Full Time Inmate Call Monitoring Jobs in Norfolk, VA

Salary : $47,258.00 Annually
Location : 1928 W. Pembroke Ave. Hampton, VA
Job Type: Full-Time Permanent
Job Number: 09046
Department: City Sheriff - Jail
Opening Date: 04/08/2026
Closing Date: 10/8/2026 12:00 AM Eastern
FLSA: Non-Exempt
Function
Responsible for maintaining the security, safety, and control of inmates confined to the Hampton Correctional Facility and the Hampton Community Correctional Center. Pursuant to §15.2-1603 of the Code of Virginia, the incumbent is appointed at will and serves at the pleasure of the Sheriff.
Examples of Work

• Responsible for the security and safety of all inmates, visitors, and staff within the correctional facilities
• Performs duties under the direct supervision of the Sergeant and is accountable for the use of delegated authority
• Demonstrates positive attitude, professionalism, tact, and discretion with staff, volunteers,s and the public
• Prevent unauthorized persons from accessing the premises
• Properly and efficiently checks all personnel and vehicles for identity before entry
• Conducts security rounds
• Supervises inmate activities
• Escorts inmates throughout the jail as required
• Maintains floor log of daily inmate activities
• Ensures that inmates are fed
• Responsible for overseeing inmate recreation as scheduled or authorized
• Responsible for observing the physical and mental condition of all inmates and documenting in the appropriate logs
• Responsible for reporting any behaviors (mental or physical) that may indicate a suicidal attempt to supervisory staff and medical, as well as mental health personnel
• Consults medical personnel concerning the inmate's health to verify the inmate's illness and identify any necessary precautions
• Conduct thorough searches of all detainees/inmates and inventory all items
• Conduct security checks of all doors and windows for proper functioning
• Investigates injuries to inmates and report to the supervisor
• Ensures all the proper checks are made before releasing any inmate
• Monitors camera, audio alarms, door alarms, fire alarms, etc.
• Monitors inmate movement and activity
• Inventories and issues facility keys, vehicle keys, radios, etc.
• Additional responsibilities as designated
• All Employees are expected to follow all federal, state, and Local Laws; effectively work together to meet the needs of the community and the organization through work behaviors demonstrating the expectations of the Hampton Sheriff's Office. Employees are also expected to lead by example and demonstrate the highest level of ethics. Employees must report for duty 15 minutes before the shift to receive a briefing.

Qualifications
REQUIRED KNOWLEDGE

• Corrections - Knowledge of corrections, including behavior observation techniques, principles, theories,s and practices; knowledge of institutional procedures, crisis intervention, and verbal and physical intervention skills
• Safety/Security - Knowledge of common safety rules, regulations, procedures, es and practices to include effective restraint techniques, basic first aid, and CPR

REQUIRED SKILLS

• Decision Making - Evaluates and responds quickly to situations in a firm and tactful manner. Diffuses emotional situations and offers solutions
• Professionalism - Develops and maintains cooperative and professional relationships with employees, managers, and representatives from other departments and organizations. Shares knowledge with staff for mutual and departmental benefit

REQUIRED ABILITIES

• Time Management - Plans and organizes daily work routine. Estimate the expected time of completion of elements of work and establish a personal schedule accordingly. Implements work activities in accordance with priorities and estimated schedules
• Communication - Ability to communicate ideas effectively, including the preparation of reports and logs. Ability to listen and understand directions, information, and ideas presented verbally and in writing. Ability to handle a variety of customer service issues with tact and diplomacy in a confidential manner
• Judgment - Ability to anticipate, identify,y and evaluate potentially dangerous, unusual, or deviating situations and to exercise appropriate judgment to establish priorities and make prompt problem-solving actions

EDUCATION AND EXPERIENCE
Requires a high school diploma/GED
Features
ADDITIONAL REQUIREMENTS
U.S. Citizen. Requires an acceptable background check to include a local and state criminal history check and sex offender registry check. Requires pre-employment medical evaluation, drug testing, and is subject to random alcohol and controlled substance testing. Must maintain a current & valid VA driver's license with an acceptable driving record (no greater than -2 driving points) Must obtain certification through a Virginia Department of Criminal Justice Services (VDCJS) training academy at the Hampton Roads Criminal Justice Training Academy (HRCJTA) Must obtain and maintain a Virginia Department of Criminal Justice Services Firearms Certification upon successful completion of HRCJTA within the first year of employment
ENVIRONMENTAL HAZARDS
The job may risk exposure to extreme heat and/or cold, wet or humid conditions, noise, fumes, odors, moving machinery, electrical shock, traffic, and toxic or caustic chemicals. Risk of exposure to bio-hazard communicable diseases and bodily fluids
PHYSICAL AND DEXTERITY REQUIREMENTS
Must have the capability to hear, speak, and see to communicate with the general public. Must have the strength and ability to apprehend, subdue, and restrain criminal offenders. Physical exertion may be required to climb stairs and over walls, run, bend, twist, reach, crawl through tight spaces, kneel in confined areas, sit for prolonged periods of time, move/push/pull or lift heavy objects exceeding 50 lbs. Subject to a 24-hour callback for emergencies. An annual medical physical and physical agility test is conducted for this position. Requires the operation of a firearm and standard office equipment.
ADDITIONAL REQUIREMENTS
to complete the required Authorization for Release of Information form.
to complete the required Agility Test form.
Benefits Overview
This is a summary of benefits associated with permanent, full-time positions. Benefits associated with other positions can be found with specific job listings. Benefits begin on the 1st of the month following one full calendar month of employment in the following benefit plans:

