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Full Time Cyber Security Help Desk Jobs in Reno, NV

New Deantronics

IT Specialist - Help Desk

Sparks, NV · On-site

$25 - $28/hr

Sparks, NV Status: Full-Time | Onsite Join New Deantronics! We're seeking a full-time IT Specialist - Help Desk to support our growing team. This role is in-person . In this role, you'll provide ...

Revel Staffing

IT Manager

Reno, NV

$95K - $125K/hr

A healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, ... This role is responsible for managing the IT help desk, maintaining systems and documentation ...

Gravity Haus Inc

Front Desk Supervisor

Truckee, CA · On-site

$25 - $28/hr

Job Type Full-time Description Gravity Haus is seeking an energetic and service-driven Haus ... Help create staffing schedules based on business needs. * Conduct coaching conversations ...

Bluetree

Front Desk Coordinator - Orthodontic

Sparks, NV · On-site

$16/hr

Job Type: Full-Time * Pay Rate: $16.00 per hour More Than Just a Job - It's Your Next Career Step ... Our goal isn't just professional success-it's helping you find genuine joy and balance both at work ...

WC Health

Medical Assistant/ Front Desk (Full-time)

Reno, NV · On-site

$17.75 - $22.75/hr

Essential Job Functions: * Assist patients by helping them connect to telehealth services either at ... Job Type: Full-time Benefits: * Dental insurance * Health insurance * Paid time off * Vision ...

WC Health

Medical Assistant/ Front Desk (Full-time)

Reno, NV · On-site

$17.75 - $22.75/hr

Essential Job Functions: * Assist patients by helping them connect to telehealth services either at ... Job Type: Full-time Benefits: * Dental insurance * Health insurance * Paid time off * Vision ...

WC Health

Medical Assistant/ Front Desk (Full-time)

Reno, NV · On-site

$17.75 - $22.75/hr

WC Health is seeking a full-time Medical Assistant with experience in both back-office and front ... Assist patients by helping them connect to telehealth services either at their home or in clinic or ...

HV Global Group, Inc.

Front Desk Agent

Truckee, CA · On-site

$23/hr

... Full Time Hourly Wages: 23:00 Are you looking for a place where meaningful moments are made ... to help resolve guest issues. * Identifies and explains room features to guests (e.g., use of room ...

Truckee Gaming LLC

IT Support II

Verdi, NV · On-site

$21.50 - $29.50/hr

Help Desk phone and email support, answer questions and offer assistance to provide user ... This is a full-time position and regularly requires long hours and frequent weekend and holiday ...

Bluetree

BA 1 MKS -Professional Circle

Reno, NV · On-site

$18.50/hr

Front Desk / Receptionist for Pediatric Dental Office * Company: My Kids Smile * Location: South ... Job Type: Full-Time * Hourly Rate: $18.50 per hour (Depending on Experience) * Standard Shift:

Augment

Landfill Laborer

Sparks, NV

$21/hr

Landfill Laborers - Help Keep Operations Running Smoothly Are you looking for a hands-on job that ... Steady, Full-Time Hours * Weekly Pay * Outdoor, Physical Work - Stay Active * Safety-First Culture

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All JobsCyber Security Help Desk JobsFull Time Cyber Security Help Desk JobsFull Time Cyber Security Help Desk Jobs in Reno, NV

Full Time Cyber Security Help Desk information

See Reno, NV salary details

$44.9K

$92.9K

$144.6K

How much do full time cyber security help desk jobs pay per year?

As of Aug 24, 2026, the average yearly pay for full time cyber security help desk in Reno, NV is $92,897.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $111,700.00 per year, depending on experience, location, and employer.

What is a full time cyber security help desk?

A Full Time Cyber Security Help Desk is a role focused on providing technical support and troubleshooting assistance for security-related issues within an organization. Professionals in this position handle tasks such as responding to security alerts, managing user access, assisting with password resets, and educating users on safe computing practices. They act as the first line of defense against cyber threats by helping users resolve problems quickly and escalating more serious security incidents to specialized teams. This role requires strong communication skills, basic knowledge of cybersecurity principles, and familiarity with various security tools and protocols.

What are the key skills and qualifications needed to thrive as a full time cyber security help desk professional?

To thrive as a Full Time Cyber Security Help Desk professional, you need a solid grasp of networking, security protocols, troubleshooting, and typically a degree in information technology or a related field. Familiarity with security information and event management (SIEM) tools, ticketing systems, and industry certifications like CompTIA Security+ or Cisco CCNA Security is common. Strong communication, problem-solving skills, and the ability to remain calm under pressure are essential soft skills for this role. These competencies are crucial for quickly identifying and resolving security issues, ensuring organizational safety, and providing effective support to end users.

