The Benefits Assistant will perform clerical and data entry duties in support of Benefits Department staff; file and distribute a variety of documents; coordinate telephone calls and respond to requests for information; and provide general support and assistance to assigned supervisor.
ESSENTIAL DUTIES / RESPONSIBILITIES:
1. Data entry of retiree forms into the pension administration system, to include change of address, name changes, direct deposit changes, federal tax withholding changes, and answering inquiries related to these forms.
2. Responsible for archiving and shredding of documents.
3. Research and verify archived contribution refund payments upon request.
4. Preparation of member contribution letters after verification of information.
5. File/Archive documents, reports, and correspondence for Benefits team; maintain records and databases as necessary.
6. Provide staff assistance in planning member meetings and activities; arrange meeting locations; distribute meeting notices, agendas, and information; procure audio-visual equipment and ensure proper setup.
7. Operate a variety of office equipment, including telephones, computers, mail meter, copy machines, and facsimile machines.
8. Assist the Benefits Specialist with filing and processing of new retiree folders.
9. Serve as backup to the front desk receptionist if needed.
10. Other related duties as assigned.
Education, Formal Training or Experience: Any combination of experience and training that would likely provide the required knowledge and ability to qualify.
- Education: Equivalent to the completion of twelfth grade.
- Experience: Two (2) years of increasingly responsible office experience.
Learn more about this job at www.fwretirement.org/about_us/job_opportunities/index.php.
FWERF is an equal opportunity employer and does not discriminate in employment opportunities or practices on the basis of any characteristic protected by federal law. Please note that FWERF does not sponsor visas. We are committed to a recruitment process that is accessible. If you require reasonable accommodation during the recruitment process, please indicate this in your application.
FWERF is a defined benefit public pension plan created for the exclusive purpose of providing retirement benefits to full-time City of Fort Worth employees, including general employees, police officers and firefighters.