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Full Time Remote Customer Service Rep Jobs in Nebraska

$1.8K - $3.5K/wk

Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly Job Type: Full-Time | Remote (U.S ... Deliver excellent customer service to carriers and clients * Collaborate with a professional ...

$17.75 - $20.87/hr

Location: This position is full-time (40 hours/week) Monday-Friday. This position is remote ... Please note that this range represents the pay range for this and other positions that fall into ...

New

$17.75 - $20.87/hr

Location: This position is full-time (40 hours/week) Monday-Friday. This position is remote ... Please note that this range represents the pay range for this and other positions that fall into ...

New

Actively engage customers through outbound phone calls, email, and virtual or inperson meetings ... Ability to work independently in a remote environment while maintaining strong team connectivity.

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

$15 - $20.50/hr

Build strong relationships by providing exceptional customer service before, during, and after enrollment. * Maintain accurate records using the company's CRM system. * Follow all company guidelines ...

$15.25 - $20.50/hr

Build strong relationships by providing exceptional customer service before, during, and after enrollment. * Maintain accurate records using the company's CRM system. * Follow all company guidelines ...

$16 - $21.75/hr

Build strong relationships by providing exceptional customer service before, during, and after enrollment. * Maintain accurate records using the company's CRM system. * Follow all company guidelines ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Showing results 41-60

Full Time Remote Customer Service Rep information

What is the difference between Full Time Remote Customer Service Rep vs Part Time Remote Customer Service Rep?

AspectFull Time Remote Customer Service RepPart Time Remote Customer Service Rep
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; often entry-level
Work EnvironmentHome office setup, remote communication toolsHome office, flexible schedule
Employer UsageCommon in customer service departments across industriesUsed by companies offering flexible or part-time roles

Full Time Remote Customer Service Reps work standard hours and often receive full benefits, while Part Time Remote Customer Service Reps have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for individuals seeking remote customer service opportunities with different time commitments.

What are the key skills and qualifications needed to thrive as a full time remote customer service rep, and why are they important?

To thrive as a Full Time Remote Customer Service Rep, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and ticketing systems is often required. Outstanding patience, emotional intelligence, and self-motivation help individuals excel when working remotely and interacting with diverse customers. These skills and qualities ensure efficient issue resolution, customer satisfaction, and productivity in a virtual work environment.

What does a full time remote customer service rep do?

A Full Time Remote Customer Service Representative assists customers with inquiries, issues, or orders via phone, email, chat, or other digital platforms, all while working from home. Their responsibilities include resolving complaints, providing product or service information, processing transactions, and ensuring a positive customer experience. They often work set hours and are expected to maintain professionalism and effective communication skills, similar to in-office roles but with the flexibility of a remote environment.

What are some common challenges faced by full time remote customer service reps, and how can they be managed?

Full-time remote customer service representatives often encounter challenges such as maintaining consistent communication with their team, managing time effectively without in-person supervision, and handling customer inquiries in a home environment that may present distractions. To address these, many companies provide regular virtual team meetings, access to communication tools like chat and video calls, and structured schedules to help reps stay organized. Additionally, setting up a dedicated workspace and following best practices for remote work can greatly improve productivity and job satisfaction.
What are the most commonly searched types of Remote Customer Service Rep jobs in Nebraska? The most popular types of Remote Customer Service Rep jobs in Nebraska are:
What are popular job titles related to Full Time Remote Customer Service Rep jobs in Nebraska? For Full Time Remote Customer Service Rep jobs in Nebraska, the most frequently searched job titles are:

Claims Initiation Representative

Lincoln Financial

Omaha, NE • Remote

$22.31/hr

Full-time

Medical, Retirement, PTO

Posted yesterday

New


Lincoln Financial rating

7.4

Company rating: 7.4 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

225th of 303 rated insurance


Job description

Alternate Locations: Charlotte, NC (North Carolina); Omaha, NE (Nebraska); Work from Home

 Work Arrangement:

Remote : Work at home employee residing outside of a commutable distance to an office location.

