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Full Time Remote Chat Support Jobs in Alberta (NOW HIRING)

Erm

Consultant, Aquatic Biologist

Calgary, AB · On-site +1

CA$73K - CA$94K/yr

... support sustainable development, and protect critical freshwater and marine ecosystems. Your ... This is a fulltime opportunity designed for someone who enjoys fieldwork, thrives in independent ...

ERM

Consultant, Aquatic Biologist

Calgary, AB · On-site +1

CA$73K - CA$94K/yr

... support sustainable development, and protect critical freshwater and marine ecosystems. Your ... This is a fulltime opportunity designed for someone who enjoys fieldwork, thrives in independent ...

True Environmental

Manager - Hydrogeology

Calgary, AB · On-site +1

CA$120K - CA$180K/yr

Remote - Regular-Full Time As the Supervisor - Hydrogeology, this role will be responsible for ... Study design and implementation of groundwater programs to support contaminant transport ...

Proof

Senior Full-Stack Developer (Canada)

Calgary, AB · Remote

CA$135K - CA$165K/yr

Compensation and Benefits * Full-time, salaried position * Salary range $135,000 - $165,000 CAD based on experience and location * Remote role from Canada * Flexible time off and holidays to support ...

International SOS

This is a full-time 8:30 am until 4:30 pm Monday to Friday position with flexibility required based ... This is a remote/hybrid role (depending upon the incumbent's location) based in Alberta with ...

Trycewell Partners Inc.

... support projects across Western Canada. This is a full time, project based position requiring ... Experience working in remote or project based environments is considered an asset * Post secondary ...

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All JobsChat Support JobsFull Time Remote Chat Support JobsFull Time Remote Chat Support Jobs in Alberta

Full Time Remote Chat Support information

What is a full time remote chat support?

A Full Time Remote Chat Support job involves assisting customers or clients via online chat platforms from a remote location, typically from home. Employees in this role handle inquiries, troubleshoot issues, and provide information or guidance regarding a company's products or services. The position usually requires strong written communication skills, problem-solving abilities, and familiarity with computer systems. Working full time means the employee works a standard number of hours per week, often with a set schedule. This role is popular for those seeking flexibility and the ability to work outside a traditional office setting.

What are the key skills and qualifications needed to thrive as a full time remote chat support?

To thrive as a Full Time Remote Chat Support specialist, you need strong written communication skills, fast and accurate typing, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing tools is typically required. Patience, empathy, and the ability to multitask under pressure are standout soft skills for this role. These competencies ensure efficient, high-quality customer service and help maintain customer satisfaction in a remote environment.

What are some common challenges faced by full time remote chat support, and how can they be managed?

Full-time remote chat support agents often face challenges such as maintaining focus during back-to-back conversations, managing high volumes of simultaneous chats, and ensuring clear communication without the benefit of face-to-face cues. To manage these challenges, it’s important to create a dedicated workspace, use productivity tools to organize tasks, and regularly review company resources and FAQs for accurate responses. Proactive communication with team members and supervisors also helps in sharing best practices and staying updated on product changes.

What cities in Alberta are hiring for Full Time Remote Chat Support jobs?

Cities in Alberta with the most Full Time Remote Chat Support job openings:

Full Time Remote Chat Support jobs near you

Data Specialist - 26327D

Enverus

Calgary, AB • Remote

Full-time

Medical, Dental, Vision, Life

Posted 8 days ago

Job description

Data Specialist

Why YOU want this position

At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.

We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy.

The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.

Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.

We are currently recruiting for a Data Specialist to join our organization; this is a remote position based in the Canada. The Data Specialist plays a critical role in ensuring highquality data ingestion, transformation, and configuration within the MineralSoft platform. This role requires strong analytical skills, attention to detail, and comfort working with AIenabled tools, structured data formats, and mineral management systems.

Performance Objectives

  • Data Extraction & Structuring: Extract data from clientprovided PDFs using AIdriven tools and other technical solutions, converting unstructured and semistructured content into clean, structured data files.
  • Data Transformation: Transform clientprovided or Enverusgenerated structured data files into MineralSoftcompatible upload formats, ensuring accuracy, consistency, and completeness across all transformed datasets.
  • Data Loading & System Configuration: Load, map, and configure datasets in MineralSoft, performing data validations and quality checks to ensure a successful ingestion process.
  • Querying & Reporting: Create and run report queries to extract data from MineralSoft for internal and client use, presenting outputs in clear, wellstructured formats.
  • Troubleshooting & Integration Management: Diagnose and resolve data integration issues between MineralSoft and EnergyLink, collaborating with technical and product teams to address systemlevel data concerns.

Competitive Candidate Profile

  • Proficiency with structured data formats (e.g., Excel, CSV, JSON).
  • Experience using AIbased document extraction tools and data processing technologies.
  • Familiarity with MineralSoft and EnergyLink platforms (preferred).
  • Strong understanding of data mapping, transformation, and validation processes.
  • Ability to assess data quality, identify discrepancies, and implement corrective actions.
  • Strong troubleshooting skills related to data integrations and system behavior.
  • High attention to detail and accuracy.
  • Strong organizational and timemanagement abilities.
  • Clear written and verbal communication skills.
  • Ability to collaborate with crossfunctional teams and manage multiple priorities
  • Bachelor's degree in Data Science, Information Systems, Business Analytics, Computer Science, or a related field (preferred).
  • Equivalent work experience will be considered in lieu of a degree.
  • 1-3 years of experience in data management, data analysis, or a similar technical role.
  • Experience working with mineral management systems, land data, or energy industry data (preferred).
  • Prior experience with data extraction tools, ETL processes, or system integrations is a plus.

Enverus offers comprehensive benefits to our employees to include:

  • Medical
  • Dental
  • Vision
  • Income Protection (disability, life/AD&D, critical illness, accident)
  • Employee Assistance Program (EAP)
  • Healthcare Spending Account (HSA), Commuter
  • Lifestyle & Wellbeing Program
  • Pet Insurance
Employment Type: Full-Time

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