Endpoint is an interactive response technology (IRT ® ) systems and solutions provider that ... Regular, full-time or part-time employees working 30 or more hours per week are eligible for ...
Endpoint is an interactive response technology (IRT ® ) systems and solutions provider that ... Regular, full-time or part-time employees working 30 or more hours per week are eligible for ...
Project Manager
$85K - $100K/yr
Endpoint is an interactive response technology (IRT ® ) systems and solutions provider that ... Regular, full-time or part-time employees working 30 or more hours per week are eligible for ...
Project Manager
$85K - $100K/yr
Endpoint is an interactive response technology (IRT ® ) systems and solutions provider that ... Regular, full-time or part-time employees working 30 or more hours per week are eligible for ...
Project Manager
OR · Remote
$85K - $100K/yr
Endpoint is an interactive response technology (IRT ® ) systems and solutions provider that ... Regular, full-time or part-time employees working 30 or more hours per week are eligible for ...
Quick apply
Project Manager
OR · Remote
$85K - $100K/yr
Endpoint is an interactive response technology (IRT ® ) systems and solutions provider that ... Regular, full-time or part-time employees working 30 or more hours per week are eligible for ...
Provide functional oversight for Interactive Response Technology (IRT) configuration and testing (specification development, UAT coordination, go-live readiness) in partnership with Clinical ...
Provide functional oversight for Interactive Response Technology (IRT) configuration and testing (specification development, UAT coordination, go-live readiness) in partnership with Clinical ...
Director, Clinical Supply Chain
San Diego, CA · Remote
$190K - $250K/yr
This individual will manage vendors (e.g., shipping and logistics vendors, clinical supply depots and Interactive Response Technology (IRT) vendors) from study start-up through close-out. This role ...
Quick apply
Director, Clinical Supply Chain
San Diego, CA · Remote
$190K - $250K/yr
This individual will manage vendors (e.g., shipping and logistics vendors, clinical supply depots and Interactive Response Technology (IRT) vendors) from study start-up through close-out. This role ...
Director, Clinical Supply Chain
San Diego, CA · On-site
$190K - $250K/yr
This individual will manage vendors (e.g., shipping and logistics vendors, clinical supply depots and Interactive Response Technology (IRT) vendors) from study start-up through close-out. This role ...
Director, Clinical Supply Chain
San Diego, CA · On-site
$190K - $250K/yr
This individual will manage vendors (e.g., shipping and logistics vendors, clinical supply depots and Interactive Response Technology (IRT) vendors) from study start-up through close-out. This role ...
Client Services Project Manager
$57K - $142K/yr
Qualifications Bachelor's Degree Req 3 years of related experience Req Interactive Response Technology (IRT) Req Equivalent combination of education, training and experience Req Strong communication ...
Client Services Project Manager
$57K - $142K/yr
Qualifications Bachelor's Degree Req 3 years of related experience Req Interactive Response Technology (IRT) Req Equivalent combination of education, training and experience Req Strong communication ...
Client Services Project Manager
$57K - $142K/yr
Qualifications Bachelor's Degree Req 3 years of related experience Req Interactive Response Technology (IRT) Req Equivalent combination of education, training and experience Req Strong communication ...
Client Services Project Manager
$57K - $142K/yr
Qualifications Bachelor's Degree Req 3 years of related experience Req Interactive Response Technology (IRT) Req Equivalent combination of education, training and experience Req Strong communication ...
Associate Director, Supply Chain
Boston, MA · On-site
$124K - $186K/yr
Support the development (or enhancement) of Interactive Response Technology (IRT) and participate in User Acceptance Testing (UAT) where needed. * Support the development of pharmacy manuals and ...
Associate Director, Supply Chain
Boston, MA · On-site
$124K - $186K/yr
Support the development (or enhancement) of Interactive Response Technology (IRT) and participate in User Acceptance Testing (UAT) where needed. * Support the development of pharmacy manuals and ...
Associate Director, Clinical Supply Chain Management
Cambridge, MA · On-site
$197K - $223K/yr
Develop Interactive Response Technology (IRT) supply & return strategy, lead/oversee the IRT set up, and participate in User Acceptance Testing (UAT) where needed. * Develop requirements ...
Associate Director, Clinical Supply Chain Management
Cambridge, MA · On-site
$197K - $223K/yr
Develop Interactive Response Technology (IRT) supply & return strategy, lead/oversee the IRT set up, and participate in User Acceptance Testing (UAT) where needed. * Develop requirements ...
Associate Director, Supply Chain
Boston, MA · On-site
$124K - $186K/yr
Support the development (or enhancement) of Interactive Response Technology (IRT) and participate in User Acceptance Testing (UAT) where needed. * Support the development of pharmacy manuals and ...
Associate Director, Supply Chain
Boston, MA · On-site
$124K - $186K/yr
Support the development (or enhancement) of Interactive Response Technology (IRT) and participate in User Acceptance Testing (UAT) where needed. * Support the development of pharmacy manuals and ...
