Medical Office Receptionist
Summary/Objective
We are seeking a reliable, organized, and detail-oriented Medical Office Receptionist to join our healthcare team. The ideal candidate will provide exceptional patient service while supporting daily administrative and clinical operations in a fast-paced medical office. This position is part-time (30 hours a week) and benefit-eligible. Minimum starting pay is $19.50 per hour, depending on prior experience. The daily hours for this position are M, T, Th, F, 8:15 AM-4:15 PM (no weekends or holidays).
Responsibilities
- Greet patients and visitors in a professional and courteous manner
- Schedule, confirm, and manage patient appointments
- Process patient referrals
- Upload, scan, fax, and shred patient documents while maintaining confidentiality and HIPAA compliance
- Prepare, clean, sanitize, and sterilize patient examination rooms between visits
- Restock patient rooms and clinical supplies as needed
- Maintain accurate patient records and update information in the electronic medical record (EMR) system
- Answer incoming phone calls, respond to patient inquiries, and route messages appropriately
- Assist providers and clinical staff with administrative and patient care support tasks
- Ensure a clean, organized, and welcoming office environment
Qualifications:
- High school diploma or equivalent required
- Previous medical office, receptionist, and /or healthcare experience preferred
- Bilingual in Spanish and English strongly preferred
- Strong computer skills, including experience with EMR systems and Microsoft Office
- Excellent communication, customer service, and organizational skills
- Ability to multitask and work efficiently in a busy healthcare setting
- Ability to maintain patient confidentiality and comply with HIPAA regulations
Benefits:
We offer a variety of benefits for full and part-time employees (specified below):
- Pay expected to start at a minimum of $19.50 per hour, depending on experience.
- Health Insurance, Dental, and Vision insurance (Full Time 30+ hours).
- Free On-site clinic.
- 401(k) with Company Match
- Short-Term and Long-Term Disability (Full Time 30+ hours)
- Life Insurance (Full Time 30+ hours)
- Profit Sharing and Performance Bonus Programs
- Paid Time Off (Full Time 30+ hours)
- Support for Continuing Education (Full Time 30+ hours)
- Professional and supportive work environment
- Opportunities for growth and development
#IND2
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.