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Full Time Sap Help Desk Support Jobs in Cape Cod, MA

Join Fintech in Beverly, MA as a Technical Support Specialist and play a key role in delivering seamless IT support across the organization. In this hands-on role, you'll troubleshoot systems, manage ...

Join Fintech in Beverly, MA as a Technical Support Specialist and play a key role in delivering seamless IT support across the organization. In this hands-on role, you'll troubleshoot systems, manage ...

Help Desk Technician

Natick, MA · Hybrid

$29 - $44/hr

The Role: Help Desk Support This position is for a team member of the Help Desk Support group within the IT Department responsible for providing Help Desk support. The Help Desk group has ...

Help Desk Technician

Natick, MA · On-site

$29 - $44/hr

The Role: Help Desk Support This position is for a team member of the Help Desk Support group within the IT Department responsible for providing Help Desk support. The Help Desk group has ...

Help Desk Technician I (FT)

Westfield, MA · On-site

$21 - $28.25/hr

Information Technology Job Status: Full Time FLSA Status: Non-Exempt Grade: 8 Amount of Travel ... Support the achievement of Help Desk service level objectives and customer satisfaction. * Install ...

Mon-Fri, 9am-5pm, Rotating weekends Salary: $19.23 / hour As a Helpdesk Associate, you will work on the IT team to provide entry level help desk support directly to Vinfen end users and to critical ...

Help Desk Specialist Boston, MA - Onsite 3 days per week Role Summary: This position is a high ... This position will provide support to employees of the Firm's computer systems by analyzing and ...

Help Desk Specialist Boston, MA - Onsite 3 days per week Role Summary: This position is a high ... This position will provide support to employees of the Firm's computer systems by analyzing and ...

Help Desk Engineer Company Summary Triton Systems, Inc combines 30+ years of experience with ... We support Government and commercial markets by delivering advanced solutions across applications ...

Help Desk Engineer

Chelmsford, MA · On-site

$60K - $80K/yr

Help Desk EngineerCompany Summary Triton Systems, Inc combines 30+ years of experience with ... We support Government and commercial markets by delivering advanced solutions across applications ...

Help Desk Engineer

Chelmsford, MA · On-site

$60K - $80K/yr

Help Desk Engineer Company Summary Triton Systems, Inc combines 30+ years of experience with ... We support Government and commercial markets by delivering advanced solutions across applications ...

Help Desk Technician

Worcester, MA · On-site

$20 - $27/hr

The Help Desk Technician provides desktop and classroom support for all MCPHS technology systems ... Technical Support * Provide first-level support to end-users via phone, email, or in-person.

New

T. support to local and remote employees. Essential Job Functions: The ideal candidate will have a mix of support and customer service experience, strong analytical and problem-solving skills, and a ...

Help Desk Technician

Milton, MA · On-site

$60K - $80K/yr

... help desk environment. * Strong working knowledge of Windows 10/11, basic macOS support, and ... full-time basis without the need for employer support or sponsorship now or in the future.

Help Desk Technician

Milton, MA · On-site

$60K - $80K/yr

... help desk environment. * Strong working knowledge of Windows 10/11, basic macOS support, and ... full-time basis without the need for employer support or sponsorship now or in the future.

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Full Time Sap Help Desk Support information

See Cape Cod, MA salary details

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$35

How much do full time sap help desk support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for full time sap help desk support in Cape Cod, MA is $22.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Full Time Sap Help Desk Support vs SAP Support Analyst?

AspectFull Time Sap Help Desk SupportSAP Support Analyst
CertificationsBasic SAP user certifications, help desk certificationsAdvanced SAP certifications, BASIS or SAP Certified Support Professional
Work EnvironmentHelp desk, support center, remote or on-siteTechnical support, troubleshooting, often on-site or remote
Employer & Industry UsageIT support teams across various industries using SAPSpecialized SAP support teams within organizations or consulting firms

Full Time SAP Help Desk Support primarily handles user issues, basic troubleshooting, and general support tasks. SAP Support Analysts focus on more complex technical issues, system analysis, and advanced troubleshooting. While both roles require SAP knowledge, the Support Analyst role typically demands higher certifications and technical expertise.