What are some common challenges faced by full time cyber security help desk professionals, and how can they be managed effectively?

Full Time Cyber Security Help Desk professionals often encounter challenges such as managing high volumes of security incidents, staying updated with evolving threats, and translating technical information for non-technical users. Effectively managing these challenges involves strong organizational skills, continuous learning through training and certifications, and developing clear communication strategies. Additionally, collaborating closely with IT and security teams helps ensure quick incident resolution and fosters a supportive work environment.

What is the difference between Full Time Cyber Security Help Desk vs Network Security Technician?

AspectFull Time Cyber Security Help DeskNetwork Security Technician
CertificationsCompTIA Security+, Network+CompTIA Security+, Cisco CCNA Security
Work EnvironmentHelp desk, support centers, IT departmentsNetwork infrastructure, security systems, enterprise networks
Employer & Industry UsageIT support teams across various industriesCybersecurity firms, large corporations, government agencies

While both roles involve cybersecurity skills, the Full Time Cyber Security Help Desk primarily focuses on user support, troubleshooting security issues, and maintaining security protocols. In contrast, a Network Security Technician is more involved in configuring, monitoring, and securing network infrastructure. The help desk role is more customer-facing and support-oriented, whereas the technician role emphasizes technical network security implementation and management.

What cities near Reno, NV are hiring for Full Time Cyber Security Help Desk jobs?

Cities near Reno, NV with the most Full Time Cyber Security Help Desk job openings:

Full Time Cyber Security Help Desk jobs near you

IT Specialist - Help Desk

New Deantronics

Sparks, NV • On-site

$25 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Description:

IT Specialist – Help Desk

Location: Sparks, NV
Status: Full-Time | Onsite


Join New Deantronics!
We’re seeking a full-time IT Specialist – Help Desk to support our growing team. This role is in-person. In this role, you’ll provide front-line technical support, keep our systems running smoothly, and help ensure employees have the tools they need to succeed. If you enjoy solving problems, delivering great service, and staying current on new technology, this is the place for you!


Why You’ll Love Working Here
  • Comprehensive Health Coverage (employer paid) – Medical, dental, and vision plans
  • Life Insurance – Employer-paid basic life
  • 401(k) with Employer Match – Plan for your future with our discretionary match
  • Generous Paid Time Off – 20 days of PTO to rest and recharge
What You’ll Do
  • Troubleshoot and resolve hardware and software issues for desktops, laptops, printers, and other devices.
  • Manage and maintain computer systems and networks, including backups, security protocols, software updates, and hardware configurations.
  • Install and configure desktop and laptop equipment as needed, ensuring all systems are operational.
  • Provide support for remote and on-site employees, addressing issues related to laptops, desktops, software, and peripherals.
  • Deliver high-quality customer service by responding to inquiries and IT-related requests in a professional and timely manner.
  • Update and maintain documentation and training materials related to IT policies, procedures, and best practices; Create and update internal support documentation for IT teams.
  • Stay current with the latest technologies and best practices in IT support and suggest improvements to enhance team performance and productivity.
  • Serve as a secondary point of contact for select external IT vendors, assisting with communications and coordination as needed.


What We’re Looking For
  • Strong knowledge of Windows OS, Mac OS, and Linux operating systems.
  • In-depth knowledge of Microsoft Office 365 Suite.
  • Familiarity with Cisco Networking and WebEx Control Hub administration.
  • Previous experience with Cisco Webex Room video systems.
  • Strong communication skills, both verbal and written, with the ability to troubleshoot and explain technical issues clearly to users of varying technical expertise.
  • Demonstrated ability to think critically and resolve technical issues efficiently.
  • Ability to work both independently and collaboratively within a team.
  • Excellent customer service skills with a professional demeanor when interacting with employees.
  • A genuine passion for technology with a strong willingness to learn and adapt to new tools and systems.

If you’re ready to put your tech skills to work in a supportive, collaborative environment—apply today to join New Deantronics as our next IT Specialist – Help Desk professional!

Requirements:
  • 3-5 years of experience in IT support, help desk, or system administration.
  • Microsoft 365 Administrator certification (preferred).
  • Experience with SolidWorks is a plus.
  • Experience with VMware management.
  • A degree or certification in Information Technology or a related field is preferred but not required.

Apply