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Remote Telephone Operator Jobs in Nebraska (NOW HIRING)

Nexora Talent

Remote- Customer Experience Service

Omaha, NE · Remote

$15.25 - $20.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Axos Bank

Sr. Database Administrator

Omaha, NE · On-site +1

$120K - $145K/yr

San Diego, CA Irvine, CA Los Angeles, CA Centennial, CO Las Vegas, NV Remote or Hybrid is not ... operating standard office equipment such as computer keyboard and mouse, calculator, telephone ...

Ameritas

Rep, Customer Service - Retirement Plans

Lincoln, NE · On-site +1

$14 - $19/hr

This position is remote (USA) and does not require regular in-office presence. This position is responsible for supporting service delivery by using established knowledge of company products and ...

All JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Nebraska

Remote Telephone Operator information

See Nebraska salary details

$8

$17

$24

How much do remote telephone operator jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for remote telephone operator in Nebraska is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Nebraska? For Remote Telephone Operator jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Nebraska look for? The top searched job categories for Remote Telephone Operator jobs in Nebraska are:
What cities in Nebraska are hiring for Remote Telephone Operator jobs? Cities in Nebraska with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Nebraska as of June 2026, with employment types broken down into 52% Full Time, 45% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,419 per year, or $17 per hour.
Remote Interview Associate

Remote Interview Associate

Clinical Reference Laboratory, Inc.

Omaha, NE • On-site, Remote

$16 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Clinical Reference Laboratory rating

6.1

Company rating: 6.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

92nd of 103 rated laboratories

Job description

GENERAL STATEMENT OF RESPONSIBILITY: Complete insurance related interviews and applications via telephone. Interviews will include gathering medical, financial, and occupational and vocational histories. Review and edit information collected during the interview for quality assurance purposes. Make and receive telephone calls, logging call attempts, document information within orders as necessary, recording call results.
ESSENTIAL FUNCTIONS:
  • Accept assigned orders. Prioritize and collate new orders into current caseload by type of request and geographic region.
  • Contact applicants to conduct background interviews.
  • Update accurate status of orders regarding background information received.
  • Type information gathered into a computer-generated form.
  • Answer phone calls to give status regarding order requests, gather follow-up information and troubleshoot problems.
  • Submit completed orders.
  • Accurately document client responses to medical questions in scripted format.
  • Cross train on all tele-applications and inspections, if applicable.
  • Respond to the needs and requests of clients and management staff in a professional and expedient manner.
  • Read and follow departmental SOPs.
  • Must meet minimum requirements as outlined in Production/Incentive Plan.
  • Maintain service level agreements.
  • Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information.
  • Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.

Other duties as assigned.
JOB QUALIFICATIONS:
EDUCATION: High School Diploma or equivalent.
EXPERIENCE: 1 year of Customer Service or Call Center experience
SKILLS & ABILITIES:
  • Excellent verbal skills, including good voice quality, articulation and listening skills
  • Analysis and problem solving abilities
  • Detail oriented
  • Ability to handle multiple tasks
  • Good follow through and dependability
  • Ability to prioritize and work independently
  • Good written communication skills
  • Ability to interact with all levels within the organization
  • Must have good PC skills, including MS Office and Windows Environment
  • Ability to be at work and on time
  • Ability and judgment to interact and communicate appropriately with other employees, clients and management

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions.
This position requires the necessary physical attributes for office work such as:
  • Sitting for extended lengths of time
  • Close vision requirements due to computer work
  • Repetitive use of hands, fingers, wrists and elbows for operating a computer and telephone
  • Light lifting, up to 10 pounds

EQUIPMENT: Ability to operate a PC and communications equipment.
OTHER: Overtime as required to meet customer needs, to be determined daily. Frequent telephone use.
The employer shall, in its discretion, modify or adjust this position to meet the company's changing needs.
This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion.
  • denotes essential job function

An Equal Opportunity Employer
Pay Range: $16.00 - $29.00
Starting Pay Range: $16.00 - $20.00
Benefits for Full Time Employees:
  • Medical, Dental, Vision
  • Life/AD&D
  • Supplemental Life/AD&D
  • Section 125 FSA Plan
  • 401(k)
  • Short and Long-Term Disability
  • Paid Time Off
  • Holidays
  • Tuition Reimbursement

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