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Full Time Peco Energy Customer Service Jobs in Elizabeth, NJ

Energy Customer Care Agent (Work From Home) Location: New Brunswick, NJ (Remote), must reside in ... In this work-from-home role, you will support utility customers by delivering exceptional service ...

Are you passionate about customer service? Do you like helping others accomplish their financial ... Most of these benefits are available for full-time employees. Part-time employees can access short ...

Are you passionate about customer service? Do you like helping others accomplish their financial ... Most of these benefits are available for full-time employees. Part-time employees can access short ...

Energy Engineer

New Brunswick, NJ · On-site

$65K - $85K/yr

Company Overview Tri-State Energy (TSE) is an energy efficiency consulting and implementation contracting firm with a 40-year history in customer service and energy cost saving delivery. TSE is a ...

Energy Engineer

New Brunswick, NJ · On-site

$65K - $85K/yr

Company Overview Tri-State Energy (TSE) is an energy efficiency consulting and implementation contracting firm with a 40-year history in customer service and energy cost saving delivery. TSE is a ...

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Full Time Peco Energy Customer Service information

See Elizabeth, NJ salary details

$9

$18

$27

How much do full time peco energy customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for full time peco energy customer service in Elizabeth, NJ is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time PECO Energy Customer Service representative, and why are they important?

To thrive as a Full Time PECO Energy Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and utility billing platforms is often required. Patience, active listening, and professionalism help build rapport with customers and resolve issues efficiently. These skills ensure customer satisfaction, accurate information delivery, and positive brand reputation for the company.

What are some common challenges faced by Full Time PECO Energy Customer Service representatives, and how can they be managed effectively?

Full Time PECO Energy Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex billing issues, and managing upset customers. Navigating varied customer concerns requires strong communication skills, patience, and the ability to quickly learn and apply company policies. Representatives can manage these challenges effectively by utilizing available training resources, collaborating with colleagues for problem-solving, and staying updated on PECO’s latest service offerings and procedures. Supportive team environments and regular feedback from supervisors also help employees continuously improve their service quality and job satisfaction.

What are Full Time PECO Energy Customer Service jobs?

Full Time PECO Energy Customer Service jobs involve assisting PECO customers with their utility accounts, billing questions, service requests, and outage reports. Customer service representatives typically work in call centers or office settings, responding to phone calls, emails, or online inquiries. These roles require strong communication skills, the ability to troubleshoot customer issues, and knowledge of PECO's services and policies. Full-time positions usually offer benefits and opportunities for career advancement within the company.

What is the difference between Full Time Peco Energy Customer Service vs Part Time Peco Energy Customer Service?

AspectFull Time Peco Energy Customer ServicePart Time Peco Energy Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CertificationsCustomer service experience, possibly relevant certificationsSimilar requirements, often fewer prerequisites
Work EnvironmentOffice or call center settingSimilar environment, possibly more flexible
Employer UsageCommonly advertised by Peco Energy for full-time rolesOften listed for part-time customer support roles

Full Time Peco Energy Customer Service roles involve standard full-time hours with comprehensive benefits, while Part Time roles offer more flexible schedules with fewer hours. Both positions require customer service skills and familiarity with utility industry standards, but full-time roles typically demand more experience and certifications.

What are the most commonly searched types of Peco Energy Customer Service jobs in Elizabeth, NJ? The most popular types of Peco Energy Customer Service jobs in Elizabeth, NJ are:
What are popular job titles related to Full Time Peco Energy Customer Service jobs in Elizabeth, NJ? For Full Time Peco Energy Customer Service jobs in Elizabeth, NJ, the most frequently searched job titles are:
What cities near Elizabeth, NJ are hiring for Full Time Peco Energy Customer Service jobs? Cities near Elizabeth, NJ with the most Full Time Peco Energy Customer Service job openings:
Infographic showing various Full Time Peco Energy Customer Service job openings in Elizabeth, NJ as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 26% Part Time, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,349 per year, or $18.9 per hour.
Customer Service Call Agent

Customer Service Call Agent

Adecco

New Brunswick, NJ • Remote

$17.66/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Job description

Energy Customer Care Agent (Work From Home)

Location: New Brunswick, NJ (Remote), must reside in the state of New Jersey

Schedule: Monday-Friday 8:00 am-5:00 pm

Pay Rate: $17.66 an hour

Position Overview
We are seeking detail-oriented and customer-focused Energy Customer Care Agents to join our dedicated energy team. In this work-from-home role, you will support utility customers by delivering exceptional service in a specialized, technical environment. Our team plays a critical role in helping customers and program participants successfully navigate energy efficiency programs.

Key Responsibilities

· Review and process energy efficiency incentive applications for accuracy and eligibility

· Finalize approved energy applications and ensure accurate payment processing

· Provide inbound and outbound customer support via phone and online chat

· Assist applicants and program participants with program questions and application status

· Perform back-office processing support for utility clients and their customers

· Maintain a high level of accuracy while managing repetitive data and detailed information

Required Skills & Qualifications

· Strong attention to detail and ability to focus on repetitive data-driven tasks

· Excellent customer service and communication skills (verbal and written)

· Ability to work independently in a remote environment

· Comfort working in a technical or regulated setting

· Basic computer proficiency and ability to navigate multiple systems

Preferred Qualifications

· Previous customer service, call center, or data processing experience

· Experience in utilities, energy efficiency programs, or technical customer support

· Familiarity with CRM systems or application processing platforms

Work Environment

· Fully remote (work from home)

· Structured, process-driven role with consistent daily tasks

· Supportive team focused on accuracy, service quality, and customer satisfaction

Why Join Us?

· Make a meaningful impact by supporting energy efficiency initiatives

· Stable remote work opportunity

· Be part of a knowledgeable and dedicated energy services team


Pay Details: $17.66 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.