, supporting end-users or internal staffPrimarily help desk or call center setting, assisting users remotely
Employer & IndustryIT departments, tech companies, large organizationsIT service providers, corporate IT support, help desk services
Search & Comparison IntentPeople looking for full-time IT support rolesIndividuals comparing entry-level support roles

Full Time Tech Support and Help Desk Technician roles often require similar certifications and work in comparable environments. The main difference lies in scope: Full Time Tech Support may involve broader responsibilities, including on-site support, while Help Desk Technicians typically focus on remote assistance via phone or email. Both roles are essential in IT support structures and serve different organizational needs.

What are some common challenges faced by full-time tech support professionals, and how can they effectively manage these challenges?

Full-time tech support professionals often encounter challenges such as handling high volumes of requests, troubleshooting complex technical issues, and managing customer expectations. Staying organized and prioritizing tasks can help manage workload effectively. Continuous learning and collaboration with colleagues are also key to resolving unfamiliar problems quickly. Additionally, developing strong communication skills enables tech support staff to explain solutions clearly to users of varying technical backgrounds, making interactions smoother and more productive.
What are the most commonly searched types of Tech Support jobs in Nebraska? The most popular types of Tech Support jobs in Nebraska are:
Workstation Specialist I

Workstation Specialist I

University of Nebraska Medical Center

Omaha, NE • On-site, Remote

$23.55 - $35.33/hr

Full-time

Posted 16 days ago


University Of Nebraska Medical Center rating

8.5

Company rating: 8.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

48th of 1,003 rated hospitals


Job description

Requisition Details
GENERAL REQUISITION INFORMATION
EEO Statement:
UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.
Location
Omaha, NE
Requisition Number:
Staff_14751
Department
IT Workstation Support 50000709
Business Unit
Information Technology
Reg-Temp
Full-Time Regular
Work Schedule
Monday - Friday 8am - 5pm
Remote/Telecommuting
No remote/telecommuting opportunity
Position Summary
Provides basic level of workstation support to an assigned customer base which includes installing and troubleshooting workstation and peripheral hardware and software; customer training; workstation security administration; and documentation. This is a customer-oriented position and provides direct support for all desktop and endpoint related issues submitted by the enterprise.
Position Details
Additional Information
Posting Category
Operations
Working Title
Workstation Specialist I
Job Title
Workstation Support Associate L1
Salary Grade
IT13H
Appointment Type
C2 - REG OFF/SERV HRLY
Salary Range
$23.558 - $35.337/hourly
Job Requisition Begin Date
05/12/2026
Application Review Date
06/12/2026
Review Date Information:
Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required and Preferred Qualifications
Required Education:
Bachelor's degree or equivalent
If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)
IT Management/Administration or related Information Technology field.
(Will consider four years education/experience related to configuration, installation and support of workstation hardware and information technology support)
Required Experience
No Experience
If any experience is required, please specify what kind of experience:
(Will consider four years education/experience related to configuration, installation and support of workstation hardware and information technology support)
Required License
Yes
If yes, what is the required licensure/certification?
Valid driver's license.
Required Computer Applications:
Not Applicable
Required Other Computer Applications:
Microsoft Windows and Microsoft Office Suite
Required Additional Knowledge, Skills and Abilities:
Demonstrated strong interpersonal skills and communication skills; both oral and written required.
Preferred Education:
None Preferred
If any degree/training is preferred, please specify the type:
Preferred Experience:
Experience in an academic or healthcare environment, Active Directory common use cases, Endpoint Management Platforms (SCCM, Intune, Workspace One), workstation imaging processes, MDM solutions, O365 and cloud suite support functions
Preferred License:
No
If yes, what is the preferred licensure/certification?:
Preferred Computer Applications:
Preferred Other Computer Applications:
Preferred Additional Knowledge, Skills and Abilities:
Proficient and advanced knowledge of all other requirements and preferences for this position.
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https://unmc.peopleadmin.com/postings/98128

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