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... Full-Time Sales Lead for our NEW retail store at Wrentham Village Premium Outlets in Wrentham, MA ... Chat, etc.) * Works in coordination with the Store Manager to inspire associates to meet/exceed ...

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... West Columbia, SC Job Type : Full Time Shift(s) Available: 3rd Compensation: $19.25/hr Benefits ...

New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ... West Columbia, SC Job Type : Full Time Shift(s) Available: 3rd Compensation: $19.25/hr Benefits ...

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Full Time Premium Chat information

What are the key skills and qualifications needed to thrive as a Premium Chat Support Agent, and why are they important?

To thrive as a Premium Chat Support Agent, you need strong written communication skills, fast typing abilities, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding soft skills include patience, problem-solving, and professionalism to effectively handle diverse customer inquiries. These abilities ensure high-quality, efficient support and customer satisfaction in real-time digital environments.

What is the difference between Full Time Premium Chat vs Customer Service Representative?

AspectFull Time Premium ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based, primarily online chat platformsCall centers, retail, or office settings, handling calls and in-person interactions
Industry UsageCommon in e-commerce, tech support, and online servicesRetail, telecom, banking, and various service industries
Search & Comparison IntentOften searched for online chat roles with full-time benefitsCompared for in-person or call-based customer support roles

Full Time Premium Chat roles focus on online chat support, often remote, requiring specific technical skills. Customer Service Representatives handle calls or in-person interactions, with broader industry applications. Both roles involve customer interaction but differ in work environment and communication channels.

What are some common challenges faced by professionals working in full-time premium chat support roles?

Professionals in full-time premium chat support roles often encounter challenges such as managing high chat volumes while maintaining quality and personalization in their responses. They must quickly adapt to different customer personalities and issues, often handling multiple conversations simultaneously. Additionally, staying updated on product or service changes and effectively collaborating with other support team members is essential for resolving complex inquiries. Strong communication skills and stress management are key to thriving in this fast-paced environment.

What are Full Time Premium Chat jobs?

Full Time Premium Chat jobs involve providing real-time chat support or entertainment to customers or clients through online platforms. These roles often require individuals to engage in text-based conversations, answer questions, offer guidance, or sometimes provide companionship, depending on the platform's focus. Employees work full-time hours and may handle multiple chats simultaneously, ensuring a high level of responsiveness and professionalism. These jobs can be found in various industries, including customer service, tech support, and adult entertainment. Compensation and requirements vary depending on the employer and specific nature of the chat services provided.
What cities are hiring for Full Time Premium Chat jobs? Cities with the most Full Time Premium Chat job openings:
What are the most commonly searched types of Premium Chat jobs? The most popular types of Premium Chat jobs are:
What states have the most Full Time Premium Chat jobs? States with the most job openings for Full Time Premium Chat jobs include:

Chicago Healthy Adolescents and Teens (CHAT) Program Manager

Planned Parenthood of Illinois

Chicago, IL โ€ข On-site

Full-time

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Just a few of the Benefits enjoyed by PPIL employeesโ€ฆ
ย 
-Company subsidized premiums on Medical, Dental, and Vision Insurance
-Up to 12 weeks Paid Parental Leave for eligible employees
-Generous Paid Time Off (PTO) and paid holidays
-Mission focused work
-401k with employer matching
-100% company-paid Life Insurance
-100% company-paid Short- and Long-Term Disability Coverage
-Robust Employee Assistance Program
-Flexible Spending Accounts
-Free Medical Services at PPIL
-Pet Insurance
ย 
The CHAT (Chicago Healthy Adolescents & Teens) Program Manager is responsible for leading ongoing efforts by Planned Parenthood of Illinois (PPIL) and the Chicago Department of Public Health (CDPH) to prevent transmission of sexually transmitted infections (STIs) and unintended pregnancy, particularly among teens and young adults in Chicago. The CHAT Program Manager is responsible for overseeing and managing grant deliverables and has overall strategicย and operations responsibility for the staff, program, future planning, and operations.
ย 
Essential Job Functionsย ย ย 
ย 
1. (40% - Program Implementation, Management, and Supervision) Responsible for the rebuilding of the CHAT program, implementation, monitoring, and support of the CHAT Program in Chicago Public Schools (CPS), City Colleges of Chicago, and youth-serving organizations. Supervise a team of Specialists responsible for the implementation of school testing and follow-up procedures. Strategically recruit, schedule, and engage in follow up with all recipients of CHAT programming.

