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Full Time Remote Customer Service Rep Jobs in Riverside, CA

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Full Time Remote Customer Service Rep information

See Riverside, CA salary details

$10

$19

$28

How much do full time remote customer service rep jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for full time remote customer service rep in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Customer Service Rep vs Part Time Remote Customer Service Rep?

AspectFull Time Remote Customer Service RepPart Time Remote Customer Service Rep
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; often entry-level
Work EnvironmentHome office setup, remote communication toolsHome office, flexible schedule
Employer UsageCommon in customer service departments across industriesUsed by companies offering flexible or part-time roles

Full Time Remote Customer Service Reps work standard hours and often receive full benefits, while Part Time Remote Customer Service Reps have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for individuals seeking remote customer service opportunities with different time commitments.

What are the key skills and qualifications needed to thrive as a Full Time Remote Customer Service Representative, and why are they important?

To thrive as a Full Time Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and ticketing systems is often required. Outstanding patience, emotional intelligence, and self-motivation help individuals excel when working remotely and interacting with diverse customers. These skills and qualities ensure efficient issue resolution, customer satisfaction, and productivity in a virtual work environment.

What does a Full Time Remote Customer Service Rep do?

A Full Time Remote Customer Service Representative assists customers with inquiries, issues, or orders via phone, email, chat, or other digital platforms, all while working from home. Their responsibilities include resolving complaints, providing product or service information, processing transactions, and ensuring a positive customer experience. They often work set hours and are expected to maintain professionalism and effective communication skills, similar to in-office roles but with the flexibility of a remote environment.

What are some common challenges faced by full-time remote customer service representatives, and how can they be managed?

Full-time remote customer service representatives often encounter challenges such as maintaining consistent communication with their team, managing time effectively without in-person supervision, and handling customer inquiries in a home environment that may present distractions. To address these, many companies provide regular virtual team meetings, access to communication tools like chat and video calls, and structured schedules to help reps stay organized. Additionally, setting up a dedicated workspace and following best practices for remote work can greatly improve productivity and job satisfaction.
What are the most commonly searched types of Remote Customer Service Rep jobs in Riverside, CA? The most popular types of Remote Customer Service Rep jobs in Riverside, CA are:
What are popular job titles related to Full Time Remote Customer Service Rep jobs in Riverside, CA? For Full Time Remote Customer Service Rep jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Full Time Remote Customer Service Rep jobs in Riverside, CA look for? The top searched job categories for Full Time Remote Customer Service Rep jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Full Time Remote Customer Service Rep jobs? Cities near Riverside, CA with the most Full Time Remote Customer Service Rep job openings:
Full Time Remote Customer Service Rep jobs near you
Infographic showing various Full Time Remote Customer Service Rep job openings in Riverside, CA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Commercial Customer Service Representative (Licensed P&C)

Meyling Marin-Farmers Insurance Agency

Riverside, CA • Remote

$23 - $25/hr

Full-time

Retirement, PTO

Posted 9 days ago

Job description

Join a team that cares about our customers and you! Meyling Marin-Farmers Insurance Agency in Riverside, California, is looking for an experienced and committed individual to join our team as a Full-Time Commercial Customer Service Representative (Licensed P&C). In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will Handle policy changes, endorsements, certificate of insurance, renewals, Respond to billing inquiries and coverage questions. In addition you will Identify opportunities to cross-sell additional coverages to existing clients.


If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.


Benefits

Hourly Base Salary + Commission

Paid Time Off (PTO)

Retirement Plan

Work from Home

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities


Responsibilities
  • Issue and manage Certificates of Insurance (COIs) within same day of request
  • Handle policy changes, endorsements, and renewals within same day
  • Respond to billing inquiries and coverage questions
  • Maintain client files, documentation, and follow-up tasks
  • Provide day-to-day support to commercial clients
  • Identify opportunities to cross-sell additional coverages to existing clients



Requirements
  • Prior experience in commercial insurance (required)
  • Active Property & Casualty License (required)
  • Strong attention to detail and compliance
  • Ability to work in a fast-paced environment
  • Excellent communication and customer service skills
  • Organized and proactive mindset
  • Must register P&C license in California and Texas