Full Time Lib Tech Jobs (NOW HIRING)

Salary: $36,160.00 - $40,000.00 Annually
Location : 25 - HINDS COUNTY, MS
Job Type: Full-Time
Job Number: 9484-0245-20260603HND1
Department: 0245 - LIBRARY COMMISSION
Opening Date: 06/04/2026
Closing Date: 6/12/2026 11:59 PM Central
Agency Minimum Salary: $36,160.00
Agency Maximum Salary: $40,000.00
About the Agency: The Mississippi Library Commission is committed --- through leadership, advocacy, and service --- to strengthening and enhancing libraries and library services for all Mississippians. For questions regarding this position please contact hr@mlc.lib.ms.us.
About the Position: This position is with the Mississippi Library Commission and is located in Hinds County. The official MSPB classification title is Client Support Technician II. The working title for this position is Information Technology (IT) Support Technician.The incumbent will provide technical support to Mississippi Library Commission (MLC) staff and public libraries throughout the state. Duties include troubleshooting technical issues of moderate complexity, assisting with workstation deployment, supporting general information technology infrastructure, and helping maintain reliable technology services for Mississippi libraries.The incumbent will also assist with network and technology assessments in public libraries and support E-Rate Category 2 technology upgrades. E-Rate is a federal program that helps eligible schools and libraries obtain affordable telecommunications and internet access. Category 2 services generally support internal network infrastructure, such as switches, routers, wireless access points, cabling, and related equipment.This position requires familiarity with networking hardware, workstation setup, general IT infrastructure, technology documentation, and coordination with MLC IT staff to support agency and statewide library technology projects.
What you'll need to be Successful: Successful Candidate is a team player, have a good attitude, are willing to learn and grow, have an attention to detail. Must be proficient in using Office 365 products.
Preferred Qualifications: Typically requires High School Diploma or high school equivalency and relevant technical knowledge, an understanding of office automation and office systems operating environments and/or complex communication devices and 1-3 years of end user support experience. May require a valid Mississippi driver's license.
Characteristics of Work
This is technical information technology support work involving troubleshooting, workstation support, user assistance, technology deployment, and support of network and infrastructure-related projects. The incumbent provides assistance to internal agency users and external library partners, helps resolve technical issues of moderate complexity, maintains documentation, and supports technology services and infrastructure projects under the guidance of higher-level information technology staff.
Examples of Work
Examples of work include providing technical support to Mississippi Library Commission staff and public libraries; troubleshooting hardware, software, network, and workstation issues; assisting with workstation deployment, configuration, and maintenance; supporting network infrastructure projects and technology upgrades; assisting with technology assessments for public libraries; documenting technical issues, resolutions, equipment information, and project activities; supporting E-Rate Category 2 internal network infrastructure projects; coordinating with agency IT staff, vendors, and library personnel; assisting with installation or replacement of networking hardware and related equipment; providing user guidance on routine technology issues; and performing related duties as assigned.
Minimum Qualifications
Typically requires a high school diploma or equivalent and 2-4 years of experience.
Essential Functions
Essential functions include providing technical support to agency staff and public library partners; troubleshooting hardware, software, workstation, and network issues of moderate complexity; installing, configuring, and maintaining workstations and related equipment; assisting with network infrastructure deployments and technology upgrades; supporting E-Rate Category 2 internal network infrastructure projects; conducting or assisting with technology assessments; documenting service requests, resolutions, equipment, and project information; communicating technical information to users, agency staff, vendors, and library personnel; maintaining effective working relationships with internal and external customers; following agency technology procedures and security practices; and performing related information technology support duties as assigned.
Health/Prescription InsuranceEligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits.
Wellness Benefits
Employees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible.
Life Insurance
All eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee's annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices.
Optional Insurances
Many agencies offer discounted premiums for dental, vision, and cancer insurance.
Flexible Spending Accounts
Many state agencies provide opportunity for employees to participate in pre-tax spending accounts. These accounts allow employees to withhold childcare expenses and unreimbursed medical expenses prior to application of state and federal taxes.
Paid Personal Leave and Sick LeaveFull-time employees receive paid time off for personal needs and for sick leave. Leave begins accruing after one month of employment and may be used as it is accrued. Employees earn approximately 18 days of personal leave annually and 12 days of sick leave annually.
Military Leave
In accordance with federal law, all employees serving in the armed forces or the military reserves are entitled to 15 days per year for military training.
Holidays
Employees receive up to 10 paid holidays to enjoy many of our nation's celebrations with family and friends.
Retirement Programs
The State of Mississippi provides all its employees a Defined Benefit/Defined Contribution Retirement Program. Employees become vested in the State's retirement system after 8 years of employment. Both you and your employing agency contribute toward your retirement. More detailed information regarding the State's retirement program can be found at http://www.pers.state.ms.us
Deferred Compensation
State agencies offer several opportunities for their employees to participate in a deferred compensation voluntary retirement savings plan. More information can be found at Deferred Compensation.
State Credit Union
All state employees are eligible to participate in the Mississippi Public Employees' Credit Union. This organization offers state employees special savings and borrowing plans. For more information about this program, call 601.948.8191.
Tuition Reimbursement
Many state agencies provide opportunities for their employees to achieve higher education through tuition reimbursement. Common programs include medical and nursing fields, accounting, and business/administrative fields.
Career Development and Training
The Mississippi State Personnel Board offers several management and administrative certification programs, as well as professional development courses to enhance employee value to the agency. Individual agencies also offer technical training and allow membership in professional organizations to employees in their specific fields of employment.
Promotional Opportunities
Employees who have completed 6 or more months of service are eligible for promotional opportunities within state government employment. Minimum qualifications must be met.
Career Ladders
Many job classifications provide career-ladder opportunities based upon attainment of competencies. These career ladders can increase an individual's salary, provided funds are available within the agency.
01
How many years of end user support experience do you have?

• None
• 1 year of experience
• 2 years of experience
• 3 years of experience
• 4 years of experience
• 5 years of experience
• 6 years of experience
• 7 years of experience
• 8 years of experience
• 9 years of experience
• 10 years of experience
• More than 10 years

02
Do you have relevant technical knowledge, an understanding of office automation and office systems operating environments and/or complex communication devices?

• Yes
• No

03
What is the highest level of education (or semester hours of college) you have completed?

• 8th grade
• GED or High School Equivalency Diploma / High School Diploma
• 30 semester hours
• Associate's Degree / 60 semester hours
• 90 semester hours
• Bachelor's Degree
• Master's Degree
• Specialist Degree
• Doctorate Degree
• 9th grade
• 10th grade
• 11th grade

Required Question