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Full Time Remote Inbound Customer Service Jobs in Nevada

Liberty Mutual

Sales Representative, Inbound Remote

Reno, NV · On-site +1

$45K - $100K/yr

That means you sincerely care that our customers get exactly the quality products and services they ... Our Sales Representative, Inbound Remote position is available for candidates based in the states ...

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Full Time Remote Inbound Customer Service information

What is the difference between Full Time Remote Inbound Customer Service vs Full Time Remote Technical Support Specialist?

AspectFull Time Remote Inbound Customer ServiceFull Time Remote Technical Support Specialist
CredentialsCustomer service certification, high school diplomaTechnical certifications, relevant technical knowledge
Work EnvironmentCall centers, customer service platformsTechnical tools, remote troubleshooting software
Employer & IndustryRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service roles, inbound support jobsTechnical support roles, troubleshooting jobs

Full Time Remote Inbound Customer Service focuses on assisting customers with inquiries, orders, and general support, often requiring strong communication skills. Full Time Remote Technical Support Specialist involves resolving technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs and require distinct skill sets.

What are the most commonly searched types of Remote Inbound Customer Service jobs in Nevada? The most popular types of Remote Inbound Customer Service jobs in Nevada are:
What cities in Nevada are hiring for Full Time Remote Inbound Customer Service jobs? Cities in Nevada with the most Full Time Remote Inbound Customer Service job openings:
Full Time Remote Inbound Customer Service jobs near you
Infographic showing various Full Time Remote Inbound Customer Service job openings in Nevada as of May 2026, with employment types broken down into 76% Full Time, 18% Part Time, and 6% Contract. Highlights an 35% In-person, and 65% Remote job distribution.

Bilingual Customer Support Specialist (English/French-Canadian)

Resolv.Global

Las Vegas, NV • Remote

$13/hr

Full-time

Posted 10 days ago

Job description

We are seeking a bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phone, email, and chat channels.

This is a fully remote opportunity for candidates with excellent communication skills, strong customer service experience, and authentic French-Canadian fluency, including familiarity with Quebecois expressions and conversational dialect.

The ideal candidate is professional, personable, detail-oriented, and comfortable handling customer interactions across multiple communication channels in a fast-paced environment.


Key Responsibilities

  • Handle inbound customer support inquiries via phone, email, and live chat
  • Assist customers with warranty claims and general product or service inquiries
  • Provide clear, professional, and empathetic customer support in both English and French
  • Accurately document customer interactions and case updates
  • Troubleshoot customer concerns and escalate issues when necessary
  • Maintain strong service quality and response standards
  • Collaborate with internal teams to ensure smooth customer experiences


Compensation:

  • $13 USD p/hour paid weekly


Technical Requirements (Essential)

To be considered, candidates must meet all technical requirements below:

  • Windows 11 PC (Mac not supported)
  • 12–16 GB RAM
  • Dual monitors
  • Webcam
  • Fibre internet with a wired connection
  • Backup power solution
  • Microsoft Teams / Office 365


Applications that do not meet the minimum technical requirements may not move forward in the process.


Hiring Process

Our hiring process includes multiple stages to ensure the right fit for both the role and the client environment.

The process includes:

  1. Resume review
  2. Prescreen questionnaire
  3. One-way video interview
  4. Second interview
  5. Client interview


Please note:

Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process.


Requirements

Requirements

  • Native or near-native fluency in English and French-Canadian
  • Strong preference for candidates with an authentic Quebecois dialect
  • Previous customer service or customer support experience required
  • Experience handling phone, email, and chat support preferred
  • Excellent verbal and written communication skills
  • Strong listening and problem-solving abilities
  • Comfortable working independently in a remote environment
  • Reliable high-speed internet connection and professional remote work setup
  • Ability to multitask and manage multiple customer interactions efficiently


Preferred Qualifications

  • Experience with warranty claims or product support
  • Experience working with North American customers
  • Call center or contact center experience
  • CRM or ticketing system experience

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