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Full Time Customer Service Representative Jobs in Rialto, CA

Angelus Block Co., Inc.

Be Seen First

Customer Service Order-Desk Representative

Orange, CA · On-site

$23 - $26/hr

Angelus Block Company, Inc. is currently seeking to hire a Full-time Customer Service - Order Desk for our Orange, CA Plant . The Customer Service Representative will assist customers and process ...

New

QDIStone

Customer Service Rep

Anaheim, CA · On-site

$16.75 - $22.75/hr

Customer Service Representative We are currently seeking a talented Customer Service Rep to work in our Phoenix showroom. This would be a non-supervisory position but will be a very vital part of our ...

U-Haul

Customer Service Representative

Orange, CA

$18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Anaheim, CA · On-site

$19 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Orange, CA · On-site

$18/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Redlands, CA

$16.90 - $18.90/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Anaheim, CA · On-site

$19 - $20/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsCustomer Service Representative JobsFull Time Customer Service Representative JobsFull Time Customer Service Representative Jobs in Rialto, CA

Full Time Customer Service Representative information

See Rialto, CA salary details

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How much do full time customer service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for full time customer service representative in Rialto, CA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What is a full time customer service representative?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are the key skills and qualifications needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What are some common challenges full time customer service representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

Is customer service representative a full-time job?

A customer service representative position is often offered as a full-time role, typically involving 35-40 hours per week. Full-time customer service jobs may require working evenings, weekends, or holidays, depending on the employer's schedule and industry needs.

What are the most commonly searched types of Customer Service Representative jobs in Rialto, CA?

The most popular types of Customer Service Representative jobs in Rialto, CA are:

What are popular job titles related to Full Time Customer Service Representative jobs in Rialto, CA?

For Full Time Customer Service Representative jobs in Rialto, CA, the most frequently searched job titles are:

What job categories do people searching Full Time Customer Service Representative jobs in Rialto, CA look for?

The top searched job categories for Full Time Customer Service Representative jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Full Time Customer Service Representative jobs?

Cities near Rialto, CA with the most Full Time Customer Service Representative job openings:

Full Time Customer Service Representative jobs near you
Infographic showing various Full Time Customer Service Representative job openings in Rialto, CA as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,206 per year, or $18.8 per hour.

Customer Service Representative

CSN Collision

Rancho Cucamonga, CA • On-site

$16.25 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

The Customer Service Rep (CSR) is the first and last point of contact with Auto Collision Group, Inc. customers. The CSR will play an integral role in delivering the highest quality of service to everyone who contacts ACG and walks through body shop. In this role, the CSR is responsible for checking in customers, their vehicles and for keeping the customer informed and updated on the process. Managing and organizing rentals, speaking to insurance companies on behalf of our customers and maintaining Dealer relations. Managing the telephones is a priority; helping the customer as much as possible and then transferring calls, taking messages, and making outbound calls to customers and to ACG vendors
Requirements
• Greet customers in a friendly and inviting manner by phone and in person.
• Properly secure repair authorizations for customer vehicle repair.
• Create customer files.
• Collect and update all customer information.
• Handle clerical aspects of Insurance Claims and Supplements.
• Open repair orders in estimating system.
• Confirm coverage and deductibles with insurance companies for all repair orders.
• Update customer on vehicle status two to three times a week and update notes in estimating system.
• Handle customer complaints with integrity and poise. Escalate call to upper management if unable to resolve the issue.
• Meet daily with Estimator and Production Manager to ensure accurate updates are given.
• Update car rental program daily.
• Receive cash, checks and credit card payments from customers. Record payments in estimating system.
• Assist with closing files for delivery.
• Check the exceptions tab in estimating system throughout the repair process.
• Ensure all parts have been received and invoices are posted.
• Confirm all labor has been assigned accordingly.
• Schedule estimate appointments, vehicle drop off and vehicle pick up appointments.
• Deliver customer vehicles.
• Collect payments (i.e. deductibles, insurance drafts, etc.).
• Walk customer to their vehicle and review the repairs that were done on the vehicle. Escalate questions as needed with shop Estimator.
• Clerical duties (i.e. filing, faxing, photocopying, scanning, etc.)
• Maintains clean office environment. May be required to perform light cleaning duties such as sweeping, mopping, wiping, dusting etc. in the facility
• Conducts routine tasks as directed
• Closely supervised with little latitude for independent judgment
Benefits
401k Match
Vacation
Sick Pay
Holiday
Medical, dental, Vision Insurance

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