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Full Time Remote Customer Service Rep Jobs in Rancho Cucamonga, CA

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

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All JobsCustomer Service Rep JobsFull Time Remote Customer Service Rep JobsFull Time Remote Customer Service Rep Jobs in Rancho Cucamonga, CA

Full Time Remote Customer Service Rep information

See Rancho Cucamonga, CA salary details

$10

$19

$27

How much do full time remote customer service rep jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for full time remote customer service rep in Rancho Cucamonga, CA is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Customer Service Rep vs Part Time Remote Customer Service Rep?

AspectFull Time Remote Customer Service RepPart Time Remote Customer Service Rep
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; often entry-level
Work EnvironmentHome office setup, remote communication toolsHome office, flexible schedule
Employer UsageCommon in customer service departments across industriesUsed by companies offering flexible or part-time roles

Full Time Remote Customer Service Reps work standard hours and often receive full benefits, while Part Time Remote Customer Service Reps have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for individuals seeking remote customer service opportunities with different time commitments.

What are the key skills and qualifications needed to thrive as a full time remote customer service rep, and why are they important?

To thrive as a Full Time Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and ticketing systems is often required. Outstanding patience, emotional intelligence, and self-motivation help individuals excel when working remotely and interacting with diverse customers. These skills and qualities ensure efficient issue resolution, customer satisfaction, and productivity in a virtual work environment.

What does a full time remote customer service rep do?

A Full Time Remote Customer Service Representative assists customers with inquiries, issues, or orders via phone, email, chat, or other digital platforms, all while working from home. Their responsibilities include resolving complaints, providing product or service information, processing transactions, and ensuring a positive customer experience. They often work set hours and are expected to maintain professionalism and effective communication skills, similar to in-office roles but with the flexibility of a remote environment.

What are some common challenges faced by full time remote customer service reps, and how can they be managed?

Full-time remote customer service representatives often encounter challenges such as maintaining consistent communication with their team, managing time effectively without in-person supervision, and handling customer inquiries in a home environment that may present distractions. To address these, many companies provide regular virtual team meetings, access to communication tools like chat and video calls, and structured schedules to help reps stay organized. Additionally, setting up a dedicated workspace and following best practices for remote work can greatly improve productivity and job satisfaction.
What are the most commonly searched types of Remote Customer Service Rep jobs in Rancho Cucamonga, CA? The most popular types of Remote Customer Service Rep jobs in Rancho Cucamonga, CA are:
What are popular job titles related to Full Time Remote Customer Service Rep jobs in Rancho Cucamonga, CA? For Full Time Remote Customer Service Rep jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:
What job categories do people searching Full Time Remote Customer Service Rep jobs in Rancho Cucamonga, CA look for? The top searched job categories for Full Time Remote Customer Service Rep jobs in Rancho Cucamonga, CA are:
What cities near Rancho Cucamonga, CA are hiring for Full Time Remote Customer Service Rep jobs? Cities near Rancho Cucamonga, CA with the most Full Time Remote Customer Service Rep job openings:
Full Time Remote Customer Service Rep jobs near you

Call Center Remote Customer Service Representative

Vimo

Ontario, CA • Remote

$19/hr

Full-time

Medical, Retirement, PTO

Posted 15 days ago

Job description

Description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. 

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. 

Full-time/Seasonal 

· $17.00/hr. plus performance incentives 

· $19.00/hr. Spanish Bilingual, plus performance incentives 

Requirements 

  • 18 years of age or older  

  • Complete Background check and drug test within 3 days  

  • Dedicated, private, and secure workspace 

  • Personal device with functioning camera required for the Training Period 

  • Committed to full attendance for paid 3-week Training period  

  • Minimum Internet Speed of 100 mb/s with ethernet 

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required 

  • NOT compatible with Mobile Internet Service Providers and/or Satellite.  

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders 
    (For example, T-Mobile is not compatible with our internal systems)

Qualifications

Essential Responsibilities  

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment  
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

Apply