Client Services Project Manager
Durham, NC · On-site
$57K - $142K/yr
Qualifications • Bachelor's Degree Req • 3 years of related experience Req • Interactive Response Technology (IRT) Req • Equivalent combination of education, training and experience Req • ...
Client Services Project Manager
Durham, NC · On-site
$57K - $142K/yr
Qualifications • Bachelor's Degree Req • 3 years of related experience Req • Interactive Response Technology (IRT) Req • Equivalent combination of education, training and experience Req • ...
Develop Interactive Response Technology (IRT) supply & return strategy, lead/oversee the IRT set up, and participate in User Acceptance Testing (UAT) where needed. * Develop requirements ...
Develop Interactive Response Technology (IRT) supply & return strategy, lead/oversee the IRT set up, and participate in User Acceptance Testing (UAT) where needed. * Develop requirements ...
Associate Director, Supply Chain
Boston, MA · On-site
$124K - $186K/yr
Support the development (or enhancement) of Interactive Response Technology (IRT) and participate in User Acceptance Testing (UAT) where needed. * Support the development of pharmacy manuals and ...
Associate Director, Supply Chain
Boston, MA · On-site
$124K - $186K/yr
Support the development (or enhancement) of Interactive Response Technology (IRT) and participate in User Acceptance Testing (UAT) where needed. * Support the development of pharmacy manuals and ...
Associate Director, Supply Chain
$124K - $186K/yr
Support the development (or enhancement) of Interactive Response Technology (IRT) and participate in User Acceptance Testing (UAT) where needed. * Support the development of pharmacy manuals and ...
Associate Director, Supply Chain
$124K - $186K/yr
Support the development (or enhancement) of Interactive Response Technology (IRT) and participate in User Acceptance Testing (UAT) where needed. * Support the development of pharmacy manuals and ...
Clinical Supply Specialist (Contract)
$58 - $70/hr
Experienced with Interactive Response Technology - IRT systems for inventory management and resupply * Working knowledge of regulations relating to clinical labeling, packaging, and distribution ...
Clinical Supply Specialist (Contract)
$58 - $70/hr
Experienced with Interactive Response Technology - IRT systems for inventory management and resupply * Working knowledge of regulations relating to clinical labeling, packaging, and distribution ...
Associate Director, Clinical Supply Chain Management
Cambridge, MA · On-site
$150K - $200K/yr
Develop Interactive Response Technology (IRT) supply & return strategy, lead/oversee the IRT set up, and participate in User Acceptance Testing (UAT) where needed. * Develop requirements ...
Quick apply
Associate Director, Clinical Supply Chain Management
Cambridge, MA · On-site
$150K - $200K/yr
Develop Interactive Response Technology (IRT) supply & return strategy, lead/oversee the IRT set up, and participate in User Acceptance Testing (UAT) where needed. * Develop requirements ...
Clinical Data Associate II
San Diego, CA · On-site
$75K - $90K/yr
... Interactive Response Technology (IRT), and Electronic Patient-Reported Outcomes (ePRO) * Perform data review activities under the guidance of the Clinical Data Manager, including execution of data ...
Quick apply
Clinical Data Associate II
San Diego, CA · On-site
$75K - $90K/yr
... Interactive Response Technology (IRT), and Electronic Patient-Reported Outcomes (ePRO) * Perform data review activities under the guidance of the Clinical Data Manager, including execution of data ...
Clinical Data Associate II
San Diego, CA · On-site
$75K - $90K/yr
... Interactive Response Technology (IRT), and Electronic Patient-Reported Outcomes (ePRO) * Perform data review activities under the guidance of the Clinical Data Manager, including execution of data ...
Clinical Data Associate II
San Diego, CA · On-site
$75K - $90K/yr
... Interactive Response Technology (IRT), and Electronic Patient-Reported Outcomes (ePRO) * Perform data review activities under the guidance of the Clinical Data Manager, including execution of data ...
Systems - Implement and manage any required Interactive Response Technology (IRT) supply strategies, review and provide input on User Requirement Specifications (URS) and participate on User ...
Systems - Implement and manage any required Interactive Response Technology (IRT) supply strategies, review and provide input on User Requirement Specifications (URS) and participate on User ...
Full Time Irt Interactive Response Technologies information
See salary details
$66.5K - $68.7K
1% of jobs
$68.7K - $71K
1% of jobs
$71K - $73.2K
1% of jobs
$73.2K - $75.4K
1% of jobs
$75.4K - $77.6K
1% of jobs
$77.6K - $79.9K
1% of jobs
$79.9K - $82.1K
1% of jobs
$82.1K - $84.3K
1% of jobs
$84.3K - $86.5K
1% of jobs
$86.5K - $88.8K
1% of jobs
$89.1K is the 25th percentile. Wages below this are outliers.
