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Full Time Linux Help Desk Jobs in Colorado (NOW HIRING)

Technical Svcs Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret ... and self-help tools. * Serve as the first point of contact for handling customer IT-related ...

Service Desk L1

Denver, CO · On-site

$43K - $45K/yr

This is a full-time on-site position in Denver, ColoradoJOB RESPONSIBILITIESService Desk (Tier 1) ... Qualifications 1 year of help desk support experienceExperiences must include working with ...

Service Desk L1

Denver, CO · On-site

$43K - $45K/yr

This is a full-time on-site position in Denver, Colorado JOB RESPONSIBILITIES Service Desk (Tier 1) ... Qualifications 1 year of help desk support experience Experiences must include working with ...

Service Desk L1

Denver, CO · On-site

$43K - $45K/yr

This is a full-time on-site position in Denver, ColoradoJOB RESPONSIBILITIESService Desk (Tier 1) ... Qualifications 1 year of help desk support experienceExperiences must include working with ...

Service Desk L1

Denver, CO · On-site

$20.50 - $28/hr

This is a full-time on-site position in Denver, Colorado JOB RESPONSIBILITIES Service Desk (Tier 1) ... Qualifications 1 year of help desk support experience Experiences must include working with ...

Service Desk L1

Denver, CO · On-site

$20.50 - $28/hr

This is a full-time on-site position in Denver, Colorado JOB RESPONSIBILITIES Service Desk (Tier 1) ... Qualifications 1 year of help desk support experience Experiences must include working with ...

Be Seen First

Provide help desk support for end-users, account management, hardware and software troubleshooting ... Linux-Focused Professional Certifications: LFCSA, LPIC-1/2, RHCSA, Dell & Microsoft Certifications ...

Showing results 21-40

Full Time Linux Help Desk information

What is the difference between Full Time Linux Help Desk vs Full Time Network Support Specialist?

AspectFull Time Linux Help DeskFull Time Network Support Specialist
CertificationsLinux+, CompTIA A+Network+, CCNA, CompTIA A+
Work EnvironmentHelp desk, support centers, remoteNetwork operations centers, client sites, remote
Industry UsageIT support, tech companies, hosting providersTelecom, enterprise IT, data centers

Both roles require technical certifications like CompTIA A+ and involve troubleshooting. The Linux Help Desk focuses on supporting Linux OS issues, while Network Support Specialists handle network infrastructure problems. The work environments are similar, often remote or in support centers, but the focus differs: OS support versus network infrastructure.

Are full time Linux Help Desk jobs still in demand?

Full-time Linux Help Desk jobs remain in demand due to ongoing reliance on Linux-based systems in enterprise environments, data centers, and cloud services. These roles often require knowledge of Linux operating systems, troubleshooting skills, and familiarity with tools like command-line interfaces and remote support software, making them valuable in IT support teams.

What cities in Colorado are hiring for Full Time Linux Help Desk jobs?

Cities in Colorado with the most Full Time Linux Help Desk job openings:

Infographic showing various Full Time Linux Help Desk job openings in Colorado as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution.

Service Desk Analyst

SAIC

Colorado Springs, CO

$40K - $80K/yr

Full-time

Posted 13 days ago


SAIC rating

7.6

Company rating: 7.6 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

103rd of 226 rated it services


Job description

Job ID: 2616053

Location: Colorado Springs, CO, US

Date Posted: 2026-08-24

Category: Information Technology

Subcategory: Technical Svcs

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: ORA_ON_SITE


Description

SAIC is seeking a secret cleared Service Desk Technician onsite in Colorado Springs. The Service Desk Technician is a dynamic role that serves as the first point of contact for all N&NC customers requiring IT support. The analyst will provide comprehensive service desk functions, including managing incidents and service requests, using ITIL-compliant Service Desk systems to ensure effective tracking and management of IT-related issues. This role demands a customer-centric approach with a focus on delivering high-quality service and maintaining real-time communication with customers regarding the status of their requests.

Responsibilities:

  • Implement, manage, and maintain ITIL-compliant Service Desk systems, such as incident tracking systems and self-help tools.
  • Serve as the first point of contact for handling customer IT-related incidents and service requests through various channels including phone, email, chat, and self-service.
  • Record, track, and document every incident and service request, ensuring clear communication and accurate data collection.
  • Provide a customer-facing view to allow all N&NC customers, including subordinates, regions, and sectors, to check the status of their requests in real-time.
  • Diagnose, prioritize, and escalate incidents and requests to the appropriate resources when necessary.
  • Contribute to knowledge management systems with current information on solutions and troubleshooting steps.
  • Proactively communicate incident status and resolution progress to customers and stakeholders.

Qualifications

Required Qualifications:

  • Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent work experience with 2 years experience or HS + 6 years experience.
  • SECRET Level clearance is required.
  • IAT II Certification (Security +) is required.
  • Certification in ITIL Foundation or relevant ITIL certifications preferred.
  • Proven experience in an IT service desk or technical support role.
  • Strong understanding of computer systems, mobile devices, and other tech products.
  • Ability to multi-task and adapt to changes quickly.
  • Excellent customer service skills and the ability to communicate effectively with a diverse user base.
  • Experience working with incident tracking systems and service desk software.
  • Ability to troubleshoot basic networking, software, and hardware issues.

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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