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Full Time Remote Customer Support Representative Jobs in Peru, IL

CSAA

Business Solutions Analyst III - Remote

Ohio, IL · Remote

$41.25 - $57/hr

Support stake-holder engagement efforts (e.g., interviews, workshops) to elicit business and data ... e., customer journeys, business context diagram, process flows, use case model, conceptual data ...

Autodesk

AEC Customer Success Manager, US

Ohio, IL · On-site +1

To help ensure this happens, Autodesk provides open access to its professional tools and supporting ... This is a hybrid role with a combination of remote and occasional onsite work. Responsibilities

Motorola

Field Service Engineer - US Remote

Ohio, IL · Remote

$80K - $88K/yr

... customers. Responsibilities: * Install and support WatchGuard Video applications at Client site ... The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ...

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Full Time Remote Customer Support Representative information

See Peru, IL salary details

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How much do full time remote customer support representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for full time remote customer support representative in Peru, IL is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Customer Support Representative vs Full Time Remote Technical Support Specialist?

AspectFull Time Remote Customer Support RepresentativeFull Time Remote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentHome office, customer interaction via phone, chat, emailHome office, technical issue resolution, often more specialized tools
Employer & Industry UsageCustomer service departments across various industriesIT, tech companies, software providers
Search & Comparison IntentUnderstanding roles, applying for customer support jobsTechnical troubleshooting, specialized support roles

While both roles are remote and involve assisting clients, the Customer Support Representative focuses on general customer inquiries and service, whereas the Technical Support Specialist handles technical issues requiring specific technical skills and certifications. Your choice depends on your technical expertise and career focus.

What are popular job titles related to Full Time Remote Customer Support Representative jobs in Peru, IL? For Full Time Remote Customer Support Representative jobs in Peru, IL, the most frequently searched job titles are:
What job categories do people searching Full Time Remote Customer Support Representative jobs in Peru, IL look for? The top searched job categories for Full Time Remote Customer Support Representative jobs in Peru, IL are:
What cities near Peru, IL are hiring for Full Time Remote Customer Support Representative jobs? Cities near Peru, IL with the most Full Time Remote Customer Support Representative job openings:
Full Time Remote Customer Support Representative jobs near you

US-Based Account Manager (Remote)

BA Global Talent

Ohio, IL • Remote

Full-time

Posted 16 days ago

Job description

BA Global Talent is seeking a qualified professional to join a dynamic team in the role of Account Manager. In this position, you'll bridge the communication between a client and the business. As the primary point of contact (POC) with assigned customers, translate customer requirements for PM to create new projects or tasks for implementation. You should be a motivated individual looking to grow in the marketing industry, have a passion for helping others and a drive to provide exceptional customer service.
Role Objectives:
• Forecasting and monitoring account metrics for each client.
• Preparing account reports when appropriate or requested by the client.
• Collaborating with the PM to meet client goals and objectives.
• Act as the main point of contact in all matters relating to client concerns and needs.
• Ensuring timely and accurate delivery to meet client expectations and aims.
Responsibilities:
• Serve as the lead point of contact for all customer account management matters, such as scoping, understanding and communicating change orders.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Work with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement.
• Utilize HubSpot for project management and client communication.
• Prepare status reports on all on-going projects.
• Work in an agile environment and continuously reviews needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
• Assist with challenging client requests or issue escalations as needed.
• Approve monthly client reports for billing purposes.
• Build and maintain strong, long-lasting client relationships.
• Identify areas of improvement or adjustment related to Marketing services.
• Identify and develop new business with existing clients.
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
Requirements:
• Native English speaker required.
• 2-3 years of experience in Project/Account Management.
• Hands-on experience with HubSpot.
• Experience in an advertising or marketing agency is a big plus.
• Excellent communication and interpersonal skills.
• Organizational ability and attention to detail in order to manage multiple accounts successfully at the same time.
• Time management skills to transition between accounts easily.
• Excellent listening, negotiation and presentation abilities.
• Recommended HubSpot certifications: Guided Client Onboarding, Delivering Client Success, Platform Consulting.
• Established background in launching software or services in partnership with engineering teams, as well as a high degree of proficiency in prototyping and iterative development.
Schedule:
Remote Full-time, 9-6 PST, Mountain time, or CST.
BA Global Talent is a young, fast-growing company that strives to provide high-quality remote and US-based workers to US clients. BA was founded by a lawyer and a business administrator who harnessed their expertise and relevant local experiences to ensure that demanding employers can find high-quality, remote workers to help their businesses grow.

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