$88.8K - $91K
89% of jobs
$66.5K
$88K
$91K
How much do full time irt interactive response technologies jobs pay per year?
What is the difference between Full Time Irt Interactive Response Technologies vs Customer Service Representative?
| Aspect | Full Time Irt Interactive Response Technologies | Customer Service Representative |
|---|---|---|
| Required Credentials | Technical certifications, training in interactive response systems | High school diploma or equivalent, customer service training |
| Work Environment | Call centers, technical support centers, remote setups | Retail stores, call centers, office settings |
| Industry Usage | Telecommunications, tech support, healthcare | Retail, finance, telecommunications |
Full Time Irt Interactive Response Technologies specialists focus on managing and supporting interactive response systems, requiring technical skills and certifications. Customer Service Representatives handle customer inquiries across various industries, often with less technical training. While both roles involve communication, IRT professionals are more technical, whereas customer service reps focus on customer interaction and problem-solving.
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 22 days ago
Job description
Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia.
Position Overview:
The Business Solutions Architect is responsible for the creation and management of the requirements and technical documentation for IRT projects. Business Solutions Architects work closely with the client, Project Managers, and technical teams to ensure that each system is built and updated to meet the needs of the protocol.
The Business Solutions Architect (BSA) independently delivers business analysis for low-to-medium complexity initiatives. The role translates business needs into clear, actionable requirements and ensures alignment between business and technical teams.
Responsibilities:
- Demonstrate strong working knowledge of technologies used in life sciences and clinical trial environments, including RTSM platforms.
- Lead requirements elicitation and documentation for assigned initiatives, translating business needs into clear, actionable, and compliant functional requirements.
- Facilitate workshops, discovery sessions and process reviews to drive shared understanding of study and system needs.
- Collaborate with clients to elicit, analyse, and document system requirements, enhancements and changes throughout the study lifecycle.
- Analyse business processes, data flows, and system interactions to ensure alignment between business objectives and technical solutions.
- Serve as a subject matter expert on assigned clinical study protocols, supporting studies of moderate to high complexity.
- Author clear, accurate, and compliant functional specifications for RTSM systems, including randomization, kit lists, integrations and interfaces.
- Partner effectively with internal teams (Project Management, Development, QA, Operations, and Support) to advance initiatives through all phases of the development lifecycle.
- Support UAT planning, execution and defect triage, ensuring timely issue resolution and optimal study designs.
- Manage requirements changes in line with established governance and escalation processes, ensuring traceability and risk awareness.
- Continuously expand knowledge of Endpoint platforms, processes and offerings as they evolve.
- Understand and assess the operational and strategic impact of system issues (e.g., unblinding risk, supply shortages, patient randomization or dosing challenges).
- Apply and reinforce Endpoint processes while supporting client-specific study designs and ongoing maintenance.
- Collaborate with process owners and provide constructive feedback to improve study maintenance and operational efficiency.
- Identify risks and issues early, escalating appropriately based on impact and urgency.
- Manage system designs across multiple studies and client templates, ensuring consistency and quality.
- Build trust through transparency, accountability and the ability to engage in clear, respectful and constructive conversations when needed.
- Perform other duties as assigned, consistent with business needs and the scope of the position.
Accountabilities:
- Demonstrates timely, accurate and high-quality delivery of Business Analysis outputs within assigned initiatives.
- Is accountable for maintaining clear, complete and traceable requirements that support compliant and effective system designs.
- Effectively utilises available resources to support on-time study delivery while maintaining appropriate oversight and accountability.
- Builds and maintains effective working relationships with stakeholders, demonstrating confident facilitation and professional stakeholder management.
- Delivers work with a consistent level of reliability, quality and attention to detail, reflecting solid Business Analysis capability and accountability for outcomes.
Education:
- Bachelor's degree or equivalent preferred; appropriate experience in the RTSM industry may substitute for the degree requirement.
Experience:
- 2+ years of experience in clinical trials, RTSM/IRT, clinical supply chain, or a related life sciences/technology field
- 2-4 years experience in the life science industry .
- Previous experience working in a fast-paced, entrepreneurial environment preferred.
- Familiarity using SQL a plus
Skills:
- Strong attention to detail and quality-focus
- Strong customer service orientation
- Excellent organizational and time management skills
- Good communication skills
- Excellent organizational skills
- Strong interpersonal skills with the ability to work effectively with a wide variety of professionals
- Solid written communication, including the ability to effectively document technical information
- Able to work on multiple assignments with moderate supervision
$80,000 - $100,000 a year
Benefits:
All job offers will be based on a candidate's location, skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 30 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable.
Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume.
Endpoint Clinical is an equal opportunities employer AA/M/F/Veteran/Disability.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Endpoint Clinical
Sourced by ZipRecruiter
Company size
201 - 500 Employees
Headquarters location
San Francisco, CA, US
Year founded
2009