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Full Time Kb Homes Jobs (NOW HIRING)

Blue Mantis

Desktop Support Engineer L1 - PR

$21 - $25/hr

Blue Mantis Employment Type: Full Time Location: Remote Compensation: $21.00 - $25.00 / hour ... Review and create KB articles * Other functions as directed by management - 30% or as pre ...

CNWR

Help Desk Technician (Tier 1)

Toledo, OH · On-site

$20 - $23/hr

Have a Home Lab? Love Helping People? Summary Do you get a little thrill when you turn a frustrated ... Primary (Direct Ownership) * % First Touch Ticket Resolution * % Tickets w/ KB Used * Total Tickets ...

CNWR

Help Desk Technician (Tier 1)

Toledo, OH · On-site

$20 - $23/hr

Have a Home Lab? Love Helping People? Summary Do you get a little thrill when you turn a frustrated ... Primary (Direct Ownership) * % First Touch Ticket Resolution * % Tickets w/ KB Used * Total Tickets ...

CNWR, Inc.

Help Desk Technician (Tier 1)

Toledo, OH · On-site

$20 - $23/hr

Have a Home Lab? Love Helping People? Summary Do you get a little thrill when you turn a frustrated ... Primary (Direct Ownership) * % First Touch Ticket Resolution * % Tickets w/ KB Used * Total Tickets ...

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Full Time Kb Homes information

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How much do full time kb homes jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for full time kb homes in the United States is $14.66, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $15.87 per hour, depending on experience, location, and employer.

What is the difference between Full Time Kb Homes vs Full Time Construction Laborer?

AspectFull Time Kb HomesFull Time Construction Laborer
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in safety or specific skillsHigh school diploma or equivalent; safety training often provided on-site
Work EnvironmentOffice-based planning and coordination, on-site construction activitiesPrimarily on-site construction sites, physically demanding
Employer & Industry UsageHomebuilding industry, corporate employment with Kb HomesConstruction companies, general contractors, subcontractors

Full Time Kb Homes employees typically focus on project coordination, planning, and administrative tasks within the homebuilding industry, often working in office settings and on-site. In contrast, Full Time Construction Laborers are primarily involved in physical construction work on-site, performing manual labor. Both roles are essential in the homebuilding process but differ in responsibilities, work environment, and required skills.

What cities are hiring for Full Time Kb Homes jobs?

Cities with the most Full Time Kb Homes job openings:

What are the most commonly searched types of Kb Homes jobs?

The most popular types of Kb Homes jobs are:

What states have the most Full Time Kb Homes jobs?

States with the most job openings for Full Time Kb Homes jobs include:

Full Time Kb Homes jobs near you

Desktop Support Engineer L1 - PR

Blue Mantis

Remote

$21 - $25/hr

Full-time

Re-posted 23 days ago

Job description

Desktop Support Engineer L1 - PR
Department: Blue Mantis
Employment Type: Full Time
Location: Remote
Compensation: $21.00 - $25.00 / hour
Description
This requisition has been created to support ongoing and future hiring initiatives within Blue Mantis. While all applications will be reviewed, this posting may not align with an immediate opening. Candidates who meet our qualifications will be considered for future opportunities as they become available.
Onsite Desktop Support Technician provides support to customer's End Users both in person, over the phone, and through ServiceNow Ticketing system. Technician is responsible for problem determination, problem/incident recording, and problem resolution for clients of Blue Mantis.
Onsite Desktop Support Technicians typically work on-location within a Blue Mantis client's facilities. The technician will receive ticket escalations, direct end-user escalations, as well as participate, as instructed, as part of the Help Desk call queue.
Key Responsibilities
  • Resolve problems reported to Blue Mantis via phone, web tickets or direct escalations - 50%
  • Provide first/second level contact and problem resolution for customer issues
  • Provide timely communication on issue status and resolution
  • Maintain ticket updates for all reported incidents.
  • Update and maintain Help Desk Documentation and knowledgebase articles - 20%
  • Review and update Help Desk documentation as assigned
  • Review and create KB articles
  • Other functions as directed by management - 30% or as pre-determined by client's needs.
  • Travel to remote sites with 45 minutes of the home office will be required one day a week.
  • Answer phone calls entered into the call center by the SLA. Resolve or escalated as needed
  • Acknowledge and work on incoming Help Desk web tickets by the set SLA. Resolve or escalate as needed.
  • Work on tickets escalated by the level 1 engineers
  • Create ticket and return calls to customer by the set SLA.
  • Quickly and effectively communicate with customers within our SLA Work with vendor to resolve issues when required
  • Configure/image desktops or laptops
  • Continually update and improve our documentation of a customer environment.
  • Continuously improve upon technical skills sets within assigned areas of expertise
  • Continuously improve upon soft skill sets required to deliver outstanding customer service
  • Perform "Walk-In" activities for any employees that need technical assistance while onsite
  • Work on client assigned projects related
  • Continually maintain and improve customer environment documentation
  • Research and contribute technical information to the knowledgebase

Skills, Knowledge & Expertise
  • 2-5 years of Help Desk support experience
  • 1-3 years of prior Customer Service experience
  • Experience with providing technical assistance over the phone and customer facing interactions.
  • Able to multi-task by working on multiple open tickets simultaneously.
  • Experienced in working in a fast-paced environment with multiple priorities and projects.
  • Able to investigate, analyze and troubleshoot customer issues.
  • Comfortable making decisions on issue resolution without supervision.
  • Demonstrates excellent verbal and written skills.
  • Motivated to learn new skills and technology practices; focuses on continual knowledge-based improvement.
  • Windows/MacOS imaging and configuration

Proficient in at least three of the following
  • Windows Operating system 10/11
  • MS Office applications (Outlook, Word, Excel, PowerPoint, Visio, Project)
  • Email support - Exchange/O365 Administration
  • Azure/EntraID Active Directory Administration
  • Autopilot/Intune experience is a nice to have, but not a requirement

Basic network support
  • Understanding of domain/corporate IT environment PC/Laptop setup
  • Basic knowledge of network technologies (LAN, WAN, wireless)
  • VPN clients (Cisco, SonicWall, Fortinet, etc.)

Computer hardware support
  • Troubleshoot issues with laptops, desktops, and thin clients
  • USB device support and other peripherals

Printer support
  • Setup/install local, wireless, and network printers
  • Troubleshoot hardware printer issues

Mobile device support
Setup and troubleshoot issue with iPhone, Windows Mobile, Android, etc.
Install and troubleshoot broadband wireless devices and software
Blue Mantis does not accept unsolicited agency resumes and ask that you do not forward resumes to Blue Mantis employees, any physical Blue Mantis location, or any Blue Mantis email address. We take no responsibility for any fees related to unsolicited resumes. This also applies for reaching out directly to Blue Mantis Employees & Blue Mantis Managers or Blue Mantis executives.

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