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Full Time Keyholder Jobs in Rochester, NY (NOW HIRING)

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Full Time Keyholder information

See Rochester, NY salary details

$9

$15

$19

How much do full time keyholder jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for full time keyholder in Rochester, NY is $15.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $16.59 per hour, depending on experience, location, and employer.

What is a full time keyholder?

Full Time Keyholders are retail employees responsible for opening and closing the store, managing cash, and ensuring the security of the premises. In addition to typical sales associate duties, they often supervise staff, handle customer issues, and act as leaders when management is not present. This role usually requires strong organizational skills, reliability, and the ability to handle extra responsibility. Full Time Keyholders play a crucial role in daily store operations, making sure everything runs smoothly and securely.

What are the primary responsibilities of a full time keyholder during opening and closing shifts?

A Full Time Keyholder is typically responsible for opening and closing the store, which involves tasks such as securing the premises, counting cash drawers, setting up or shutting down registers, and ensuring all security procedures are followed. They also oversee the completion of opening or closing checklists, delegate tasks to team members, and address any immediate customer or operational issues that arise. This role requires strong attention to detail and reliability, as Keyholders act as a trusted extension of store management during these critical times.

What are the key skills and qualifications needed to thrive as a full time keyholder, and why are they important?

To thrive as a Full Time Keyholder, you need experience in retail operations, basic supervisory skills, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and store security procedures is typically required. Strong leadership, reliability, and effective communication help you motivate teams and handle customer issues. These skills ensure smooth store operations, safeguard company assets, and maintain high standards of customer service.

What is the difference between Full Time Keyholder vs Part Time Keyholder?

AspectFull Time KeyholderPart Time Keyholder
Work HoursTypically 35-40 hours per weekFewer hours, usually under 30 hours per week
ResponsibilitiesFull scope of store opening, closing, and management tasksLimited responsibilities, often focused on specific shifts
CredentialsSame as Part Time Keyholder, often no additional certificationsSame as Full Time Keyholder
Work EnvironmentConsistent schedule, more integrated with store managementFlexible schedule, less involved in overall store management

Both Full Time Keyholders and Part Time Keyholders share similar responsibilities and credentials, but differ mainly in hours worked and level of involvement in store management. Full Time Keyholders typically have a more consistent schedule and broader responsibilities, while Part Time Keyholders work fewer hours with limited duties.

What are popular job titles related to Full Time Keyholder jobs in Rochester, NY?

For Full Time Keyholder jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Full Time Keyholder jobs in Rochester, NY look for?

The top searched job categories for Full Time Keyholder jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Full Time Keyholder jobs?

Cities near Rochester, NY with the most Full Time Keyholder job openings:

Full Time Keyholder jobs near you
Infographic showing various Full Time Keyholder job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,602 per year, or $15.2 per hour.

Keyholder/Front of House Supervisor

Fox's Deli

Rochester, NY • On-site

$22 - $27/hr

Full-time

Dental, Vision, Retirement

Posted 21 days ago

Job description

Key Holder / Supervisor — Fox's Deli

Location: Fox's Deli Job Type: Full-Time Reports To: Owner


About Us

Fox's Deli is a busy, community-rooted deli known for great food and a fast-paced, high-energy front of house. We're looking for a Key Holder/Supervisor who takes ownership of the shift, keeps the front of house running smoothly, and holds the team to a high standard — even when the owners aren't in the building.


Position Overview

The Key Holder/Supervisor is a front-of-house leadership role responsible for opening and closing the restaurant, running shifts, and making sure our systems are followed. You're the person the team looks to when something needs a decision, and the person who notices small problems before they become big ones.


Key Responsibilities

Shift Leadership

  • Run front-of-house shifts from open to close, delegating tasks and keeping the pace of service on track
  • Step in on the floor during rushes — expo, register, or wherever the gap is
  • Make real-time decisions on staffing, breaks, and problem-solving without needing to escalate every issue

Opening & Closing

  • Open the restaurant: complete opening checklists, set up front-of-house stations, and ensure the store is ready before doors open
  • Close the restaurant: complete closing checklists, secure cash and registers, ensure cleaning standards are met, and lock up
  • Serve as a keyholder with the responsibility and trust that comes with it (alarm codes, keys, safe procedures)

Systems & Standards

  • Implement and enforce established front-of-house systems (side work lists, cleaning schedules, cash handling procedures, food safety practices)
  • Hold staff accountable to systems consistently
  • Flag gaps in existing systems and suggest improvements based on what you see on the floor

Team & Customer Experience

  • Set the tone for the shift — professionalism, urgency, and hospitality
  • Handle customer concerns in the moment and know when to loop in ownership
  • Support onboarding/training of new front-of-house staff on systems and standards

Operations Support

  • Monitor front-of-house inventory/supplies and flag reorder needs
  • Communicate shift recaps, incidents, or concerns to ownership clearly and promptly
  • Support scheduling coverage as needed (e.g., flagging gaps, covering call-outs)


What We're Looking For

  • Prior experience in a restaurant/deli/food service leadership role (shift lead, supervisor, or key holder)
  • Comfortable being the most senior person in the building and making decisions independently
  • Strong organizational skills — able to run a checklist-driven operation
  • Clear, direct communicator who can hold a team accountable without drama
  • Reliable and punctual
  • Food handler certification (or willingness to obtain)
  • Available to work opening and/or closing shifts, including weekends


Nice to Have

  • Experience training or mentoring staff
  • POS system experience (Toast or the equivalent)


What We Offer

  • Competitive pay based on experience
  • Employee discount
  • Growth opportunity within a growing, multi-location business
  • A real seat at the table — this is a trusted, high-visibility role

Company Description

Family owned deli in Brighton, NY.