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Overnight Remote Inbound Customer Service Jobs in Nevada

Remote Customer Service Agent

Reno, NV ยท Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Sparks, NV ยท Remote

$15.75 - $21.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Las Vegas, NV ยท Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

North Las Vegas, NV ยท Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Henderson, NV ยท Remote

$14.50 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Remote Customer Service Agent

Carson City, NV ยท Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...

Sales Representative, Inbound Remote

Reno, NV ยท On-site +1

$45K - $100K/yr

That means you sincerely care that our customers get exactly the quality products and services they ... Our Sales Representative, Inbound Remote position is available for candidates based in the states ...

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Overnight Remote Inbound Customer Service information

What is the difference between Overnight Remote Inbound Customer Service vs Overnight Remote Inbound Call Center Representative?

AspectOvernight Remote Inbound Customer ServiceOvernight Remote Inbound Call Center Representative
Primary RoleHandling customer inquiries, providing support, resolving issuesAnswering calls, assisting customers, processing transactions
Work EnvironmentRemote, home-based, computer and phone setupRemote, home-based, computer and phone setup
Required SkillsCommunication, problem-solving, product knowledgeCommunication, sales skills, product knowledge
Common CertificationsCustomer service certification often preferredCustomer service certification often preferred

Both roles involve remote, overnight work handling customer interactions. The main difference is that Customer Service focuses on support and issue resolution, while Call Center Representatives often handle inbound calls related to sales or transactions. Both positions require similar skills and certifications, making them closely related but distinct in their primary functions.

What are the most commonly searched types of Remote Inbound Customer Service jobs in Nevada? The most popular types of Remote Inbound Customer Service jobs in Nevada are:
What cities in Nevada are hiring for Overnight Remote Inbound Customer Service jobs? Cities in Nevada with the most Overnight Remote Inbound Customer Service job openings:

Bilingual Customer Support Specialist (English/French-Canadian)

Resolv.Global

Las Vegas, NV โ€ข Remote

$13/hr

Full-time

Posted 12 days ago


Job description

We are seeking a bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phone, email, and chat channels.

This is a fully remote opportunity for candidates with excellent communication skills, strong customer service experience, and authentic French-Canadian fluency, including familiarity with Quebecois expressions and conversational dialect.

The ideal candidate is professional, personable, detail-oriented, and comfortable handling customer interactions across multiple communication channels in a fast-paced environment.


Key Responsibilities

  • Handle inbound customer support inquiries via phone, email, and live chat
  • Assist customers with warranty claims and general product or service inquiries
  • Provide clear, professional, and empathetic customer support in both English and French
  • Accurately document customer interactions and case updates
  • Troubleshoot customer concerns and escalate issues when necessary
  • Maintain strong service quality and response standards
  • Collaborate with internal teams to ensure smooth customer experiences


Compensation:

  • $13 USD p/hour paid weekly


Technical Requirements (Essential)

To be considered, candidates must meet all technical requirements below:

  • Windows 11 PC (Mac not supported)
  • 12โ€“16 GB RAM
  • Dual monitors
  • Webcam
  • Fibre internet with a wired connection
  • Backup power solution
  • Microsoft Teams / Office 365


Applications that do not meet the minimum technical requirements may not move forward in the process.


Hiring Process

Our hiring process includes multiple stages to ensure the right fit for both the role and the client environment.

The process includes:

  1. Resume review
  2. Prescreen questionnaire
  3. One-way video interview
  4. Second interview
  5. Client interview


Please note:

Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process.


Requirements

Requirements

  • Native or near-native fluency in English and French-Canadian
  • Strong preference for candidates with an authentic Quebecois dialect
  • Previous customer service or customer support experience required
  • Experience handling phone, email, and chat support preferred
  • Excellent verbal and written communication skills
  • Strong listening and problem-solving abilities
  • Comfortable working independently in a remote environment
  • Reliable high-speed internet connection and professional remote work setup
  • Ability to multitask and manage multiple customer interactions efficiently


Preferred Qualifications

  • Experience with warranty claims or product support
  • Experience working with North American customers
  • Call center or contact center experience
  • CRM or ticketing system experience