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Full Time Help Desk Hospital Jobs in Rochester, NY

DiMarco Group

Help Desk Technician - Level 1

Rochester, NY · On-site

$20 - $24/hr

Job Type Full-time Description The DiMarco Group has proudly served the commercial construction industry for more than 100 years. We are seeking a motivated and customer-focused Help Desk Technician ...

MidTown Athletic Club

Hospitality Desk Lead

Rochester, NY · On-site

$22 - $23/hr

This is a full-time role, based in Rochester, New York. The Position Midtown believes in putting ... Help members with program registration, payment processing, and scheduling services. * Handle check ...

Midtown Athletic Club

Hospitality Desk Lead

Rochester, NY · On-site

$22 - $23/hr

This is a full-time role, based in Rochester, New York. The Position Midtown believes in putting ... Help members with program registration, payment processing, and scheduling services. * Handle check ...

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$13.75 - $17.75/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this ... help expand our client base Schedule: * Full time but may change depending on business needs.

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$19 - $21/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this ... help expand our client base Schedule: * Full time but may change depending on business needs.

Monroe Medspa

Front Desk

Rochester, NY · On-site

$19 - $21/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this ... help expand our client base Schedule: * Full time but may change depending on business needs.

Just Solutions, Inc.

IT Service Coordinator

Fairport, NY · On-site

$60K - $80K/yr

ABOUT THIS IT SERVICE MANAGER ROLERole: Full-time IT Service ManagerLocation: Fairport, NYPay: $60 ... Strong understanding of help desk and field service operations, including ticket flow, dispatching ...

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All JobsHelp Desk Hospital JobsFull Time Help Desk Hospital JobsFull Time Help Desk Hospital Jobs in Rochester, NY

Full Time Help Desk Hospital information

See Rochester, NY salary details

$12

$22

$33

How much do full time help desk hospital jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for full time help desk hospital in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is the difference between Full Time Help Desk Hospital vs Full Time IT Support Specialist?

AspectFull Time Help Desk HospitalFull Time IT Support Specialist
CredentialsCompTIA A+, Network+ or similar certificationsCompTIA A+, Network+ or similar certifications
Work EnvironmentHealthcare setting, hospital IT departmentsCorporate or enterprise IT environments, offices
Employer & Industry UsageHospitals, healthcare providersVarious industries including healthcare, tech companies
Common Search & ComparisonYesNo

Full Time Help Desk Hospital roles focus on supporting healthcare IT systems within hospitals, requiring healthcare-specific knowledge. Full Time IT Support Specialists work across industries, providing general IT support in corporate environments. While both roles require similar certifications, their work settings and industry focus differ significantly.

Are full time help desk hospital jobs still in demand?

Full-time help desk hospital jobs remain in demand due to ongoing needs for IT support in healthcare settings, especially as hospitals adopt electronic health records and telehealth services. These roles typically require technical skills, certifications, and knowledge of healthcare systems, making them a stable employment option in the healthcare technology sector.

What are the most commonly searched types of Help Desk Hospital jobs in Rochester, NY?

The most popular types of Help Desk Hospital jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Full Time Help Desk Hospital jobs?

Cities near Rochester, NY with the most Full Time Help Desk Hospital job openings:

Full Time Help Desk Hospital jobs near you
Infographic showing various Full Time Help Desk Hospital job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,512 per year, or $22.8 per hour.

Help Desk Technician - Level 1

DiMarco Group

Rochester, NY • On-site

$20 - $24/hr

Full-time

Posted 18 days ago

Job description

Job Type
Full-time
Description
The DiMarco Group has proudly served the commercial construction industry for more than 100 years. We are seeking a motivated and customer-focused Help Desk Technician - Level 1 to provide technical support across all DiMarco Group entities.
This position is ideal for an individual who is passionate about customer service and has a strong interest in Information Technology. The successful candidate will serve as the first point of contact for end-user support, assisting with day-to-day technical issues while gaining hands-on experience with modern IT systems and infrastructure.
Key Responsibilities
  • Serve as the first level of technical support for end users across the organization.
  • Respond to and resolve help desk tickets in a timely and professional manner.
  • Create and manage user accounts, including password resets and access requests.
  • Maintain accurate IT documentation, asset records, and inventory tracking.
  • Provide exceptional customer service and technical assistance to employees.
  • Assist with the setup, deployment, and support of computer hardware and software.
  • Support and troubleshoot Microsoft 365 applications and Windows 11 environments.
  • Utilize the Halo ticketing system to document, track, and manage support requests.
  • Travel to company locations as needed to provide onsite technical support.
  • Demonstrate a willingness to learn new technologies and expand technical skills.

Qualifications
Required
  • Associate degree in Information Technology, Computer Science, or a related field; equivalent work experience will also be considered.
  • Strong customer service and communication skills.
  • Basic understanding of computer hardware, software, and networking concepts.
  • Reliable transportation and the ability to travel to offsite locations as needed.
  • Ability to work independently and as part of a team.

Preferred
  • Experience supporting Microsoft 365 applications.
  • Familiarity with Windows 11 operating systems.
  • Experience using help desk or ticketing systems, preferably Halo.
  • Previous customer service or technical support experience.

Work Environment
  • This is a full-time, onsite position located in Henrietta, New York.
  • Typical work schedule is Monday through Friday, 8:00 AM to 5:00 PM.
  • Participation in an on-call rotation may be required as needed.

Salary Description
$20.00 - $24.00 per hour

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