RequirementsRequired Qualifications- High school diploma or GED
- Basic computer and typing skills
- Minimum 1 year of customer service experience
- Strong attention to detail and accuracy
- Excellent listening and comprehension skills
- Ability to multitask in a fast-paced environment
- Background and reference check required
Preferred Qualifications- Associate's degree
- Previous high-volume inbound call center experience
- Healthcare or medical-related experience
Home Office Requirements - Reliable high-speed internet connection
- Dedicated, private workspace free from distractions
- Ability to maintain a secure, confidential workspace
Why Join AccessNurse?- 100 % Remote work (company equipment provided)
- Medical, dental, vision (after 30 days for FT)
- 401(k) with potential match
- Career growth opportunities
- $500 referral bonus (uncapped)
Pay- Base Pay is $17/hour
- +$1/hr shift differentials for evenings (3pm-11pm Mon-Thurs)
- +$3/hr shift differentials weekends
- +$1/hr for Bilingual English/Spanish speakers
External Job Description and ResponsibilitiesAccessNurse is the premier provider of medical call center solutions, including 24/7 telephone nurse triage, and answering services. In business since 1996, AccessNurse serves more than 20,000 clinicians and practices, along with healthcare systems, health plans and Federally Qualified Health Centers (FQHCs) across the country. AccessNurse is a TeamHealth Company.
What we offer- Full-time opportunities available (32 hours +).
- Base pay is $17.00 per hour.
- Additional pay incentives/shift differentials.
- Hiring for afternoons, evenings, and weekends.
- Remote work schedule.
- Computer equipment provided.
- Paid training provided.
- Benefits package (full time employees).
- Career growth opportunities.
- $500 Employee Referral Bonus with no cap.
OverviewThe
Patient Coordinator (PC) serves as the first point of contact for patient seeking emergency and non-emergency medical support from their provider.
Essential Duties and ResponsibilitiesIn this role, you will:
- Answer high-volume inbound calls from patients
- Provide compassionate, empathetic support using guided scripting
- Build trust and ensure a positive patient experience
- Accurately document patient information and needs
- Prepare detailed reports for nurse triage teams
REMOTE: TRAINING CLASS DATES - Monday, July 13, 2026 thru Friday July 17, 2026 9A-5P (EST)
- Monday, July 20, 2026 thru Friday, July 24, 2026 1P-9P (EST)
100% ATTENDANCE IS REQUIRED