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Full Time Nicet Level 2 Manager Jobs in Riverside, CA

alu

Tool Designer Level II - 1st Shift

Santa Ana, CA · On-site

$25.57 - $34.09/hr

Perform any other duties not mentioned above when instructed to do so by the department manager ... S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee ...

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Serve as an escalation point for Level 1 and Level 2 technicians, offering guidance and support ... management of IT projects, including system upgrades and migrations. * Document and maintain ...

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All JobsNicet Level 2 JobsFull Time Nicet Level 2 Manager JobsFull Time Nicet Level 2 Manager Jobs in Riverside, CA

Full Time Nicet Level 2 Manager information

See Riverside, CA salary details

$20.9K

$93.3K

$145K

How much do full time nicet level 2 manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for full time nicet level 2 manager in Riverside, CA is $93,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $113,200.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Nicet Level 2 Manager vs Full Time Nicet Level 1 Technician?

AspectFull Time Nicet Level 2 ManagerFull Time Nicet Level 1 Technician
CertificationsNICET Level 2 Certification, relevant industry experienceNICET Level 1 Certification, entry-level experience
Work EnvironmentSupervisory role overseeing projects and teamsHands-on technical work, assisting with installations and maintenance
ResponsibilitiesManaging projects, coordinating teams, ensuring standardsPerforming technical tasks, troubleshooting, supporting senior staff

The Full Time Nicet Level 2 Manager typically holds more advanced certifications and has supervisory responsibilities, overseeing projects and teams. In contrast, the Full Time Nicet Level 1 Technician focuses on technical tasks and support roles. Both roles are essential in the industry, but they differ mainly in scope, responsibilities, and experience level.

What are popular job titles related to Full Time Nicet Level 2 Manager jobs in Riverside, CA?

For Full Time Nicet Level 2 Manager jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Full Time Nicet Level 2 Manager jobs in Riverside, CA look for?

The top searched job categories for Full Time Nicet Level 2 Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Full Time Nicet Level 2 Manager jobs?

Cities near Riverside, CA with the most Full Time Nicet Level 2 Manager job openings:

Full Time Nicet Level 2 Manager jobs near you
Infographic showing various Full Time Nicet Level 2 Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $93,296 per year, or $44.9 per hour.

IT Support Technician, Level 2

The Guitar Center Company

Rialto, CA • On-site

$26 - $29.67/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Guitar Center rating

6.0

Company rating: 6.0 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

375th of 734 rated retailers

Job description

Position Summary
The End User Support Technician II provides advanced technical support for associates, systems, and technology operating within a large-scale distribution center and warehouse environment. This position serves as the primary on-site IT resource responsible for supporting warehouse operations, fulfillment systems, RF devices, printers, workstations, network-connected equipment, and end-user computing technologies.
The technician is responsible for resolving escalated incidents, performing root cause analysis, maintaining operational uptime, and partnering with infrastructure, application, and engineering teams to ensure uninterrupted warehouse operations.
Key Responsibilities
End User & Operational Support
  • Provide Tier 2 technical support for warehouse associates, supervisors, and management.
  • Troubleshoot and resolve hardware, software, network, and peripheral issues.
  • Support Windows workstations, laptops, thin clients, and shared-use devices.
  • Respond to service requests and incidents in accordance with established SLAs/XLAs.
  • Escalate complex issues to teams such as infrastructure, application, engineering or third-party vendors when necessary.

Warehouse Technology Support
  • Support RF scanners, handheld devices, mobile computers, tablets, and vehicle-mounted terminals.
  • Troubleshoot warehouse management systems (WMS), inventory applications, shipping systems, and fulfillment technologies.
  • Support barcode printers, label printers, thermal printers, and print-and-apply systems.
  • Maintain and troubleshoot warehouse workstations and kiosk systems.
  • Assist with conveyor, automation, and technology integrations as required.

Infrastructure & Network Support
  • Perform basic network troubleshooting including cabling, switches, wireless access points, and connectivity issues.
  • Support warehouse wireless environments used by handheld devices and mobile equipment.
  • Coordinate with Network and Infrastructure teams during outages or technology deployments.
  • Assist with equipment replacements, upgrades, and technology refresh projects.

Asset & Inventory Management
  • Maintain accurate inventory records of IT hardware and equipment.
  • Coordinate deployment, replacement, recovery, and disposal of technology assets.
  • Perform workstation imaging, configuration, and deployment activities.
  • Track warehouse technology inventory and spare equipment levels.

Project & Operational Support
  • Participate in warehouse expansion, relocation, and infrastructure projects.
  • Support software rollouts and hardware deployments.
  • Assist with testing and validation of new warehouse technologies.
  • Provide after-hours or weekend support during critical operational events or peak business periods.

Documentation & Knowledge Management
  • Create and maintain technical documentation and standard operating procedures.
  • Update knowledge articles and troubleshooting guides.
  • Document recurring issues and recommend process improvements.

Schedule Flexibility
  • Must be flexible to work evenings, weekends, holidays, and overtime as business needs dictate.
  • Ability to work a flexible schedule.
  • Willingness to adjust work hours to support operational requirements.
  • Must be available outside normal business hours for planned maintenance or emergency support.

To join our band, you'll need the following experience:
Qualifications & Experience:
  • Associate degree in Information Technology or equivalent experience.
  • 3-5 years of desktop support, field support, or end-user support experience.
  • Experience supporting distribution centers, warehouses, manufacturing plants, or logistics operations.
  • Strong troubleshooting skills across:
  • Windows OS and Mac OS
  • Microsoft 365
  • Active Directory
  • Printers and scanning devices
  • Network connectivity
  • Mobile computing devices
  • Experience using ITSM tools such as ServiceNow.
  • Ability to lift up to 50 pounds and work in a warehouse environment.

Preferred
  • Experience supporting:
  • Warehouse Management Systems (WMS) such as PKMS, Highjump, RF-Smart, Manhattan etc.
  • MDM's such as SOTI, Intune, ManageEngine, etc.
  • Blue Yonder/JDA
  • DAX
  • Shipping and logistics platforms
  • CompTIA A+, Network+, or Microsoft certification.
  • Experience supporting Zebra, Honeywell, or similar mobile warehouse technologies and devices.
  • Basic networking knowledge (Cisco, Meraki, Aruba)
  • Ability to run and terminate data lines.

Pay Rate: $26.00 - $29.67/hr dependent on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Disclaimer: While this job description outlines primary responsibilities, it is not a comprehensive list of all tasks. Duties may change or new responsibilities may be assigned as business needs evolve.
Why Guitar Center Company? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave - take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to recruiting@guitarcenter.com.

What Guitar Center employees say

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About Guitar Center

Sourced by ZipRecruiter

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westlake Village, CA, US

Year founded

1964

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