What are popular job titles related to Full Time Sap Help Desk Support jobs in Cape Cod, MA?

For Full Time Sap Help Desk Support jobs in Cape Cod, MA, the most frequently searched job titles are:

What job categories do people searching Full Time Sap Help Desk Support jobs in Cape Cod, MA look for?

The top searched job categories for Full Time Sap Help Desk Support jobs in Cape Cod, MA are:

What cities near Cape Cod, MA are hiring for Full Time Sap Help Desk Support jobs?

Cities near Cape Cod, MA with the most Full Time Sap Help Desk Support job openings:

Help Desk Support

Fintech

Beverly, MA • On-site

$45K/yr

Full-time

Re-posted 5 days ago


Fintech rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

184th of 247 rated software companies


Job description

Join Fintech in Beverly, MA as a Technical Support Specialist and play a key role in delivering seamless IT support across the organization. In this hands-on role, you’ll troubleshoot systems, manage user accounts, and ensure employees have the tools they need to stay productive. This role is ideal for someone who thrives in a service-oriented environment, enjoys troubleshooting, and can effectively manage support requests while collaborating across teams. 
 

Essential Functions:

  • Provide technical assistance and support for incoming requests and issues related to computer systems, software, and hardware
  • Manage support requests in a ticketing system in a timely and effective manner, per defined policy and SLA
  • Create, configure, and maintain user accounts, email accounts, and related services
  • Procure, configure, and deploy, IT equipment and peripherals
  • Manage inventory of physical equipment, software, and software licenses
  • Create and maintain process documentation related to job responsibilities
  • Effectively communicate within department and cross-functionally, as appropriate
  • Identify and escalate concerns to the manager
  • Provide manager with report(s) on status of support activities, follow-up, and adherence to goals
  • Participates in meetings and is dependable as a resource on assigned projects
  • Other responsibilities as assigned

 

Qualifications:

  • Required
    • Working knowledge of Active Directory, Entra ID, Office 365, Exchange Online, Microsoft Intune, SMB file shares, and Windows 11
    • Working knowledge of PC hardware and peripherals including but not limited to: computers, printers, scanners, & mobile devices (iOS, Android)
    • Working knowledge of client PC connectivity: Wireless, Ethernet, TCP/IP, & VPN
    • Excellent customer service and troubleshooting skills
    • Effective written and oral communication skills
    • Ability to communicate technical information, oral and written, to both technical and non-technical recipients
    • Ability to self-manage time and workloads, work independently, and work as a team member
  • Desired, but not required
    • Degree in MIS, Computer Science, or related technical degrees are not required, but are a plus.
    • Certification from Cisco, CompTIA, Microsoft, VMware, or similar
    • PowerShell scripting
    • Experience configuring, maintaining, and troubleshooting Microsoft Autopilot and Intune environments, including but not limited to: device & user configuration, device & user profiles, application packaging
    • Familiarity with on-premise and Microsoft Entra networking in an enterprise environment
    • Familiarity with Atlassian Jira ITSM & Microsoft DevOps
    • Familiarity with Mimecast
    • Familiarity with antimalware solutions, such as Arctic Wolf, CrowdStrike, Defender for Endpoint, & Trend Micro WFBS
  • Salary Requirement
    • $45,000-$ 55,000
  • About Fintech:

    For over 35 years, Fintech LLC has redefined how over 1.1 million B2B relationships buy and sell goods and services in the retail, hospitality, and alcohol industries. This integrated platform centralizes invoice data and payments, POS and delivery data, product and cost compliance, price book management, and industry market data using AI, seamless integration capabilities, and proprietary automation technology.

    Fintech is a Drug-Free Workplace. Fintech is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Fintech’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. 


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