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Full Time Customer Service Phone Jobs in Iowa (NOW HIRING)

Customer Service Representative

Coralville, IA

$14.50 - $19.75/hr

Medicap Home Medical is looking for a dependable, full-time Customer Service Representative for our Coralville, IA location. Responsibilities include in person customer service, as well as answering ...

Customer Service Specialist

Des Moines, IA · On-site

$16.50 - $22/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... phone. * Support the set-up of new customer accounts. * Meet or exceed minimum performance ...

Customer Care Coordinator

Cedar Rapids, IA · On-site

$17.75 - $23/hr

... of service. CarePro Home Medical - Cedar Rapids is looking for a full-time Customer Care ... Answer phone calls and assist retail customers in person What We're Looking For: * High school ...

Customer Service Specialist

Des Moines, IA · On-site

$16.50 - $22/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... phone. * Support the set-up of new customer accounts. * Meet or exceed minimum performance ...

Customer Service Specialist

Des Moines, IA · On-site

$16.50 - $22/hr

We're currently hiring a Full-Time Customer Service Specialist. In this role, you'll provide ... phone. * Support the set-up of new customer accounts. * Meet or exceed minimum performance ...

Primary Responsibilities Client Phone Support * Answer incoming client calls professionally and ... Service Legends provided benefits for full-time team members include the following: * Insurance: We ...

Customer Service Agent

Des Moines, IA · On-site

$20 - $23/hr

Primary ResponsibilitiesClient Phone Support Answer incoming client calls professionally and create ... Service Legends provided benefits for full-time team members include the following: Insurance: We ...

Customer Service Agent

Des Moines, IA · On-site

$20 - $23/hr

Primary Responsibilities Client Phone Support * Answer incoming client calls professionally and ... Service Legends provided benefits for full-time team members include the following: * Insurance: We ...

Showing results 21-40

Full Time Customer Service Phone information

What is the difference between Full Time Customer Service Phone vs Part Time Customer Service Phone?

AspectFull Time Customer Service PhonePart Time Customer Service Phone
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsHigh school diploma or equivalent; customer service experience often preferredSimilar credentials; often entry-level
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer UsageCommon in retail, telecom, and service industriesSame as full-time roles, often with flexible scheduling

Full Time Customer Service Phone roles involve standard full-week hours with similar credentials and work environments as Part Time Customer Service Phone positions. The main difference lies in hours worked and scheduling flexibility, with full-time roles offering more stability and benefits.

What cities in Iowa are hiring for Full Time Customer Service Phone jobs?

Cities in Iowa with the most Full Time Customer Service Phone job openings:

Customer Service Representative

Hammer, Inc.

Coralville, IA

$14.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago


Job description

Medicap Home Medical is looking for a dependable, full-time Customer Service Representative for our Coralville, IA location.  

Responsibilities include in person customer service, as well as answering phones, verifying insurance, ordering products, performing equipment set ups in store, communication with healthcare professionals and insurance billing. Drug test and criminal background check required. This position does require the ability to participate in a telephone-based on-call rotation, with some evening and weekend hours required

Competitive pay rate commensurate with experience.   Benefits include Health, Dental, Vision insurance and 401k with a company match, employee discount, and other benefits available. 

Successful candidates must possess exceptional customer service skills, computer skills, and organizational skills. If you are new to customer service, but have a clean driving record and criminal history, are positive and upbeat, and are looking for an opportunity to enter the growing healthcare field this is a position you should definitely consider.

Candidates must be able to follow directions, be detail-oriented, and have basic competencies using a smartphone, iPad, and desktop computer. Familiarity with medical terminology is a plus.

As an accredited company, Medicap Home Medical requires that candidates successfully pass all required pre-employment screenings prior to starting employment. Required screenings for the CSR position include a criminal background check, OIG Exclusions List screening, drug screening, and driving record check.

Medicap's vision is to strive to be the recognized leader in successfully identifying, developing, and delivering superior pharmacy and other health care products and service to the delight of our patients. If our vision interests you, we would love to meet you!

As an accredited company, Medicap Home Medical requires that candidates successfully pass all required pre-employment screenings prior to starting employment. Required screenings for the Customer Service position include a criminal background check, OIG Exclusions List screening, drug screening, and driving record check.

Qualifications and Skills

  • High School Diploma or GED.
  • Strong Communication Skills.
  • Attention to Detail.
  • Ability to work with others as a team to ensure patient satisfaction and a pleasant, professional work environment.
  • Ability to multi task.
  • Ability to provide excellent customer service.
  • Ability to read, understand and follow oral and written instructions.
  •  Basic competencies using a smartphone, iPad, and desktop computer. 
  • Familiarity with medical terminology is a plus.
  • Clean driving record
  • Minimum of 6 months of customer service experience preferred.