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Full Time Customer Service Jobs in Rialto, CA (NOW HIRING)

CSR

Corona, CA · On-site

$17.50 - $24.50/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Annual Paid Time Off (PTO) plans * 2 weeks of Paid Parental Leave for Full time Employees who work ...

New

CSR

Corona, CA

$17.50 - $24.50/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Annual Paid Time Off (PTO) plans * 2 weeks of Paid Parental Leave for Full time Employees who work ...

New

Customer Service Rep

Lake Elsinore, CA · On-site

$15.50 - $21.25/hr

... or full time. You'll have plenty of time left over for school, hanging with your friends, or ... We are searching for qualified customer service reps with personality and people skills. We're ...

Customer Service Rep

Lake Elsinore, CA · On-site

$15.50 - $21.25/hr

... or full time. You'll have plenty of time left over for school, hanging with your friends, or ... We are searching for qualified customer service reps with personality and people skills. We're ...

Customer Service Representative

Brea, CA · On-site

$16.90 - $20/hr

BLISS Car Wash Customer Service Representative - $500 Sign on Bonus Base $16.90 - $20.00 hourly ... Work Schedule: Full time & Part time employees that have the ability to work varied hours/days as ...

Customer Service Rep

Trabuco Canyon, CA · On-site

$17.25 - $23.50/hr

... or full time. You'll have plenty of time left over for school, hanging with your friends, or ... We are searching for qualified customer service reps with personality and people skills. We're ...

Customer Service Rep

Trabuco Canyon, CA · On-site

$17.25 - $23.50/hr

... or full time. You'll have plenty of time left over for school, hanging with your friends, or ... We are searching for qualified customer service reps with personality and people skills. We're ...

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

Garey Ave, Pomona, CA Job Type: Full-Time Job Number: 26-CSS1/1 Department: Finance Opening Date ... In this role, the Customer Service Specialist I assists customers in person and by phone, processes ...

Showing results 41-60

Full Time Customer Service information

See Rialto, CA salary details

$9

$18

$26

How much do full time customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for full time customer service in Rialto, CA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What is a full time customer service job?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.

What skills and qualifications are needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What are common challenges faced by full time customer service representatives, and how are they addressed within a team?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

Is customer service a full-time job?

Customer service positions are often offered as full-time roles, typically requiring 35-40 hours per week. These jobs may involve evening, weekend, or shift work depending on the employer and industry. Full-time customer service roles often include benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Service jobs in Rialto, CA?

The most popular types of Customer Service jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Full Time Customer Service jobs?

Cities near Rialto, CA with the most Full Time Customer Service job openings:

Infographic showing various Full Time Customer Service job openings in Rialto, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $39,206 per year, or $18.8 per hour.

$17.50 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Key responsibilities

  • Manage scheduling of vehicle repair appointments using relevant systems and scripts.

  • Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation.

  • Record all communication with customers and insurance partners during the repair process and update rental car information in the system.


Gerber Collision & Glass rating

6.8

Company rating: 6.8 out of 10

Based on 118 frontline employees who took The Breakroom Quiz

185th of 374 rated vehicle maintenance


Job description

Company: Gerber Collision & Glass

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.


Ready to grow with a team that’s built for your success? Apply today.


Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.


Job Description:

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.

Key Job Responsibilities

  • Ensure consistent execution of WOW (Wow Operating Way) plan.

  • Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and  proper scripting. (CCC One is our repair management system)

  • Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.

  • Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).

  • Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type. 

  • Confirms car rental information and updates CCC One with rental car usage information.

  • Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.

Education and/or Experience Required

  • High School Diploma or GED (General Education Diploma)

  • Minimum: 1 year experience in a similar role such as administration assistant.

  • Preferred: 1 year in an auto body or similar work environment including previous customer service experience.

Required Skills/Abilities

  • Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.

  • Strong attention to detail with a high degree of accuracy.

  • Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

Other Requirements

  • Valid driver’s license.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

  • Annual Paid Time Off (PTO) plans

  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

  • 6 paid holidays annually

  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1

  • 401(k) Retirement Plan with company match

  • Employer Paid Short-Term Disability & Life Insurance

  • Additional Voluntary Life Insurance

  • Continuing Education Opportunities

  • Free Prescription or Non-Prescription Safety Glasses annually

  • Annual Voluntary Uniform Stipend

  • Voluntary Daily Pay option available 

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

HOURLY

$17.50 - $24.50 / Hour 

Compensation is commensurate with skill, education and experience. 

Supplemental Pay: 

This position may also be eligible for Bonus opportunities tied to individual or business initiatives.


What Gerber Collision & Glass employees say

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