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Full Time Remote Email Customer Service Jobs in Oregon

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Experience working in systems (i.e. CRM, ERP, Sales Forecasting). * Ability to manage multiple ... Preferred: * Experience selling Revenue Cycle and/or PM/EMR products and services. Travel:

$1.8K - $3.5K/wk

Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly Job Type: Full-Time | Remote (U.S ... Deliver excellent customer service to carriers and clients * Collaborate with a professional ...

$1.8K - $3.5K/wk

Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly Job Type: Full-Time | Remote (U.S ... Deliver excellent customer service to carriers and clients * Collaborate with a professional ...

Staff Engineer - Full Time - Remote

OR · On-site +1

$121K - $161K/yr

Remote: Team members who live within the U.S. but are not local within a commutable distance from ... Improve architectural consistency through reusable patterns and shared services. * Partner with ...

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Full Time Remote Email Customer Service information

What is the difference between Full Time Remote Email Customer Service vs Full Time Remote Live Chat Customer Support?

AspectFull Time Remote Email Customer ServiceFull Time Remote Live Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentPrimarily written communication via emailReal-time written communication via live chat
Industry UsageCommon across retail, tech, healthcare sectorsPopular in tech, e-commerce, and SaaS industries
Search & Comparison IntentOften searched for job roles involving email communicationOften searched for roles involving live chat support

Both roles involve remote customer support with similar credentials, but email customer service focuses on written email communication, while live chat support involves real-time chat interactions. Your choice depends on whether you prefer asynchronous or real-time communication with customers.

What are the most commonly searched types of Remote Email Customer Service jobs in Oregon?

The most popular types of Remote Email Customer Service jobs in Oregon are:

What cities in Oregon are hiring for Full Time Remote Email Customer Service jobs?

Cities in Oregon with the most Full Time Remote Email Customer Service job openings:

Remote Customer Service Specialist

ForgeFit

Portland, OR • On-site, Remote

$18 - $23.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.