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Retail Live Chat Jobs (NOW HIRING)

Live Chat Support Agent

$19.25 - $25.50/hr

One or more years in customer service, live chat, call centre or retail support * Fast, accurate typing with clear written English * Experience with a helpdesk tool such as Zendesk, Freshdesk or ...

Overview We're an LA-based retail tech company that partners directly with brands and retailers ... Monitor live chat during selling sessions to ensure a positive, respectful, and engaging ...

Overview We're an LA-based retail tech company that partners directly with brands and retailers ... Monitor live chat during selling sessions to ensure a positive, respectful, and engaging ...

New

Overview We're an LA-based retail tech company that partners directly with brands and retailers ... Monitor live chat during selling sessions to ensure a positive, respectful, and engaging ...

New

Overview We're an LA-based retail tech company that partners directly with brands and retailers ... Monitor live chat during selling sessions to ensure a positive, respectful, and engaging ...

New

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Live Auction Sales Associate

Fairfield, NJ · On-site

$2.0K - $6.0K/mo (+ commission)

Interact dynamically with viewers in the auction and live chat, answer technical questions in real ... Prior sales experience in (retail, online, or showroom) is preferred * Familiarity with livestream ...

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Engage with customers through live chat * Run auctions, giveaways, promotions, and product drops ... Sales, retail, hospitality, or customer service experience is a plus * Ability to talk continuously ...

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Retail Live Chat information

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$35

How much do retail live chat jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for retail live chat in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $20.67 per hour, depending on experience, location, and employer.

What are popular job titles related to Retail Live Chat jobs?

For Retail Live Chat jobs, the most frequently searched job titles are:

Live Chat Support Agent

Remote

$19.25 - $25.50/hr

Other

Posted 10 days ago


Job description

Live Chat Support Agent

Salary: R23 000 - R25 000 per month

Remote Recruitment is hiring a Live Chat Support Agent for a UK employer, fully remote from South Africa.

Role Overview

You will be the first person a UK customer speaks to, answering live chats quickly and clearly and solving what you can on the spot. It suits someone who types fast, stays calm and genuinely likes helping people.

You will work 09:00-17:00 UK time (11:00-19:00 SAST) from home, with equipment guidance, a proper induction and a manager who is contactable through the day. This is a permanent role, not a short contract.

Key Responsibilities
  • Answer inbound live chats within the agreed response time
  • Resolve common queries directly using the knowledge base
  • Raise and track tickets for issues needing another team
  • Keep accurate notes on every conversation
  • Spot recurring problems and flag them to the team lead
  • Maintain a friendly, human tone even at busy times
What You'll Need
  • One or more years in customer service, live chat, call centre or retail support
  • Fast, accurate typing with clear written English
  • Experience with a helpdesk tool such as Zendesk, Freshdesk or Intercom
  • Patience under volume and a calm approach to frustrated customers
  • Reliable home internet and a quiet space for UK-hours work
Nice To Have
  • Exposure to e-commerce or subscription support
  • Experience with multi-chat handling
  • Familiarity with knowledge-base writing

What's on offer

A permanent, fully remote role with proper training, a supportive team lead and realistic chat targets. Strong agents move into senior support or team lead roles.

Remote Recruitment connects South African talent with UK employers. We reply to every application.