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Full Time Help Desk Hospital Jobs (NOW HIRING)

Ken's Foods, Inc.

Help Desk Supervisor

Marlborough, MA · On-site

$110K - $120K/yr

SUMMARY The Help Desk Supervisor at Ken's Foods leads day-to-day Help Desk operations and provides ... Applicants must already be authorized to work in the United States on a full-time, permanent basis ...

Ken's Foods

Help Desk Supervisor

Marlborough, MA · On-site

$110K - $120K/yr

SUMMARY The Help Desk Supervisor at Ken's Foods leads day-to-day Help Desk operations and provides ... Applicants must already be authorized to work in the United States on a full-time, permanent basis ...

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... Please DO NOT submit a candidate that is not willing to be on-site full time. The purpose of this ...

Ozarks Health Care

Help Desk Support Analyst

West Plains, MO · On-site

$19.75 - $26.75/hr

This person will also interact with managers, departmental liaisons, and key hospital staff and collaborate with other Help Desk analysts, infrastructure support personnel, and application support ...

Harrison, Walker and Harper

Help Desk Technician

Paris, TX · On-site

$18 - $20/hr

Harrison, Walker & Harper Full-Time | Competitive Salary + Benefits Role Overview: We're looking for a Help Desk Technician to join our team. This position is responsible for managing and delivering ...

New

MGM Healthcare

Help Desk Analyst

Creve Coeur, MO · On-site

$19.25 - $26.25/hr

The Senior Help Desk Analyst will be responsible for front-line support, system access management ... Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time ...

Harrison, Walker and Harper

Help Desk Technician

Paris, TX · On-site

$18 - $20/hr

Harrison, Walker & Harper Full-Time | Competitive Salary + Benefits Role Overview: We're looking for a Help Desk Technicianto join our team. This position is responsible for managing and delivering ...

JST

Help Desk Technician

Hurlburt Field, FL · On-site

$18.25 - $24.75/hr

This is a full-time position on-site in Hurlburt Field, FL. JST offers a full benefit package, a collaborative work environment and strong company culture. Help Desk Technician Responsibilities

Cherokee Federal

Help Desk Coordinator

San Antonio, TX · On-site

$47K - $56K/yr

Estimated Starting Salary Range for Help Desk Coordinator Intermediate: $47,000 - $56,820 Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible ...

Cherokee Federal

Help Desk Coordinator

San Antonio, TX · On-site

$47K - $56K/yr

Estimated Starting Salary Range for Help Desk Coordinator Intermediate: $47,000 - $56,820 Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible ...

Alliance Bank Central Texas

IT Help Desk Support

Waco, TX · On-site

$55K/yr

This full-time Help Desk Support role offers a competitive salary (listed at $55,000) plus a benefits package designed to support your health and financial goals: Medical, Dental, and Vision coverage ...

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Full Time Help Desk Hospital information

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How much do full time help desk hospital jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for full time help desk hospital in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Full Time Help Desk Hospital vs Full Time IT Support Specialist?

AspectFull Time Help Desk HospitalFull Time IT Support Specialist
CredentialsCompTIA A+, Network+ or similar certificationsCompTIA A+, Network+ or similar certifications
Work EnvironmentHealthcare setting, hospital IT departmentsCorporate or enterprise IT environments, offices
Employer & Industry UsageHospitals, healthcare providersVarious industries including healthcare, tech companies
Common Search & ComparisonYesNo

Full Time Help Desk Hospital roles focus on supporting healthcare IT systems within hospitals, requiring healthcare-specific knowledge. Full Time IT Support Specialists work across industries, providing general IT support in corporate environments. While both roles require similar certifications, their work settings and industry focus differ significantly.

What cities are hiring for Full Time Help Desk Hospital jobs? Cities with the most Full Time Help Desk Hospital job openings:
What are the most commonly searched types of Help Desk Hospital jobs? The most popular types of Help Desk Hospital jobs are:
What states have the most Full Time Help Desk Hospital jobs? States with the most job openings for Full Time Help Desk Hospital jobs include:
Full Time Help Desk Hospital jobs near you
Infographic showing various Full Time Help Desk Hospital job openings in the United States as of June 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Help Desk Supervisor

Help Desk Supervisor

Ken's Foods, Inc.

Marlborough, MA • On-site

$110K - $120K/yr

Full-time

Posted 11 days ago

Ken's Foods rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

88th of 383 rated food and drinks producers

Job description

SUMMARY
The Help Desk Supervisor at Ken's Foods leads day-to-day Help Desk operations and provides direct leadership to Help Desk technicians, helping strengthen technical capability, troubleshooting consistency, and overall service quality. The Help Desk Supervisor role acts as an advocate for our users to help them advance/achieve the company goals. This role oversees IT support across corporate offices, manufacturing facilities, and distribution locations, ensuring reliable, timely technical support for business users and production operations, with a strong focus on uptime, responsiveness, and consistent service across all sites. The position also supports employees through a balanced mix of phone, desk-side, and remote assistance. Success in this role requires professional phone and email etiquette, strong troubleshooting skills, the ability to explain technical concepts clearly and patiently to non-technical users, and experience developing and delivering user training.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
• Oversee day-to-day help desk operations supporting corporate and plant locations
• Lead, coach, and manage a team of help desk technicians (on-site and remote)
• Monitor and manage ticket queues, prioritization, and escalation procedures
• Serve as the escalation point for critical outages impacting production or business operations
• Ensure timely resolution of issues affecting plant-floor systems, end-user devices, and business applications
• Coordinate remote IT support for manufacturing plants, warehouses, and field locations
• Track and report on service metrics (SLA compliance, response/resolution times, ticket trends)
• Partner with infrastructure, network, and application teams to resolve cross-functional issues
• Support operational continuity by aligning IT support with production schedules and downtime windows
• Identify opportunities to improve service efficiency, reduce downtime, and enhance user experience
• Own and administer ServiceDesk Plus (ticketing system), including configuration, workflows, automation, and reporting
• Administer Microsoft O365 and SharePoint environments, including site structure, permissions, and content organization
• Develop and maintain documentation and standards for collaboration tools and help desk systems
SUPERVISORY RESPONSIBILITIES
Supervise Help Desk staff, including assigning work, coaching performance, supporting training and development, and helping maintain service quality and response standards.
Education and/or Experience
A bachelor's degree in Information Technology, Computer Science, or a related field is preferred. Candidates should have at least 5 years of progressive IT experience. In addition, a minimum of 3 years in a supervisory or manager role is required. Experience with help desk and remote support tools is required, along with proficiency in Microsoft 365 and SharePoint. Strong troubleshooting abilities, excellent written and verbal communication skills, and the ability to support non-technical users are essential. ITIL certification, experience in a manufacturing environment, experience with ServiceDesk Plus, and willingness to travel to remote sites are preferred.
Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
The salary for this position is determined by a combination of experience, skills, and education level. The compensation range is $110K-120k annually.
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