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Full Time Remote Chatbot Jobs (NOW HIRING)

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... improvements, chatbot content, search tuning, and knowledge base updates. * Support content ...

RIVA Solutions Inc.

Lead Web Developer

Reston, VA · On-site +1

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Experience with search technologies, AI/chatbot integration, Google Analytics/DAP, Tableau ...

RIVA Solutions Inc.

Lead Web Developer

Reston, VA · On-site +1

$125K/yr

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Experience with search technologies, AI/chatbot integration, Google Analytics/DAP, Tableau ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... improvements, chatbot content, search tuning, and knowledge base updates. * Support content ...

Spear AI

$128K - $154K/yr

Works with structured and unstructured data sources to ensure reliable data flow for chatbot ... Onsite / Remote / Flexible work arrangements or hybrid options (position dependent) * Relocation ...

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All JobsFull Time Remote Chatbot Jobs

Full Time Remote Chatbot information

See salary details

$77K

$138.2K

$190K

How much do full time remote chatbot jobs pay per year?

As of Jun 20, 2026, the average yearly pay for full time remote chatbot in the United States is $138,178.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,000.00 and $160,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Remote Chatbot vs Customer Support Agent?

AspectFull Time Remote ChatbotCustomer Support Agent
CredentialsBasic technical skills, understanding of AI and NLPCustomer service training, communication skills
Work EnvironmentRemote, AI-driven platforms, software toolsRemote or on-site, call centers, live chat systems
Industry UsageTech, e-commerce, finance, healthcareRetail, telecom, banking, service industries
Search & Comparison IntentAutomation, AI chatbots, remote chatbot jobsCustomer service roles, remote support jobs

Full Time Remote Chatbots focus on AI-driven customer interactions, requiring technical knowledge of NLP and automation tools. Customer Support Agents handle live customer interactions, emphasizing communication skills. Both roles can be remote but differ in technical complexity and interaction style.

What are the key skills and qualifications needed to thrive as a Full Time Remote Chatbot Specialist, and why are they important?

To thrive as a Full Time Remote Chatbot Specialist, you need a solid understanding of conversational AI, chatbot frameworks, and experience with customer service or UX design, often supported by relevant degrees or certifications. Familiarity with tools like Dialogflow, Microsoft Bot Framework, or Rasa, and experience working with APIs and analytics dashboards, are typically required. Strong problem-solving, clear written communication, and adaptability are essential soft skills for excelling in this role. These skills ensure the development and maintenance of effective, user-friendly chatbots that improve customer engagement and satisfaction.

What are some common challenges faced by full-time remote chatbot operators, and how can they be managed?

Full-time remote chatbot operators often encounter challenges such as maintaining consistent communication quality, managing high volumes of simultaneous conversations, and quickly adapting to updates in chatbot scripts or customer needs. To manage these, it's helpful to stay organized, utilize collaboration tools to communicate with team members, and regularly participate in training sessions. Building routines and setting clear boundaries between work and personal time can also improve productivity and reduce burnout in a remote environment.

What are Full Time Remote Chatbots?

Full time remote chatbots are artificial intelligence (AI) systems designed to handle customer service, support, or other communication tasks for businesses remotely. Unlike human agents, these chatbots operate online and can provide real-time responses to users 24/7, regardless of location. Companies often use them to automate answering common questions, process orders, or assist with troubleshooting. Full time remote chatbot roles may also refer to human positions focused on building, managing, or improving chatbot systems from a remote location.
What are the most commonly searched types of Remote Chatbot jobs? The most popular types of Remote Chatbot jobs are:
Full Time Remote Chatbot jobs near you
Infographic showing various Full Time Remote Chatbot job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 94% Full Time, 1% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $138,178 per year, or $66.4 per hour.
Web Content / UX Lead Strategist

Web Content / UX Lead Strategist

RIVA Solutions Inc.

