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Full Time Entry Level Remote It Support Jobs in Jackson, MS

ABB

Utility Sales Support

Crystal Springs, MS · Remote

$17.75 - $23.25/hr

While this is a remote position, candidates must be located in the United States. You will be ... Simultaneously process information on multiple and varied projects, and respond effectively to ...

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Full Time Entry Level Remote It Support information

What is a full time entry level remote IT support?

A Full Time Entry Level Remote IT Support job involves assisting users with technical issues related to computer hardware, software, networks, and other IT systems, all while working remotely. Individuals in this role provide troubleshooting, resolve basic technical problems, and escalate more complex issues to higher-level technicians. This position is ideal for those new to the IT field and looking to gain hands-on experience, as it typically requires basic computer knowledge and strong communication skills. Full-time remote roles offer the flexibility to work from home while still being part of a team that supports an organization’s technology needs.

What are the key skills and qualifications needed to thrive as a full time entry level remote IT support professional?

To thrive as a Full Time Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and help desk software is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and delivering quality remote support to end-users.

What are some common challenges faced by entry-level remote IT support professionals, and how can they be addressed?

Entry-level remote IT support professionals often face challenges such as effectively troubleshooting issues without direct physical access to devices, managing clear communication with users of varying technical abilities, and handling multiple support tickets simultaneously. To address these challenges, it's important to develop strong remote diagnostic skills, utilize remote access tools efficiently, and maintain organized documentation of each case. Additionally, proactively asking clarifying questions and participating in regular team meetings can help improve communication and problem-solving abilities.

What is the difference between Full Time Entry Level Remote It Support vs Help Desk Technician?

AspectFull Time Entry Level Remote It SupportHelp Desk Technician
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required
Work EnvironmentRemote, home-based setupTypically office or remote, depending on employer
Industry UsageCommon in IT support and tech companiesWidely used across various industries for user support
Search IntentLooking for remote entry-level IT support rolesSearching for help desk roles, often entry-level

Both roles involve providing technical support, troubleshooting hardware and software issues, and assisting users. The main difference is that Full Time Entry Level Remote It Support emphasizes a remote, home-based position, while Help Desk Technician roles can be in-office or remote. Both require similar certifications and serve similar functions in supporting users and maintaining IT systems.

What are popular job titles related to Full Time Entry Level Remote It Support jobs in Jackson, MS?

For Full Time Entry Level Remote It Support jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Full Time Entry Level Remote It Support jobs in Jackson, MS look for?

The top searched job categories for Full Time Entry Level Remote It Support jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Full Time Entry Level Remote It Support jobs?

Cities near Jackson, MS with the most Full Time Entry Level Remote It Support job openings:

Full Time Entry Level Remote It Support jobs near you
Infographic showing various Full Time Entry Level Remote It Support job openings in Jackson, MS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 4% In-person, and 96% Remote job distribution.

Database Administrative/Worksite Specialist- Local candidate preferred

CLOUDSCOUTS SOFTWARE SOLUTIONS LLC

Jackson, MS • Remote

$47K - $64K/yr

Full-time

Re-posted yesterday

Job description

The State of Mississippi, Division of Medicaid (DOM), is seeking proposals from interested and qualified professional entities to provide an Assistant Database Administrative/Worksite Specialist. This specialist will assist DOM with iManage Services. The resource will be required to execute a Business Associate Agreement (BAA) with DOM. This contract will be a three (3) year contract, with an option for two 1-year renewals.
| PREFERRED QUALIFICATIONS
·       Ability to create and publish workflow forms and electric workflow processes to reduce paper dependency.
·       Ability to create and customize forms from scanning and data capture.
Individual(s) proposed must have the following business skillsets
Business Skill Set Requirement:

·       Ability to effectively communicate in English verbally and in
writing 
·       Ability to interact with and translate between technical staff and business users regarding business and information technology needs
·       Strong listening and problem resolution skills 
·       Demonstrate strong analytical skills and critical thinking skills
·       Ability to be flexible, multi-task and work within deadlines 
·       Ability to work as a part of a team or independently 

This is a remote position.