• Sentara Health Plans
• EAP Provider: ComPsych
• OptumRx
• Delta Dental Insurance
• Anthem Blue View Vision
• FSA Reimbursement accounts

• Standard: Accident and Critical Illness
• Chubb Term Life Insurance
• Legal Resources Plan
• Mission Square: 457 / Roth IRS / Roth 457 (b) IRA

• Employees begin accruing annual and sick leave immediately.
• Other forms of leave include:
  • Maternity Leave
  • Parental Bonding Leave
  • Care for Sick Parent Leave
  • Birthday Leave
  • Personal day (available every quarter)

The eleven paid holidays each year include:

• New Year's Day
• Martin Luther King, Jr. Day
• President's Day
• Memorial Day
• Juneteenth Day
• Independence Day
• Labor Day
• Veterans' Day
• Thanksgiving Day
• Christmas Day
• Employee's birthday
• The retirement plan is offered through the Virginia Retirement System (VRS1-888-827-3847) and is a defined benefit pension plan. For more information, see the VRS website.
• Group life insurance is offered through the VRS and the carrier is Securian Financial.
• Mission Square Retirement plans 457, Roth IRA, Roth 457 plans are offered through Mission Square Retirement(1-800-669-7400). For more information, visit
• Medical / Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.
• Direct deposit into most banks is a convenient finance feature.
• Employees are covered for Workers' Compensation where appropriate.
• Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.
• The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family contact CompPysch at 1-877-327-2872 or see

01
Which statement below best describes the highest level of education you have completed?

• High school diploma/GED
• Some college
• Associates degree
• Bachelors degree
• Master's or higher

02
Do you have any visible tattoos on your hands, neckline or above, or face that are visible while in uniform?

• No visible tattoos in the areas listed.
• Yes, I have visible tattoos in the areas listed.

03
Do you possess a current, valid driver's license? If currently licensed outside Virginia, can you obtain a valid Virginia driver's license within 30 days of employment?

• Yes, I possess a valid Virginia driver's license.
• Yes, I possess a valid out-of-state driver's license and can obtain a Virginia driver's license within 30 days of employment.
• No, I do not currently possess a valid driver's license.

04
Are you able to work a flexible work schedule that includes nights, weekends, holidays, overtime, and varying shifts?

• Yes
• No

05
Are you available for on-call employment?

• Yes
• No

06
Are you at least 18 years of age or older?

• Yes
• No

07
Are you able to perform the essential functions of the job for which you are applying, with or without reasonable accommodations?

• Yes
• No

08
Have you experimented with any illegal drugs or substances within the last twelve months?

• Yes
• No

09
Have you worked for this agency? If yes, please provide dates, supervisors, etc. N/A if no.
10
Have you been convicted in any court of law of any criminal charge, whether felony or misdemeanor?

• Yes
• No

11
Have you been arrested or charged with any criminal offense?

• Yes
• No

12
Have you ever received a ticket or summons for any violation of traffic laws?

• Yes
• No

13
Have you ever been a victim of any criminal act that was reported to legal authorities?

• Yes
• No

14
Have you ever been involved in any misconduct with an inmate or co-worker?

• Yes
• No

15
Within the past five (5) years, have you been convicted of DUI, DWI, or any serious driving-related offense?

• Yes
• No

16
Have you ever been convicted of driving with a suspended or revoked license?

• Yes
• No

17
If you answered Yes to any of the above questions, 10-16, please explain in detail: giving dates, place, charge, and final disposition. N/A if you answered no to all questions 10-16.
18
May we contact your present employer?

• Yes
• No

19
Are you able and willing to complete a pre-employment physical examination, including urinalysis and drug screening?

• Yes
• No

20
If applying for a sworn position, are you able and willing to complete a physical agility and fitness test?

• Yes
• No

21
Are you willing to take and pass a written examination assessing reading comprehension and math computation?

• Yes
• No

22
Are you willing to submit to a comprehensive background investigation, including a polygraph examination?

• Yes
• No

23
I have downloaded and completed the Authorization for Release of Information form that is required and must be turned in, in person. (If no, please download the form before completing this application.)

• Yes
• No

24
I understand that this position may be considered essential/emergency personnel for purposes of emergency/crisis management to include being "on call" or responding to emergency situations during inclement weather and/or other job-related conditions. href="">>

• Yes
• No

Required Question