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Full Time Life Insurance Customer Service Jobs in Ohio

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Full Time Life Insurance Customer Service information

What is the difference between Full Time Life Insurance Customer Service vs Part Time Life Insurance Customer Service?

AspectFull Time Life Insurance Customer ServicePart Time Life Insurance Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsRequires similar certifications, such as insurance licensesSame certifications required, but may have more flexible scheduling
Work EnvironmentOffice setting or remote, structured scheduleFlexible hours, possibly remote or part-time office
Employer & Industry UsageCommon in insurance companies, customer service centersUsed by same employers, catering to part-time or flexible staffing needs

Full Time Life Insurance Customer Service involves standard full-time hours with consistent schedules, while Part Time roles offer more flexibility with fewer hours. Both roles require similar credentials and are used within the same industry and employer settings, but differ mainly in hours and scheduling flexibility.

What are the most commonly searched types of Life Insurance Customer Service jobs in Ohio? The most popular types of Life Insurance Customer Service jobs in Ohio are:
What cities in Ohio are hiring for Full Time Life Insurance Customer Service jobs? Cities in Ohio with the most Full Time Life Insurance Customer Service job openings:
Full Time Life Insurance Customer Service jobs near you

Insurance Customer Service

Select Insurance Service Agency Inc

North Royalton, OH • On-site

$18 - $23/hr

Full-time

PTO

Re-posted 4 days ago

Job description

Position Summary:

As an Account Manager Assistant, you'll play an important role in supporting our licensed Account Managers in delivering exceptional service to our clients. Your work ensures that policy changes are processed accurately, client requests are handled promptly, and our office runs efficiently. If you're organized, enjoy helping people, and take pride in doing things right, we'd love to meet you.


Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Mon-Fri Schedule

Career Growth Opportunities

Team Building events

Appreciation lunches

Quarterly bonus opportunities

Business casual attite

Paid holidays

Ramsey TrustedPro


Responsibilities

Responsibilities:

  • Support a Licensed Account Manager by providing outstanding service to clients.
  • Process policy changes, endorsements, cancellations, reinstatements, and other insurance transactions accurately and efficiently.
  • Answer incoming telephone calls professionally and assist clients with routine service requests.
  • Accept and process client premium payments.
  • Document all account activity.
  • Follow up on outstanding requests to ensure timely completion.
  • Offer support for the Account Manager.

Requirements

Requirements:

  • Positive, enthusiastic attitude with a genuine desire to help others.
  • Willingness to learn the insurance industry and agency procedures.
  • Friendly, professional, and approachable with excellent customer service skills.
  • Strong written and verbal communication skills with proper grammar and professional correspondence.
  • Highly organized with the ability to prioritize multiple tasks in a fast-paced environment.
  • Self-motivated, dependable, and able to work independently with minimal supervision.
  • Comfortable learning new software and technology.
  • Ability to work collaboratively as part of a team while supporting shared goals.
  • Previous insurance or customer service experience is a plus, but we are willing to train the right individual with the right attitude.