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Full Time Remote Call Center Agent Jobs (NOW HIRING)

WellSky

Remote Call Center Agent

Fayetteville, NC · Remote

$15/hr

This is a remote, full-time position. Candidates must be able to work 40+ hours per week. * Candidates must reside in one of the following states: Georgia, Alabama, Tennessee, North Carolina ...

AnswerNet

Call Center Agent

$16/hr

Call Center Agent Work Hours: Open availability across all 7 days Pay: $16.00 Hourly Job Type: Full-time Position Summary : Provides high-level customer service solutions to all customers/clients ...

AnswerNet

Call Center Agent

$16/hr

Call Center Agent Work Hours: Open availability across all 7 days Pay: $16.00 Hourly Job Type: Full-time Position Summary : Provides high-level customer service solutions to all customers/clients ...

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Full Time Remote Call Center Agent information

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How much do full time remote call center agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for full time remote call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Call Center Agent vs Customer Service Representative?

AspectFull Time Remote Call Center AgentCustomer Service Representative
Work EnvironmentRemote, call center settingRemote or on-site, various industries
Required SkillsCommunication, problem-solving, computer skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, sometimes customer service trainingNone typically required, sometimes industry-specific training
Industry UsageCall centers, telecommunication companiesRetail, banking, tech support, healthcare

Both roles involve assisting customers, but Full Time Remote Call Center Agents primarily handle inbound or outbound calls in a call center environment, often with specific call metrics. Customer Service Representatives may work in various settings, including retail or healthcare, and handle a broader range of customer inquiries through calls, emails, or chats. The main difference lies in the focus on call center operations versus general customer service tasks.

What cities are hiring for Full Time Remote Call Center Agent jobs?

Cities with the most Full Time Remote Call Center Agent job openings:

What are the most commonly searched types of Remote Call Center Agent jobs?

The most popular types of Remote Call Center Agent jobs are:

What states have the most Full Time Remote Call Center Agent jobs?

States with the most job openings for Full Time Remote Call Center Agent jobs include:

Full Time Remote Call Center Agent jobs near you

Call Center Agent-REMOTE

Saint Petersburg, FL • Remote

Fa Solutions Llc
Education Programs Administration • 11 - 50 employees
Learn more about Fa Solutions Llcexternal

$15 - $16/hr

Full-time

Re-posted 22 days ago

Job description

 
General Description:

The FA Solutions Call Center Agent represents the client school to students and works to increase inquiries, convert applications and retain current students.  This position is a high touch, Inbound/Outbound phone solution with high expectations in providing an excellent student experience. The Call Center Agent exhibits superior customer service skills and professionalism throughout daily interactions and communications with students.  The Call Center Agent must demonstrate an ability to work independently as well as collaboratively with team members, administrators and staff.  

Primary Duties and Responsibilities:
  • Ability to work with firm deadline and use outstanding customer service to recruit and retain students.
  • Utilize phone and email to communicate with students timely highlighting the features and benefits of the client school.
  • Become familiar with recruitment activities, information sessions, orientations, registration events for the client school.
  • Occasionally assist students with course selection and registration.
  • Advise on financial aid status and next steps.
  • Understand the financial process flow including the student payment process
  • Work within several VPNs, financial and student information software systems, updating notes, documenting activities
  • Toggle between different emails and systems to gather information and provide status updates
  • Attend remote training sessions to receive updated information about new programs and services.
  • Ability to follow the expectation of treating fellow employees, students and the institution’s guests with professionalism.
  • Ability to follow directions and complete tasks accurately as well as accept supervisory input and constructive criticism.
  • Other Duties as assigned
Qualifications and Education Requirements:
  • Associate degree or 24 college credits and/or a minimum of 1 year of working in an educational environment, preferably in admissions, registration, financial aid, or student records; or 3 years of relevant experience. 
  • Strong computer system experience
Preferred Skills:
  • Recruiting, management, sales, and/or knowledge of higher education preferred
  • Must be able to demonstrate excellent written and oral communication skills
  • Goal oriented and intrinsically motivated with superior customer service and networking skills
  • Must maintain knowledge of Family Educational Rights and Privacy Act (FERPA) and commit to operating in compliance 
  • Ability to manage multiple accounts and document/place comments in the system
  • Ability to build relationships with students and determine the correct program fit for students’ career and personal goals