2. (30% - Partnership Representation, Collaboration, and Outreach) Represent Planned Parenthood of Illinois in the CDPH/CPS/PPIL grant partnership and work effectively with key stakeholders engaged in programmatic work. Establish, collaborate with, and maintain effective working relationships with Chicago Public School staff, Chicago Department of Public Health staff, Planned Parenthood of Illinois Health Center staff, community members, and key partners.ย Strategize and coordinate outreach efforts to reach targeted population. Work collaboratively across multiple departments, including Community Engagement and Communications, to ensure alignment and leveraging of efforts as needed with health centers, outreach, and education.

3. (10% - Data Reporting, Monitoring, and Funding Support) Generate and distribute data reports to both internal and external entities to monitor compliance and scope of impact. Assist Development department with efforts pertaining to securing government, foundation, andย private financial support for adolescent-focused programming.

4. (20% - Strategic Leadership and Health Equity Advancement) Foster the strategic goals of the Community Health and Equity division and support health equity in the CHAT program
ย 
Other responsibilities: Demonstrate an understanding of and commitment to remain informed about PPIL protocols,ย 
policies, and procedures. Demonstrate an understanding of and commitment to PPIL core values ofย 
access, activism, care, confidentiality, equity, inclusion, excellence, integrity, respect, self-determination, and stewardship; practice these values in relations with internal and external customers. Other duties as assigned.
ย 
Physical Demands:
ย 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
ย 
While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, and use the phone. The employee is frequently required to use hands and fingers to key in data, handle, or feel and reach. The employee must occasionally lift and/or move up to 25 pounds.
ย 
ย 
Supervisor:ย ย Senior Director of Community Health and Equity
Status:ย Full time. Exempt from the overtime provisions of the wage and salary regulations.
ย 
Qualifications:
ย 
Educationย Required: Bachelorโ€™s degree required, or an Associateโ€™s degree with an equivalent combination of education, lived experience, and relevant professional work experience.
Preferred: Masterโ€™s degree in related field preferred.

Experience:ย 

Minimum of 5 years of experience with program management and community outreach and a minimum of 2 years of supervisory or team leadership experience. Experience with public speaking and/or teaching health education to youth and/or community audiences. Previous professional experience in HIV/STI prevention, testing, and community-based sexual and reproductive health education. Previous professional experience training others to facilitate HIV/STI outreach and education. Demonstrated experience providing sexual and reproductive health education to youth, particularly those from underserved or marginalized communities. Commitment to health equity and experience working with diverse communities, including youth impacted by systemic barriers. Familiarity with the provision of family planning services, including one year of laboratory or healthcare experience, is preferred.
ย 
Skills:

Commitment to the efficient and customer-oriented provision of services, as well as a commitment to the operating goals of Planned Parenthood of Illinois. Excellent communication skills. Ability to communicate with patients, the public, staff, and volunteers in a professional, warm, and sensitive manner. Bi-lingual ability in Spanish is helpful. High energy level, organizational skills, ability to multi-task, and attention to detail is critical. Willingness to participate in a team approach to health care.ย Ability to work well under minimal supervision. Capable of reading, understanding, and following oral and written instructions. Able to appropriately recognize problems and resolve issues. Mustย 
be willing and able to work a schedule that may include evening and weekend hours, and to work atย 
other PPIL centers if needed.
ย 
Transportation:
Must have access to reliable transportation for travel throughout the City of Chicago and be willingย 
to travel to PPIL sites throughout Illinois. This is a hybrid role, typically requiring 2โ€“3 days perย 
week onsite at the Chicago Administrative Office, with occasional onsite work at a PPIL Healthย 
Centers and community-based locations
ย 
ย 
Planned Parenthood works affirmatively to include diversity among its workforce and does not discriminate in the selection of its staff based on factors including but not limited to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, income, marital status or any other characteristic protected under federal, state or local law.ย  We know that BIPOC and women identifying candidates are less likely to apply to jobs unless they meet every requirement.ย  Please do not be deterred if your past experience doesnโ€™t align perfectly with every qualification in the job posting.ย  We encourage you to apply anyway!ย  You may be exactly who we are looking for!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.