Reston, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Position: Web Content / UX Lead Strategist 
Location: Hybrid or Remote 
Terms: Full Time 
Clearance: U.S. Citizenship Preferred; Ability to Obtain Public Trust 
Travel: 0–10% 
 
RESULTS. INNOVATION. VALUES. ACCOUNTABILITY. 
That’s RIVA. 
We’re a mission-driven IT services company and systems integrator supporting digital transformation and modernization for Federal government agencies. Since 2009, we’ve partnered with our customers to solve complex challenges through smart, practical innovation to deliver real outcomes where they matter most. Our teams are made up of industry-leading experts who are passionate about doing great work and making a difference. We don’t just develop solutions—we support efforts that strengthen communities and serve the public good. 
RIVA’s culture is built on four core values: Results, Innovation, Values, and Accountability (R.I.V.A.). They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work. By investing in our people and fostering a flexible, supportive environment, employees have the opportunity to grow their skills, contribute ideas, and make an impact from day one—all while supporting missions that matter. 
 
Position Overview 
RIVA Solutions is seeking a Web Content / UX Lead Strategist to provide strategic direction for Federal client digital experiences and content modernization initiatives. The ideal candidate will lead UX strategy, content organization, navigation, metadata, SEO, analytics-driven improvements, and usability testing efforts while collaborating closely with program offices, developers, content managers, accessibility testers, and Government stakeholders. This role is responsible for improving digital experiences across websites, microsites, landing pages, search experiences, data visualizations, and related web products. 
 
Core Responsibilities 
  • Lead UX strategy, content strategy, information architecture, navigation, taxonomy, metadata, and SEO recommendations for Federal client websites. 
  • Facilitate stakeholder meetings to gather business, content, design, accessibility, and user experience requirements for web initiatives. 
  • Develop wireframes, clickable prototypes, sitemaps, content models, navigation recommendations, content inventories, migration strategies, and design concepts. 
  • Guide content migration, consolidation, archiving, and reorganization activities to improve findability and reduce content duplication. 
  • Use analytics, DAP/Google Analytics, Voice of Customer feedback, search logs, public inquiry trends, and usability findings to recommend digital experience improvements. 
  • Lead or support usability studies, card sorts, heuristic reviews, stakeholder interviews, and usability analysis activities. 
  • Coordinate with developers to ensure UX designs are implemented accurately, responsively, accessibly, and consistently across platforms and devices. 
  • Partner with IR staff and content analysts to maintain taxonomy governance, content tagging standards, and search improvement processes. 
  • Support chatbot, AI search, related content, automated suggestions, and similar digital capabilities by identifying user questions, content gaps, and metadata improvements. 
  • Provide strategic guidance on content placement, microsite creation, visual design, plain language, content standards, and digital product roadmaps. 
  • Minimum Qualifications 
  • Demonstrated experience leading UX, content strategy, web design, information architecture, taxonomy, or digital communications efforts for public-facing websites. 
  • Experience creating wireframes, prototypes, sitemaps, content inventories, navigation models, requirements documents, and user-focused design artifacts. 
  • Strong understanding of plain language, metadata, SEO, analytics, content governance, and web content lifecycle management. 
  • Experience working with Drupal or comparable WCMS platforms and cross-functional teams of developers, content managers, testers, and stakeholders. 
  • Working knowledge of Section 508/WCAG, USWDS, responsive design, mobile-first design, and Federal web requirements. 
  • Ability to translate complex public health, research, or policy content into clear, user-centered digital experiences. 
 
Preferred Qualifications 
  • Experience with Google Analytics, Tag Manager, DAP, ForeSee, Voice of Customer tools, Tableau, search analytics, or chatbot governance. 
  • Experience with Axure, Figma, Adobe XD, Sketch, Visio, Miro, or comparable UX/design tools. 
  • Experience supporting Federal, Federal client, healthcare quality, public health, scientific dissemination, or research-focused web properties. 
  • Google Analytics certification, Certified ScrumMaster (CSM), UX certification, IA/taxonomy training, or comparable credential. 
 
Salary 
$120K 
 
RIVA Benefits 
  • Paid Time Off / Sick Leave 
  • Health, Dental, and Vision Coverage 
  • Life Insurance 
  • 401(k) Retirement Plan with Company Match 
  • HSA/FSA Spending Accounts 
  • Long- and Short-Term Disability 
  • Pet Insurance 
  • Wellness Program Initiatives 
  • RIVA Flex (Flexible Hours and Hybrid Support, where applicable) 
  • Additional Workplace Benefits 
 
Equal Opportunity Statement 
RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any protected class. 
If you need a reasonable accommodation to search for a job opening or to submit an online application, please email accommodations@rivasolutionsinc.com. Only messages left for this purpose will be returned.