Relocation assistance:  is not available for this opportunity.

Requisition #: 76411

The Role at a Glance

We are excited to bring on a Telephonic Initiation Representative to join our claimant excellence team supporting Group Protection in a remote environment. ​

​Background Details:

The Claimant Excellence Team will provide you with several weeks of paid training, coaching and development to perform in this fast-paced environment.  ​

 ​As a Telephonic Initiation Representative, you will be responsible for answering claimants calls regarding disability and FMLA claims in a call center environment. You will be the first point in contact for the employee (member) and initiating claims or leaves to provide a positive customer experience during their specific challenge. As a member of the team, you will educate the customer on their claim or leave needs and advise of next steps in the process. This opportunity will provide insight into the world of group insurance administration while gaining new skills through a defined career pathing and development program. If this sounds like a role for you, please read on! ​

See the role in action!  Please click here to view a realistic job preview: Realistic Job Preview

What you'll be doing
  • Communicate with roughly 50-60 customers throughout the day, answering questions and initiating their claim through the utilization of multiple applications and platforms. ​
  • Provide education to the customer/employer regarding the product (primary products: FMLA and disability) while having a strong focus on attention to detail to ensure the claim/leave is taken and notated appropriately.  ​
  • Communicate effectively through email/phone with internal/external stakeholders in a customer centric and professional demeanor while recognizing what needs to be done to meet customers’ expectations and demonstrates flexibility/responsiveness to meet customer needs on routine work independently.  ​
  • Identifies, recommends and champions process improvements and organizational initiatives to positively influence the team and quality.  ​
  • Training Schedule: Monday – Friday 9:00am – 5:30pm EST 6 weeks (no time off during training).​
  • Regular Full Time Schedule: Must be available to work an 8 hour shift  Monday through Friday between the hours of 8:00am to 11:00pm EST.​
What we’re looking for

Must-have experience (Required): ​

  • High School Diploma or GED ​
  • 0-1+ years of administrative support, customer service and/or data entry that directly with the specific responsibilities for this position  ​
     Ability to communicate effectively (verbal/written) ​
    Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) ​

Must-have capabilities:​

  • Must have internet bandwidth of 12 Mbps (Megabits per second). Preferred bandwidth is 25 Mbps to perform at full capacity.   *To check internet speed, go to ‘Google’ and type in ‘Speed Test’ and simply select ‘Run Speed Test’. This will run for roughly 30 seconds. Once complete you will receive a display showing your internet bandwidth. ​
     ​

Nice-to have Experience (Preferred):   ​

  • Data entry and research experience in a fast-paced environment ​
  • Ability to maneuver through multiple systems as needed  
Application Deadline

What’s it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. 

What’s in it for you:

  • Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes

  • Leadership development and virtual training opportunities

  • PTO/parental leave

  • Competitive 401K and employee benefits

  • Free financial counseling, health coaching and employee assistance program

  • Tuition assistance program

  • Work arrangements that work for you

  • Effective productivity/technology tools and training

The pay range for this position is $22.31 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees.  In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual.  Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

About The Company

Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. 

With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. 

Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice. 

Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Follow us on Facebook, X, LinkedIn, Instagram, and YouTube. For the latest company news, visit our newsroom. 

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.  Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.

Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling (866) 922-6543.

This Employer Participates in E-Verify. See the E-Verify notices.

Este Empleador Participa en E-Verify. Ver el E-Verify avisos. 


What Lincoln Financial employees say

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Lincoln Financial logo

About Lincoln Financial

Sourced by ZipRecruiter

Lincoln Financial Group, a Fortune 200 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas - Life Insurance, Annuities, Retirement Plan Services and Group Protection - focus on supporting, preserving and enhancing over 17 million customer's lifestyles and retirement outcomes. Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $324 billion in end-of-period account values as of June 30, 2021. Ranked one of the Best Large Employers in America and Best Employers for Women by Forbes magazine as well as one of Newsweek's Most Responsible Companies, Lincoln Financial Group makes a serious investment in our employees' futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Radnor, PA, US

Year founded

1905