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Full Time Remote Content Reviewer Jobs (NOW HIRING)

... to review, reorganize, rewrite, and optimize content that supports critical public services. The ... This is a fully remote, full-time position. Location Preference: While this is a fully remote ...

Content Strategist

Baltimore, MD · Remote

$65K - $80K/yr

... to review, reorganize, rewrite, and optimize content that supports critical public services. The ... This is a fully remote, full-time position. Location Preference: While this is a fully remote ...

Job Type: Full-time; remote : The Senior Content Supervisor will: * Write press releases, blog ... Help edit/review all client social content * For those clients assigned to you, participate in ...

Salary range: * Full-time remote role with an annual salary of $70-$79K * Candidates must be U.S ... This position reports to the VP of Content and does not have direct reports. What You'll Do:

Content Writer / Copywriter Position Type: Full-Time, Remote Working Hours: U.S. client business ... Portfolio Review + Practical Task (e.g., draft a blog intro and ad copy for a sample product)

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Infographic showing various Full Time Remote Content Reviewer job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 75% Physical, 4% Hybrid, and 21% Remote job distribution.

Remote Content Research Manager ( Call Center)

Arlington, VA • Remote

TechOp Solutions International
IT Services • 51 - 200 employees

Full-time

Re-posted 11 days ago


Job description

TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and continuous improvement of customer support content, knowledge management resources, and content governance processes. This position oversees a team of content analysts while ensuring customer-facing information remains accurate, current, and easily accessible.

Duties:

·        Lead the research, development, organization, and maintenance of knowledge base content.

·         Supervise Content Research Analysts and assign daily work activities.

·          Review customer escalations and coordinate research efforts to resolve complex inquiries

·          Evaluate system enhancements and provide feedback on CRM, knowledge management, and customer service technologies.

·         Analyze customer trends and recommend improvements to content, workflows, and business processes.

·         Collaborate with subject matter experts to validate and improve customer-facing information.

·          Perform additional duties as assigned

Requirements

  • Bachelor's degree from an accredited institution.
  • Minimum six (6) years of experience in knowledge management, content development, customer support, or related operational environments.
  • Experience with CRM and knowledge management platforms preferred.
  • Excellent leadership, communication, organizational, and stakeholder management skills.
  • Must meet security eligibility requirements.

Benefits

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.