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Full Time Remote Medical Call Center Jobs (NOW HIRING)

Netic

Be Seen First

Call Center Manager - Remote

San Francisco, CA · Remote

$20 - $26/hr

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands ... Experience managing remote/offshore teams * Full-time, aligned with ET hours Bonus if you've worked ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

Medix

Remote Call Center Representative

Pearland, TX · On-site +1

$15 - $16.80/hr

Healthcare Call Center Representative Fully Remote | Full-Time | Contract-to-Hire Employment Type: Contract-to-Hire (3-4 month contract through Medix) Pay Rate: $16.80/hour Start Dates: August 3rd & ...

AppleOne

Remote Call Center Representative

Avenel, NJ · Remote

$19/hr

Job Summary Our team is seeking reliable and professional Remote Call Center Representatives to ... medical, dental, vision, 401k and any statutory sick pay where required. We are committed to ...

RadNet

Remote Medical Scheduler

Port Saint Lucie, FL · On-site +1

$16/hr

Remote Scheduler As a Medical Scheduler, you'll be the first point of contact for patients ... Call Center or Medical Experience a plus! * An ability to work onsite when needed and work remotely ...

The Pennsylvania State University

$36K - $53K/yr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust ...

New

CVS Health

Sales Call Center Representative

New York, NY · Remote

$15 - $32.31/hr

Remote Role Description: This role is for a talented and competitive, full-time telemarketing Call ... The benefits for this position include medical, dental, and vision coverage, paid time off ...

CVS Health

Sales Call Center Representative

$15 - $32.31/hr

Remote Role Description: This role is for a talented and competitive, full-time telemarketing Call ... The benefits for this position include medical, dental, and vision coverage, paid time off ...

CVS Health

Sales Call Center Representative

Homer, AK · Remote

$15 - $32.31/hr

Remote Role Description: This role is for a talented and competitive, full-time telemarketing Call ... The benefits for this position include medical, dental, and vision coverage, paid time off ...

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Full Time Remote Medical Call Center information

What is a full time remote medical call center?

A full time remote medical call center job involves assisting patients, healthcare providers, or insurance representatives over the phone or through digital communication, all from a remote location such as your home. Duties typically include answering medical-related questions, scheduling appointments, verifying insurance, and providing information about treatments or medications. These positions require strong communication skills, confidentiality, and often some knowledge of medical terminology or healthcare systems. Working remotely allows for flexibility but also demands reliable internet and a quiet work environment.

What are the key skills and qualifications needed to thrive as a full time remote medical call center representative?

To thrive as a Full Time Remote Medical Call Center Representative, you need a background in healthcare or customer service, strong communication skills, and familiarity with medical terminology, often supported by a high school diploma or relevant certification. Proficiency with call center software, electronic health records (EHRs), and secure messaging systems is typically required. Excellent listening abilities, empathy, problem-solving skills, and the capacity to stay calm under pressure help individuals excel in this role. These skills ensure accurate information delivery, patient satisfaction, and efficient handling of sensitive healthcare inquiries remotely.

How do remote medical call center agents typically collaborate with healthcare providers and team members while working from home?

Remote medical call center agents frequently use secure communication platforms, such as HIPAA-compliant chat, video conferencing, and shared documentation systems, to coordinate with healthcare providers and fellow team members. Daily or weekly virtual meetings are common for case discussions, updates, and training. Although agents work independently, strong teamwork is essential for efficient patient triage, accurate information sharing, and handling urgent cases. Clear digital communication and a proactive approach are key to overcoming the challenges of remote collaboration in this healthcare setting.

What is the difference between Full Time Remote Medical Call Center vs Part Time Medical Call Center?

AspectFull Time Remote Medical Call CenterPart Time Medical Call Center
Work HoursTypically 35-40 hours per weekFewer hours, often under 20 hours per week
CertificationsUsually requires medical or customer service certificationsMay require similar certifications but less frequently
Work EnvironmentRemote, home-based setting with full-time scheduleRemote or on-site, flexible scheduling
Employer UsageCommon in healthcare providers and insurance companiesUsed by similar employers for flexible staffing

Full Time Remote Medical Call Center roles offer consistent hours and benefits, ideal for those seeking stable employment. Part Time roles provide flexibility for individuals balancing other commitments. Both roles require similar skills and certifications but differ mainly in hours and scheduling flexibility.

What cities are hiring for Full Time Remote Medical Call Center jobs?

Cities with the most Full Time Remote Medical Call Center job openings:

What are the most commonly searched types of Remote Medical Call Center jobs?

The most popular types of Remote Medical Call Center jobs are:

What states have the most Full Time Remote Medical Call Center jobs?

States with the most job openings for Full Time Remote Medical Call Center jobs include:

Full Time Remote Medical Call Center jobs near you

Call Center Manager - Remote

Netic

San Francisco, CA • Remote

$20 - $26/hr

Full-time

Posted 25 days ago

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Job description

We are Hiring!!
Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands — immediate start. We're looking for a hands-on leader with deep home services experience (HVAC, plumbing, electrical) and ServiceTitan know-how who loves coaching people and driving results. This role is for someone who can:

  • Lead, coach, and develop a remote team of booking reps/CSRs
  • Own staffing, scheduling, and daily coverage
  • Drive KPIs: booking rate, containment, and QA scores
  • Run the QA loop and handle escalations

Requirements:

  • Deep home services experience — HVAC, plumbing & electrical (required)
  • ServiceTitan experience (required)
  • 3+ years call center experience, with 1–2+ years managing
  • Proven leadership, coaching, and mentoring skills
  • Strong English communication
  • Experience managing remote/offshore teams
  • Full-time, aligned with ET hours

Bonus if you've worked with multi-location brands, AI voice agents, or memberships/warranties.

If you're a strong leader who knows home services inside and out and can get up to speed fast, we'd love to hear from you. Apply now!