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Full Time Customer Service Representative Jobs in Columbus, MS

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Full Time Customer Service Representative information

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$9

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$26

How much do full time customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for full time customer service representative in Columbus, MS is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What is a full time customer service representative?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are the key skills and qualifications needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What are some common challenges full time customer service representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

Is customer service representative a full-time job?

A customer service representative position is often offered as a full-time role, typically involving 35-40 hours per week. Full-time customer service jobs may require working evenings, weekends, or holidays, depending on the employer's schedule and industry needs.

What are the most commonly searched types of Customer Service Representative jobs in Columbus, MS?

The most popular types of Customer Service Representative jobs in Columbus, MS are:

What are popular job titles related to Full Time Customer Service Representative jobs in Columbus, MS?

For Full Time Customer Service Representative jobs in Columbus, MS, the most frequently searched job titles are:

What job categories do people searching Full Time Customer Service Representative jobs in Columbus, MS look for?

The top searched job categories for Full Time Customer Service Representative jobs in Columbus, MS are:

What cities near Columbus, MS are hiring for Full Time Customer Service Representative jobs?

Cities near Columbus, MS with the most Full Time Customer Service Representative job openings:

Full Time Customer Service Representative jobs near you
Infographic showing various Full Time Customer Service Representative job openings in Columbus, MS as of July 2026, with employment types broken down into 68% Full Time, 30% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,206 per year, or $18.4 per hour.

Customer Service Representative

Avflight Corporation

Columbus, MS • On-site

$15.75 - $21.25/hr

Full-time

Posted 22 days ago

Avflight rating

3.7

Company rating: 3.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

66th of 67 rated aviation services

Job description

General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business' flight departments and high profile clients. As a Customer Service Representative, you will provide customers with professional service and solutions.

Duties:

Provide superior customer service to crew members and passengers

Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.

Resolve customer requests, questions and complaints regarding Avflight' s services or products

Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets

Perform other duties as assigned

Qualifications:

High school diploma or GED

Must be 18 years or older

Hotel/hospitality/customer service experience a plus

Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and computer skills including Microsoft products

Must be able to lift 20lbs and carry up to 10lbs. Frequent sitting, standing, bending, reaching

Must pass background check, pre-employment drug test and obtain security clearance

Must have valid Driver's license

Competency/Behavioral Requirements:

Must be available for holidays and weekends if needed

Experience in aviation is a plus

Must be a self-starter, be reliable, responsible, and dependable, and fulfill obligations

Must have the ability to multitask; excellent communication and organizational skills.

Be pleasant with others on the job and display a good-natured, cooperative attitude

EEO/AA

What Avflight employees say

Pay

Benefits

Hours and flexibility

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